U-Haul Moving & Storage at University Ave

U-Haul Moving & Storage at University Ave

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Address

306 E University
Champaign, IL 61820

(217) 351-7040

(Betwn 3rd & 4th)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Champaign, IL at U-Haul Moving & Storage at University Ave

Moving to or from Champaign, IL, 61820? Get FREE truck rental rate quotes at U-Haul Moving & Storage at University Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Champaign, IL will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at University Ave

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Champaign, IL.

Cargo vans and pickup truck rentals in Champaign, IL

U-Haul cargo van rentals and pickup trucks in Champaign, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Champaign, IL, 61820. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Champaign, IL, reserve a van for your moving needs from U-Haul Moving & Storage at University Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

David R. on 11/20/2014
Rating: 1 out of 5 stars

Service has been very slow every time I have used this location (3-4) times. You should let future customers know that they should add 45 minutes to their estimated move time because of the painfully slow service.

WILLIAM M. on 11/20/2014
Rating: 3 out of 5 stars

Let the customer know in advance that the reserved truck is not available.

Tricia S. on 11/16/2014
Rating: 4 out of 5 stars

I loved my experience here at uhaul, Nov 15 of 2014. Great customer care is not common these days. Customer service is my profession, so it is a big deal to me when people go over and above in this line of work. Kathy took care of me in the morning. She was bright and kind and with the nod of her supervisor Levonne at the end of the counter, gave me an extra bit of help with a difficult time situation. Then, I had a confusing prepay credit card/part cash payment issue which took a bit of patience. Kathy, Levonne and I just chatted away and all was well and I was on my way. Upon return, I had Chasity and I was tired and she quickly wrapped things up, super friendly, and helped get me the cash back I had over paid and got me the return of the gas money that I had over filled. She was lovely. With all of the stress and anxiety of moving, to have this large scary idea of renting a truck be so easy and painless a process was a relief. Thank you so much to these three employees who helped to make a good moving day.

JINNY K. on 11/16/2014
Rating: 5 out of 5 stars

Fast service. They know what they're doing.

ADAM J. on 11/16/2014
Rating: 3 out of 5 stars

Back of the uhaul wasn't swept and cleaned out. There was dog food, shredded paper and other debris all over. Had to sweep it out before i even started.

VICTORIA W. on 11/16/2014
Rating: 5 out of 5 stars

Excellent experience and very helpful staff. They even had the truck ruining so it would be warm when I drive off the lot!

STEPHEN O. on 11/15/2014
Rating: 5 out of 5 stars

Denham greeted me upon entering the store and even though I had a reservation for the next day, I was able to get the trailer I needed today and move my motorcycles. They quickly assisted me both upon pickup and turn in. I couldn't think of any way to improve. I will be back and that is what counts!

ANN O. on 11/14/2014
Rating: 3 out of 5 stars

Things to consider for future customers - when a reservation has been made ahead of time is it necessary to redo the rental process? It took much longer picking up the vehicle than anticipated.

Mark f. on 11/13/2014
Rating: 3 out of 5 stars

I reserved a 24 foot truck, which wasn't available, and was given a 14 ft truck instead. When I went to pick it up, I ended up with a 16 ft truck. Then, I couldn't return it to the place I had wanted to with my online reservation. So, I had to make an extra trip to get all my stuff, and then return it to the original store, thereby acquiring extra mileage. It has been 3 weeks since the move, yet I am still waiting for my 50$ credit return for the reservation not being met. Altogether, not a good experience at all. In the past, I have always used U-Haul, I am not sure that is the case anymore.

PAULA A. on 11/12/2014
Rating: 3 out of 5 stars

I didn't drop off the uhaul, so can't comment. I do know the agent tried to bill my credit card a $5 charge for gas after it had already been paid to him in cash...

AMY D. on 11/11/2014
Rating: 5 out of 5 stars

Always use this location when moving. The staff is great to work with and the truck is always ready and waiting!

RICHARD P. on 11/11/2014
Rating: 5 out of 5 stars

EXCELLEnt SERVICE!

Jerry C. on 11/9/2014
Rating: 4 out of 5 stars

Very fast, friendly service!

CHRISTINE C. on 11/7/2014
Rating: 1 out of 5 stars

some of the staff I dealt with were not trained well and were clueless. What I ordered online for a trailer was not what I got. I reserved a 4x8 trailer and they gave me a 5x8. No one even called to ask if that was ok with me and they did not try to find another location that would have a 4x8. The only good thing is that I was not charged more for the larger size.

Kathleen V. on 11/4/2014
Rating: 5 out of 5 stars

I picked up on Sunday morning at 9. There was only one staff working. There needed to be more. The staff working was very helpful but he had to work both the front desk and then leave to set up/get equipment leaving a long line of people in the store with no staff.

DAVID G. on 11/2/2014
Rating: 3 out of 5 stars

Recommend because it is the only one in town. The employees are friendly and helpful, but service is limited by company policy. When we went to pick up a reserved trailer with U-Box we found that had not been returned by a previous customer. It was to be returned on a Saturday, but the renter decided not to return it until the following Tuesday. As a result we needed to delay a move for which a number of people had taken off work time or rent a truck, pack it, unload it, and pack the U-Box at the U-Haul site. We decided to pack, unpack and repack. U-Haul needs to provide sufficient equipment to be available as contracted.

Lisa T. on 11/1/2014
Rating: 3 out of 5 stars

put more people behind the counter. the lines and wait times are ridiculous.

MIKE N. on 10/30/2014
Rating: 4 out of 5 stars

The manager was very personable and knowledgeable.

RICK S. on 10/27/2014
Rating: 4 out of 5 stars

Uhaul changed drop off location. Called 3 times to have changed back and was disconnected all 3 times. Had to drive an extra hour out of my way to drop off. None the less equipment was satisfactory and in good working order.

WILLIAM C. on 10/20/2014
Rating: 4 out of 5 stars

Pick-up/delivery was efficient. The agents who checked me in at the counter and in the yard before and after were friendly and helpful. They treated all the customers with respect. The gentleman in the parking area gave hand signals to help as I pulled out.

Donald S. on 10/20/2014
Rating: 3 out of 5 stars

This format does not get at the issues that I think should be addressed. The attendant was courteous enough, especially during the return, when there were two of them. The windshield was filthy - especially the inside. The vehicle diagram for pointing out initial damage was way too small to be of legitimate use, especially when there were SO MANY un-noted knicks, scrapes and dents that had no previously been marked. At one point I stopped indicating damage and just started taking pictures. I was so nervous about taking the truck, worried about being blamed for previous damage, that I almost didn't take it. The cargo area was very clean, though, and the ramp was very helpful. I can live with a truck that's sort of beat up (for a rental) but I was very uncomfortable with the huge loophole for potential assessment of liability that your slipshod check-out procedure makes possible.

RAKHI S. on 10/14/2014
Rating: 4 out of 5 stars

The truck did not have a ramp. I had assumed that it would be included. It would be good to make sure that one is included or let the customer know that there isn't one.

TED S. on 10/14/2014
Rating: 2 out of 5 stars

The customer service agents I spoke with on the phone were rude and told me to call 1800uhaul before hanging up on me.

BELINDA W. on 10/14/2014
Rating: 5 out of 5 stars

The staff was very friendly and customer focused.

Tyesha M. on 10/14/2014
Rating: 1 out of 5 stars

They charged me for equipment that I was never giving. The manager of this place basically called me and a witness a liar. Had better customer service at other u-haul locations.