The reason this location got an Above Average rating has nothing to do with UHaul and everything to do with the people at the location. The people at the location were really good. When we couldn't get the winshield washer fluid to work they power washed the reservoir with hot water to get the previous fluid out. The UHaul policy of not calling a customer until the day before the rental to tell them the nearest truck is 700km away is horrendous. This required us to search for other alternatives, change a flight, add a hotel stay and drive the 700 km to even get to where we could pack the vehicle. The local people did add free mileage, but it cost an extra $300 in gas.
Joan Inwood
1094535 Alberta Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in High Level, AB T0H1Z0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very helpful staff.
Corina NicolescuFriendly prompt service. Everything we needed was there for us. Highly recommend this location.
Sumher AbbasAgain, from our above note upon needing a rental to go to Yellowknife, we felt very offended where the only offered us over $600 for a short trip to Yellowknife and given our situation as evacuees from the fire. I felt very offended by this.
Gerry Nesbittthe locations service was great. Uhaul service was not. you need to change your reservation system so that accurate return dates and times are in the system. I was not able to get the equipment I reserved and when I tried to make sure the correct drop off dates were in the system it was not entered.
Edward Kostuch