U-Haul at Westview

U-Haul at Westview

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Address

5643 S Baltimore National Pike
Catonsville, MD 21228

(410) 747-8500

(By Westview Mall-No Customer Parking Available)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Catonsville, MD at U-Haul at Westview

Moving to or from Catonsville, MD, 21228? Get FREE truck rental rate quotes at U-Haul at Westview. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Catonsville, MD will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at Westview

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Catonsville, MD.

Cargo vans and pickup truck rentals in Catonsville, MD

U-Haul cargo van rentals and pickup trucks in Catonsville, MD are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Catonsville, MD, 21228. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Catonsville, MD, reserve a van for your moving needs from U-Haul at Westview!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Billy S. on 7/5/2015
Rating: 1 out of 5 stars

Customer service at this location was an absolute disgrace. There was only one employee there when my brother and I came in after we had an accident involving. U haul truck we had rented. The gentleman working at this location was a pompous arrogant "know it all" who was fast talking and extremely rude. We had to argue with him for over an hour because of confusion in terms of whether we could have a trailer attached to our new uhaul ( which I had paid for in the original contract). When he finally conceded to giving us the trailer and thereafter connected the trailer to the uhaul, we asked him for assistance in terms of securing my vehicle on the trailer (prior u haul location did this for us). The employee gave us a brochure and told us to figure it out on our own. We struggled for nearly an hour in terms of properly securing the vehicle while this rude employee looked over at us several times and saw hat we were struggling and he offered no support. After we secured the vehicle on the trailer, I asked the employee if I could use the restroom to wash my hands. First, he said someone was in the restroom. After I confirmed that no one was in there, I asked if he could simply unlock the door to let me use the restroom. His response was "unfortunately I have no way of opening the restroom door if it is locked." This employee's actions were absolutely despicable and U haul should be ashamed that they ever hired him to begin with. I will never use uhaul again after this experience. I hope the employee who works at this location reads this and hope this review serves as a real eye opener because the way you treat customers is an absolute disgrace.

DARLENE B. on 7/1/2015
Rating: 3 out of 5 stars

The location is on a heavily use avenue and staff were slow to respond due to heavy rain. I returned the trailer 45 min late and was charged for the whole day. Your customer service stinks! Unreasonable and rude! Average renter!

Brian M. on 6/30/2015
Rating: 1 out of 5 stars

Facility was understaffed, the lot was full when I returned the trailer. I had to back in through business next door, over curb, nearly damaging my vehicle. This is completely unacceptable, and I will not be using this facility again.

MARIA S. on 6/30/2015
Rating: 4 out of 5 stars

Keep up the good work but continue to strive for excellence

sen w. on 6/29/2015
Rating: 1 out of 5 stars

We left one thing in the truck.we called them for many times, and went there twice. But the person said she was busy, and she could not help. They said that they would call when the truck was back. But nobody called. It was my fault to left a thing in the truck, but they could do a much better job to help the customer with a much better attitude. Disappointed!

Alimatou S. on 6/29/2015
Rating: 4 out of 5 stars

It was a breeze. Great experience, friendly staff.

RUPA D. on 6/23/2015
Rating: 5 out of 5 stars

discount offer for those who move long distance

JAMES C. on 6/23/2015
Rating: 5 out of 5 stars

Excellent professional people

ROSADINE M. on 6/22/2015
Rating: 5 out of 5 stars

Nothing to improve. Keep up the good work.

ANSLIM M. on 6/21/2015
Rating: 4 out of 5 stars

Dropped off trailer after hours, but call to the shop provided valuable information on the drop off process.

John B. on 6/21/2015
Rating: 4 out of 5 stars

Customer service was excellent. Not a lot of parking for when you are picking up or dropping off. I parked there after getting my contract. Worked fine.

LAVERNE J. on 6/18/2015
Rating: 3 out of 5 stars

Maybe have more chairs. Not the chairs to sit in when you are being serviced, but chairs or benches to sit on when you are waiting to be waited on and with that "take a #" so that when it gets so crowded it stays in order while ppl sit and wait or browse the products and wait.

Kashif A. on 6/18/2015
Rating: 5 out of 5 stars

Poor customer service. Long waiting lines. Expect to be there for 45 minutes or longer period.. Only one employee runs the show which probably keeps their employee stressed all the time..

darin a. on 6/17/2015
Rating: 1 out of 5 stars

Such a low rating is unfair but it serves as notice that the person working there was not simply rude and unhelpful, she was intolerable. I have rented four U-Haul trucks over the past 8 days and dropped them off at the U-Haul at Westview. The first three times, I was helped by a really great guy named Damon who deserves recognition. However, yesterday, there was someone else there. She was not wearing a name tag so I can't say what her name is. I waited by my truck for about 10 minutes because the sign said to do so but no one ever came out so I locked it up and went into the facility itself. She was loudly and gratuitously berating some truck driver who was delivering a storage cube - it went on and on and on. It had apparently BEEN going on for some time prior to my going in since another couple who was waiting to rent finally gave up and walked out saying they were going elsewhere. When she was done, she finally turned to me and started giving ME a hard time...I called U-Haul's 1-800 number and reported her but I doubt anything will come of it. Shameful.

Devera H. on 6/15/2015
Rating: 1 out of 5 stars

I had problem with your truck that started smoking. I called your roadside service and the location where I picked up truck. I got no assistance from either. I had to get someone to take my furniture off the truck immediately and return your truck. I have called the office several times and no one has assist me or offer a discount for my inconvenience. I have been trying to reach a manager at this location for the last two days to no avail. This is unacceptable customer service. I could have gotten hurt or injured someone else due to a faulty brake system that could have caught a fire. Not happy customer.

Emily M. on 6/15/2015
Rating: 2 out of 5 stars

Very unprofessional and rude service reps. Will never use UHAUL again.

TRAVON B. on 6/13/2015
Rating: 2 out of 5 stars

Communication and customer service is not up to par

darin a. on 6/11/2015
Rating: 5 out of 5 stars

The U-Haul representative, Damon, was very helpful, polite, and friendly! He was a welcome friendly face after a hard day of moving!

darin a. on 6/11/2015
Rating: 5 out of 5 stars

The gentleman at the U-Haul facility was friendly and efficient and very helpful! His name was Damon and he was awesome!

michael h. on 6/11/2015
Rating: 3 out of 5 stars

The manager was very much on top of his game

MARK C. on 6/9/2015
Rating: 2 out of 5 stars

The trailer leaked and our boxes and suitcases got soaked ruining several books and documents

MARY R. on 6/8/2015
Rating: 3 out of 5 stars

making sure you have more than 2 people working during peak hours

JARMAEL B. on 6/5/2015
Rating: 4 out of 5 stars

Checking the vehicle out was a pleasurable experience because of the curteousness and professionalism of the employee (Damon Montgomery). Checking the vehicle in however, continues to be a true test. The check-in clerk, Pamela, became confrontational after I informed her I had driven 46 miles, not the 60 she said I drove. In an attempt to difuse the situation, I had to tell her I was not trying to argue with her, I just do not want to be over charged. Pamela informed me the store was closed and that I should call the manager in the morning. After I departed, I received a call from Pamela informing me I was correct in that I had only driven 46 miles.

SHERWIN P. on 6/2/2015
Rating: 5 out of 5 stars

n/a

Sade R. on 6/2/2015
Rating: 3 out of 5 stars

The customer service wasn't good, the person helping me told me I wasn't on his log even though I made a reservation. Someone didn't show up in time for their appointment, their reservation was cancelled and he refused to give me their vehicle. He asked if I could come back 4 hours after my reserved time.