U-Haul Moving & Storage at University Ave

U-Haul Moving & Storage at University Ave

Share |

Address

306 E University
Champaign, IL 61820

(217) 351-7040

(Betwn 3rd & 4th)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Champaign, IL at U-Haul Moving & Storage at University Ave

Moving to or from Champaign, IL, 61820? Get FREE truck rental rate quotes at U-Haul Moving & Storage at University Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Champaign, IL will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at University Ave

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Champaign, IL.

Cargo vans and pickup truck rentals in Champaign, IL

U-Haul cargo van rentals and pickup trucks in Champaign, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Champaign, IL, 61820. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Champaign, IL, reserve a van for your moving needs from U-Haul Moving & Storage at University Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Georgette F. on 7/28/2014
Rating: 2 out of 5 stars

I will continue to use this location as Uhaul is better than the other options, however, I feel Uhaul uses this fact as an excuse to offer poor customer service. I would think Uhaul would base how many employees working on the number of reservations for the day. I stood in line behind 7 customers to pick up equipment and to return the equipment. 2 employees were working for all those reservations.

Charlotte N. on 7/27/2014
Rating: 1 out of 5 stars

properly working computers and more staff

LARRY W. on 7/27/2014
Rating: 3 out of 5 stars

Need more help at the counters during busy times. It took over 45 minutes to see a customer service rep to pick up the trailer

Erin L. on 7/27/2014
Rating: 1 out of 5 stars

Very understaffed. Staff that is there is very slow and not at all concerned about good customer service. We arrived on time to pick up a rental van only to wait in an unmoving line for over an hour. I will never rent from UHaul again.

SALVATORE D. on 7/27/2014
Rating: 3 out of 5 stars

Having music play at a low volume would have made waiting-in-line more comfortable. Can the local student radio station or local radio station be played?

Christopher D. on 7/27/2014
Rating: 3 out of 5 stars

Costumer service was horrible. Will not do business with this location again.

TONY W. on 7/26/2014
Rating: 1 out of 5 stars

Associates didn't know what they were doing. Talking about drinking and complaining the whole time. Terrible customer service experience. This is my 2nd time there and I will not be returning

SYLVESTER D. on 7/26/2014
Rating: 5 out of 5 stars

continue good availability and maintenance of trucks.

LATASHA A. on 7/25/2014
Rating: 5 out of 5 stars

I would like to say that the General Manager of the u haul store on University was absolutely amazing. He was great and helped me out. He has great customer service. He is a great manager and person. Respectfully, LaTasha Aragon

Karla F. on 7/25/2014
Rating: 3 out of 5 stars

There was one young lady working that morning she had to go outside for each truck rental and check in trucks she was very helpful patient and informative I think that when its busy the process is for 2 employees

DAVID P. on 7/25/2014
Rating: 1 out of 5 stars

I waited for almost two hours just to get to the front desk because there was one employee working. Quite pathetic.

andrea v. on 7/25/2014
Rating: 5 out of 5 stars

Pick up was quick and easy. However I was double charged because they didn't see that it had been returned two days prior.

Jisoo Y. on 7/24/2014
Rating: 1 out of 5 stars

I was sent 40 miles away because they said the truck I reserved was not available at the location. Then when I got to the alternate location, they said that the truck actually was available in the original location so I had to go back. Then they gave me the wrong size truck and I ended up having to pay more for gas because it was bigger than what I needed.

ELIZBETH D. on 7/24/2014
Rating: 2 out of 5 stars

So many things were wrong with this experience. Both my first and last names were misspelled, despite the fact that I clearly spelled them out for the clerk. When I pointed this out, I was told the reservation would have to be rearranged to correct the issue, so I just let it go. Then UHaul changed my reservation time at the last moment, delaying my move and making my whole family wait on their convenience. Even when I showed up on time to the pickup location, no attendant was present; we had to hunt him down after waiting for several minutes. This was a compete fiasco, and I will not rent from UHaul again.

Penny P. on 7/23/2014
Rating: 2 out of 5 stars

During the busy rental/moving season you need more staff people available to help at the counter to get customers processed faster. At the time I was there to both pick up and return the truck there was a line out the door, and the wait time was very long.

David W. on 7/23/2014
Rating: 3 out of 5 stars

The location was under-staffed the morning I rented the truck. Only one clerk was working behind the counter. Though she worked as quickly as she could, it took an hour for me to rent a truck.

MARIKIM S. on 7/22/2014
Rating: 5 out of 5 stars

Very friendly and semi-fast.

Zhi Q. on 7/22/2014
Rating: 2 out of 5 stars

way too slow

Vicci Y. on 7/21/2014
Rating: 3 out of 5 stars

More counter help the wait is to long

JENNIFER G. on 7/21/2014
Rating: 3 out of 5 stars

I was told that the hold on my debit card would be lifted the day that I rented the truck, instead the full amount was charged to my account, and I was told I could expect the refund " in a few days". Which is ridiculous, thanks to that my account became overdrawn. They need to better explain the payment process, because I wanted to pay cash at drop off and was told I couldn't.

THOMAS B. on 7/21/2014
Rating: 1 out of 5 stars

The staff at this location has an "I'd rather be anywhere but here attitude." One employee specifically named Percy was awful. Although I believe his manager addressed the situation by telling him to "get off his clock in front of us." Service very slow and no sense of urgency.

James B. on 7/20/2014
Rating: 4 out of 5 stars

Everything was fine. Several times when I've been in there, the line is long and it feels like there could be more employees to help the line move along. But, the employees who were great, friendly and straight-forward to work with.

JIM G. on 7/20/2014
Rating: 4 out of 5 stars

There needs to be more 26' trucks acvailable. The people that work there are well aware there are not enough 26" trucks. Good new is the dispatch reduced the mileage rate to offset the sub srtandard truck.

Nyssa B. on 7/20/2014
Rating: 2 out of 5 stars

We arrived at 9:30 to pick up our truck, which was scheduled for pick-up at 9 a.m. We made the reservation more than a month prior, so we figured it would be smooth, and the reservation would be honored. We didn't leave the U-Haul facility until after 10:15, as there was an enormous line of people waiting to be served prior to us. It was also clear that other people in front of us did not have their reservation honored, as it took a long time to resolve their requests. The desk was unmanned completely for the first 15 minutes of our being there, and when he returned, he clearly could not keep up with the demand of the growing line of customers. This location seriously needs to rethink how they prepare for reservations, as to respect their client's time; moving is time-consuming, and any delay in getting started can cause them to lose valuable time as well as effort from friends who agreed to help only for a certain window (this was our case). Either hire more people to help out with the rush, or don't take customers' money for a 9 a.m. reservation when they clearly will not be prepared at that time.

Nicole D. on 7/20/2014
Rating: 1 out of 5 stars

There were only 2 people working, that I saw - only one actually helping customers. I stood in line for 15 minutes (2nd in line out of 7 people waiting) before I even saw an employee in the building. The people before me were supposed to be renting certain equipment which the location didn't have. When I was up to be served, I did the advanced online check in - in hopes to save time- the man working could not find the keys to my van and he attempted to call the manager several times and the manager did not answer. The man working decided to give me the other van scheduled at a later time lot in hopes the keys for the van I was supposed to receive would be found at that time, which I greatly appreciated. I feel this location is mismanaged and very poorly at that. The staff member was polite and tried his best. Upon my return of the equipment there were 5-7 employees working and no customers. This was on a Saturday. One would think many people would be attempting to move early in the morning on a Saturday and more staff members should have been scheduled. I hope to never use this location again, but it is the only one around so I may have no choice. I am an Assistant Principal and manage people and teenagers daily; I fully believe management establishes expectations, tones and procedures that are a trickle down effect from the top. I was disappointed and will consider alternative rental companies.