U-Haul Moving & Storage of Carbondale

U-Haul Moving & Storage of Carbondale

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Address

415 N Illinois Ave
Carbondale, IL 62901

(618) 529-2771

(Off 51 N)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Carbondale, IL at U-Haul Moving & Storage of Carbondale

Moving to or from Carbondale, IL, 62901? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Carbondale. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Carbondale, IL will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Carbondale

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Carbondale, IL.

Cargo vans and pickup truck rentals in Carbondale, IL

U-Haul cargo van rentals and pickup trucks in Carbondale, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Carbondale, IL, 62901. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Carbondale, IL, reserve a van for your moving needs from U-Haul Moving & Storage of Carbondale!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

JOSEPH O. on 7/3/2015
Rating: 3 out of 5 stars

-I was told that I had the truck at 12 and kept getting different emails about different times. -The fuel gauge on the truck was broken -The truck needed an alignment and squeeked with every operation. -I was given the truck at 49c per mile and this was not annotated on my contract until I brought it up repeatedly.

DAMONTAE J. on 6/30/2015
Rating: 4 out of 5 stars

The drop off process was simple and easy

ISAAC N. on 6/30/2015
Rating: 3 out of 5 stars

Average customer service from the guy at the counter.

PAM S. on 6/30/2015
Rating: 2 out of 5 stars

I reserved my truck 3 weeks in advance to be picked up in DuQuion, Il. The day before pickup my truck was in Carbondale, 25 miles away. There was a customer in Carbondale to pick up a truck the same day. The size she needed was in DuQuoin. We both had to drive 25 miles to pick up our truck. Why couldn't they have given customer service and had some one drive mine to DuQuoin and pick up the one for the customer in Carbondale. No customer service at all and not friendly at all at Carbondale. Customer service is not one of their strongest points. This was my first and last time to deal with U-Haul.

SUSAN C. on 6/27/2015
Rating: 5 out of 5 stars

Have someone available at the front desk so people don't have to stand around waiting to be taken care of. I love this UHaul Location and have used it a couple times. They are always pleasant and very willing to accomidate. Equipment is always in excellent clean shape, however there is no one at the counter to wait in you

kay d. on 6/25/2015
Rating: 4 out of 5 stars

The staff was very friendly, knowledgable and professional

EUGENE W. on 6/22/2015
Rating: 5 out of 5 stars

Very professional efficient and organized. Thanks for the great service.

Ahmed A. on 6/21/2015
Rating: 5 out of 5 stars

It was good experience

Dontrell C. on 6/16/2015
Rating: 1 out of 5 stars

If you would like to know how to improve for the next customer, you should start with treating them with kindness and courtesy. An associate YELLED and said that he did not have time and I was overcharged for gas. When I received paperwork it said the gas was supposed to be 3/8 of the way full. However the man charged my card for 7/8, but WAY MORE. It is unfortunate that this location is the primary location for college students, I hope they get better at learning how to transact with customers, as well as learning adequate customer service skills. Absolutely TERRIBLE EXPERIENCE.

DOUG K. on 6/16/2015
Rating: 4 out of 5 stars

You should let the customer know that if they are paying with cash that the amount that is paid up front includes a deposit that is refundable when the rental is returned. THIS WAS NOT DISCLOSED WHEN I MADE THE RESERVATION AND SO MY TIME WAS COMPROMISED WHEN FORCED TO MAKE ALTERNATIVE ARRANGEMENTS FOR PAYMENT BEFORE RENTAL WAS RELEASED

Tri-County S. on 6/15/2015
Rating: 4 out of 5 stars

have a bigger truck available

FATIMA J. on 6/14/2015
Rating: 5 out of 5 stars

The location 's service was great and helpful.

PAUL C. on 6/14/2015
Rating: 1 out of 5 stars

The truck given me for a 500 mile move was unsafe. The wiper blades needed replaced and my trip presented a lot of rain - I have video taken with an iphone. Shocks and struts were totally gone hard to keep truck on the road. 100% refund please,,,

MICHELE R. on 6/13/2015
Rating: 3 out of 5 stars

Truck was rented out as a 15 foot truck, however, upon getting truck, the sticker in the cargo area stated that it was actually a 14' truck. We had to make 2 trips to the new place instead of 1, which caused more mileage on the vehicle...

MARY K. on 6/13/2015
Rating: 5 out of 5 stars

Drop off was fast and trouble free. No unexpected added fees. Great experience.

MICHAEL G. on 6/11/2015
Rating: 4 out of 5 stars

Like this location and have dropped off there multiple times past office hours. One item to improve on however, I wish they would send me a confirmation that they have received my trailer the next morning after I drop it off so I don't worry

JANIS S. on 6/9/2015
Rating: 5 out of 5 stars

Their was no place to lock down the dolly and it beat and banged everywhere. It was annoying and to say the least it could have neen damaged at my expense . And that not right. Thank goodness it wasn't.

PATRICIA B. on 6/9/2015
Rating: 3 out of 5 stars

It was easy to find, truck was very clean & in great condition!

Robert J. on 6/7/2015
Rating: 4 out of 5 stars

Awesome place. The store manager was very helpful and informative.

JIM H. on 6/7/2015
Rating: 5 out of 5 stars

There was only one person working help someone renting a truck when we returned our truck so we had to wait . . . but we were in no hurry and understood his needing to answer questions and orient those customers but did think it unusual that only one person was working on a Saturday morning . . . but maybe the other person called in sick at the last minute. Efficiency of employee regarding our "return" was quick and efficient once it was our turn. I was totally impressed with the efficiency of the entire U-Haul rental experience.

CHRISTOPHER P. on 6/6/2015
Rating: 5 out of 5 stars

No problems aat all great experience Customer service was awesome and super fast. Painless surprisingly simple. Thanks for making my move a whole lot simpler! CP West Frankfort, IL.

Jennifer B. on 6/4/2015
Rating: 3 out of 5 stars

Not sure if i would or not. I was tokd when i rented the trailer that i could drop it off early and did but i still got a call about returning it. I told the caller to check the lot in the first space and there was no apologies or even excuse me etc. Better communication and better inventory needed.

TOYA B. on 6/3/2015
Rating: 5 out of 5 stars

Great customer service.

Kate B. on 6/1/2015
Rating: 5 out of 5 stars

employees were quick and helpful. No criticisms at all.

mary h. on 5/26/2015
Rating: 3 out of 5 stars

Management unwilling to adjust for mistake made. I had to make my own arrangements - not good!!!