U-Haul Moving & Storage of Carbondale

U-Haul Moving & Storage of Carbondale

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Address

415 N Illinois Ave
Carbondale, IL 62901

(618) 529-2771

(Off 51 N)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Carbondale, IL at U-Haul Moving & Storage of Carbondale

Moving to or from Carbondale, IL, 62901? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Carbondale. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Carbondale, IL will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Carbondale

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Carbondale, IL.

Cargo vans and pickup truck rentals in Carbondale, IL

U-Haul cargo van rentals and pickup trucks in Carbondale, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Carbondale, IL, 62901. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Carbondale, IL, reserve a van for your moving needs from U-Haul Moving & Storage of Carbondale!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

RAY L. on 8/31/2014
Rating: 3 out of 5 stars

Someone who can deal with personal property damage needs to be on site at all times.

Victoria L. on 8/25/2014
Rating: 4 out of 5 stars

I had a good experience at this store. The manager Joe is friendly & helpful. Jamal was not as pleasant. He was rude and he was bothered either by people asking questions or needing additional help.

DENNIS L. on 8/24/2014
Rating: 4 out of 5 stars

Everyone was friendly and helpful. Management does not keep enough staff on hand to assist customers, unfortunately. The staff were just fine - there just weren't enough of them to keep things moving.

John B. on 8/21/2014
Rating: 4 out of 5 stars

new truck, excellent customer service. Highly regarded

CRAIG D. on 8/20/2014
Rating: 5 out of 5 stars

Better online inventory of rental equipment would be nice, if possible. I wanted to rent a 5x10 trailer and the online registration said none were available for the two days that I wanted to rent, but when I arrived at the location to pick up a larger trailer then seemed to be numerous smaller trailers at the location. When I returned my trailer the next day those smaller trailers were still there on the lot. Not sure what the deal was with renting the smaller trailer. It all worked out as the larger 6x12 that I rented, I received the same price as the smaller trailer.

LEANNE g. on 8/19/2014
Rating: 5 out of 5 stars

We had to have an adapter for our trailer lights. We had to buy it. I think that should be something you lend out to customers. The people were nice, but really... I had to buy an adapter I will only use once. That left a bad taste.

Gerald P. on 8/18/2014
Rating: 5 out of 5 stars

Very customer oriented. Keeps the customer's needs in mind. A very pleasent moving experience.

HECTOR R. on 8/18/2014
Rating: 3 out of 5 stars

Easy to find and not far from my place. I was in and out with out a problem.

DANA D. on 8/18/2014
Rating: 5 out of 5 stars

Our uhaul experience was great. Able to rent without a credit card, good value. Mike Byrne who checked us out in carbondale il. went above and beyond to accommodate us. Thanks to all.

DAWN P. on 8/18/2014
Rating: 5 out of 5 stars

So much better than the Pick up location.

dennis m. on 8/18/2014
Rating: 3 out of 5 stars

Take a pic with your cell ph. of the odometer, and eliminate any argument over the mileage! Hard to prove when store clerk jacks up the mileage on you otherwise!

STEVEN K. on 8/17/2014
Rating: 2 out of 5 stars

Though drop-off sign directed to stay in vehicle and wait for service, no one appeared. Had to go inside to find someone (who was unaware anyone was waiting).

SARAH B. on 8/16/2014
Rating: 4 out of 5 stars

No problems, very courteous personnel

DONNA V. on 8/16/2014
Rating: 5 out of 5 stars

thank you. everything went fast and the attendant was friendly and helpful.

gilbert k. on 8/16/2014
Rating: 4 out of 5 stars

Smile. The people you come in contact with are probably coming into town for the first time. Give them a big smiley welcome. Those leaving should have smiley send off.

ALEJANDRA T. on 8/15/2014
Rating: 5 out of 5 stars

Absolutely a wonderful experience :)

MANNING G. on 8/14/2014
Rating: 1 out of 5 stars

The service was terrible. I was not greeted by smiling faces. I felt as if I was burdening the staff. Very unwelcoming.

BRIAN M. on 8/14/2014
Rating: 5 out of 5 stars

I asked Siri on the Iphone for the nearest U-haul. It gave me a sight on route 13. This did not seem to exist. I asked a local guy and he told me to return the truck on north 51, which I did. It was frustrating that Siri gave me a non-existent return location. The truck was fine. But my experience with getting the truck was less than satisfying. I will try another company next time.

TOMMY T. on 8/12/2014
Rating: 1 out of 5 stars

Terrible experience overall. The employees were not well trained at all. They tried to charge me for 360 miles on an in town move rental ! Get it together uhall.

Miriam H. on 8/11/2014
Rating: 2 out of 5 stars

Personnel was not helpful or friendly. I dropped off the rental truck and went in to turn in the keys and the attendant shouts out "we are closed". "Put your key on the rug on your way out the door."

ALLEN J. on 8/11/2014
Rating: 1 out of 5 stars

Tis U-Haul location does not have a local number that allows you to talk to a local person. You call the number and talk to someone working at home with a computer somewhere in the United States. There is no one or no way to contact someone locally with a problem. The trailer we rented had a door and latch that was difficult to use. When the trailer was rented it was made clear that it would have to be for 3 days, since we could not return it by noon on the 2nd day. When we picked up the trailer we were told to return it by noon on the 3rd day. After noon on the second day we received a phone call asking when the trailer would be returned. When we told them we were at least 4 hours away and did not think it had to be returned until noon the following day, we were told we were only charged for 2 days but it was no problem as long as it was returned by the opening of business the next morning. On the way home we went out of our way to return the trailer on the lot at 9:00 p.m. and placed the contract in the slot as instructed. The next day I received an email and a statement with an additional days charge stating the trailer was not returned until 2:34 p.m. in the afternoon on the 3rd day. When I called to discuss the matter I was only able to talk to people on their computer around the United States that could do nothing to resolve the matter. My next step is to drive the 25 miles to the U-Halu rental location and discuss it in person with whomever may be there, if anyone. Oh, and the website they send you to for registering any complaints or problems conveniently does not work.

ERICA F. on 8/10/2014
Rating: 1 out of 5 stars

Only had one guy working, took more then a hour to pick up a trailer reservation. Same thing happen when trying to bring it back. Only one person working. He was rude playing on hos phone instead of welcoming the customers. Then was rude when I wanted to pay with cash. Also was rude when I asked to refill my propane tank. Will never go back.

Matt W. on 8/10/2014
Rating: 3 out of 5 stars

Service was prompt and professional. I was very pleased with how smoothly everything went.

jim h. on 8/10/2014
Rating: 4 out of 5 stars

The transmission is about to drop out of that 26ft. truck. It shifts incredibly hard. It was clean though.

JOHN O. on 8/6/2014
Rating: 4 out of 5 stars

There were no issues with the location. They were quick to inspect the vehicle and get us on our way, despite having several rentals in line.