U-Haul Moving & Storage at Broad St

U-Haul Moving & Storage at Broad St

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Address

2022 Broad St
Chattanooga, TN 37408

(423) 756-0157

(@ 20th)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Chattanooga, TN at U-Haul Moving & Storage at Broad St

Moving to or from Chattanooga, TN, 37408? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Broad St. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Chattanooga, TN will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Broad St

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Chattanooga, TN.

Cargo vans and pickup truck rentals in Chattanooga, TN

U-Haul cargo van rentals and pickup trucks in Chattanooga, TN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Chattanooga, TN, 37408. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Chattanooga, TN, reserve a van for your moving needs from U-Haul Moving & Storage at Broad St!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

TYLER C. on 9/1/2014
Rating: 1 out of 5 stars

The guy that was taking care of me acted like he didn't care. He never went out with me to go over the truck. Once I got on the road I noticed a crack in the windshield and the steering wheel was out of alignment. I called and the the guy at the broad street location said it doesn't matter. My original quote from the call center included 150 miles however when I picked up the truck it was 131 miles allowed. Something needs to be done about company commucation because in my opinion there is none.

ANTHONY W. on 8/31/2014
Rating: 5 out of 5 stars

Nk The uhaul on broad street are the bomb they helped me get a storage and uhaul truck at the lowest cost im very happy with the service! Thank you guys so much i would recomend my family and friends !

PATRICIA C. on 8/27/2014
Rating: 4 out of 5 stars

Truck was great, almost new. The problem I am having is that I turned the truck in about 5AM, dropped my key in the box and when I went in to square up, the truck had been taken by a manager to run an errand at another location!! I was assured by an employee that I would not be charged for his trip, but I have no confirmation of my miles, Uhaul has my card info and I was told I could pay cash when I went in. This is not appropriate, and to make matters worse, they employee said for me not to worry because they could jut run the card. That leaves me with no receipt, no confirmation of mileage and basically gives this Uhaul store a "blank check" from my bank account! I complained and he took my email address but I have not heard back. I was told the manager would be back in less than an hour. VERY unhappy with the way this store handled my business and I would like this situation addressed.

STEPHANIE W. on 8/21/2014
Rating: 4 out of 5 stars

The brake light wire was rigged up to work. So when we had to drop it to go to the store we were not able to rig it up loke the u haul employee did so we traveled with one brake light on the trailer.

AMY S. on 8/20/2014
Rating: 1 out of 5 stars

The owner..Brian is not personable at all...he is a rather rude individual. He is running a scam. He charged us alot of money for debree on top of the truck. We did not have an accident..it was raining and we have trees along our driveway..It was something that could be swept off. He actually swept some of it off in front of us..but still said he would have to have this repaired. It's a scam. If he wouldn't have charged us so much for this craziness..I'm sure he wouldn't have made enough money on us..so...I'm sure he just has to do what he has to do to make money for some more tattoos and what not...who knows...I would not recommend this location to ANYONE. Thank you and have a Blessed day!

Wayne M. on 8/19/2014
Rating: 3 out of 5 stars

I was disappointed when I got my bill and found that I had been charged a $10 fuel fee. I had been very careful to leave a little more fuel in the tank than when I received the vehicle. After a call to customer service I was refunded the $10. This is twice in the past 3 occasions I've used U-Haul that I felt I was overcharged (2 different locations). The other time was for cleaning, even though I had been careful to leave the vehicle clean. If I find it necessary in the future to use U-Haul, I will be sure to take pictures of the vehicle and the dash gauges when I turn the vehicle in.

Anita S. on 8/18/2014
Rating: 4 out of 5 stars

Even though I placed my order online, to save time, I had to wait about 15 minutes for someone to wait on me in the store.

AIMEE R. on 8/18/2014
Rating: 5 out of 5 stars

Awesome. Professional, polite and swift. I was in a truck leaving within 10 minutes.

Feleesha J. on 8/13/2014
Rating: 4 out of 5 stars

the staff was friendly and very nice.

CHRISTOPHER D. on 8/13/2014
Rating: 3 out of 5 stars

I rated average because the whole return bay was blocked from through traffic. My pick-up car ,then me as the driver had to make a u-turn and go out a drive that was clearly maked in. I was afraid a rental with , as we know, an unexperienced driver would just turn in with-out a care in the world. There was no truck turning in, it was all in my thought process. I did like the e-mail receipt option, it kept the trail car driver (wife) from waiting at all. Good Luck! I hope this helps...

LAURA F. on 8/12/2014
Rating: 5 out of 5 stars

Excellent, helpful personnel

Natasha J. on 8/12/2014
Rating: 5 out of 5 stars

Excellent customer service by Joseph - we were in and out in no time - everything went very smoothly. Nothing at all to complain about!

JOSEPH H. on 8/12/2014
Rating: 5 out of 5 stars

None - overall, an outstanding experience.

MALANA M. on 8/11/2014
Rating: 1 out of 5 stars

I renteed a truck from you all under the impression that the rate was at 29.95 per day + milage.....in which my family has always use you alls service and have been satisfied....When checkin the truck out we in formed the rep that as long as we had the truck back at 9 am we would be fine....to later find out that the truck was put in to be returned before 8pm.... in which even still giving people only 8 hours for a move is not enough time for people to move whole houses ...in which thats was people generally rent the uhaul for....any other time ive rented a truck as long as i brought the truck back at the time i got the truck on the next day have been fine..... After talkin to a representative i was informed that the truck was made available to someone else at the time the truck was to be returned ...in which i feel that that put a damper on my time on what i had to do.......i rented that truck at 12pm and couldnt get it check completly in till after 10am because i actually waited an hour due to customers in which i didnt have a problem with that .....my problem is i feel i was jipped out of some of my time and also ...i was only expected to be out of no more than 80 dollas for the rental to later find out it cost me 140.....i feel if i had to pay for another day then i shouldve gotten another full day of service....because from 12pm to 10am and still was charged for another day that i didnt even get to occupy the truck was absurd....because now i have to pay for another day ...when i shouldve had 2 hours left after i took the truck back anyways....furniture is heavy and i had 9 pieces of furniture that weighed about 400lbs a piece and a injury and i feel that i shouldve been rushed ...i feel that people should atleast have 24hrs to do what they need to do with the truck and be INFORMED of the consequences before had...because if i knew that i wasnt going to be able to have atleast 24hours ..i never wouldve used the service, and i am a very disgruntled and unsatisfied customer

DAVID T. on 8/11/2014
Rating: 3 out of 5 stars

I dropped the vehicle off after hours, therefore, I had no contact with personnel. I did need to make a change in the drop off location and the representative on the phone was very helpful. I was amazed at how quick and easy it was to make a change. Thank you

JAMIE W. on 8/9/2014
Rating: 3 out of 5 stars

I was told one price and charged another. When I called to inquire about it, I was told a manager would review my contract and call me back. They never did. The truck was dirty when I picked it up but I was charged 25$ for a cleaning fee. Ridiculous to advertise $19.95 per day and then receive a charge of $133+ for a day and a half plus the fuel cost. It was also on the charge got 65 miles when we only drove the vehicle 49 miles. I will rent a pickup from enterprise before I ever do business with u haul again.

AUDREY L. on 8/9/2014
Rating: 3 out of 5 stars

The charge of $0.69 per mile for mileage is outrageous. I ended up paying $50 to rent a $20 truck just to drive it to a local storage unit and back. I will need a much larger moving truck to move from Chattanooga to Toronto in a few months but I certainly will not be choosing Uhaul to facilitate this 800 mile trip when I was charged over $26 for putting 30 miles on one of your trucks today. That milage fee is unreasonable.

DAVID H. on 8/9/2014
Rating: 4 out of 5 stars

This is no reflection against the staff of this U-Haul location as they did a great job, but the van I rented. The doors had a very annoying feature that had them locking automatically. This was bothersome as I would have to unlock the doors for my helper to access the van's back storage and get back in at every stop.

MARY M. on 8/8/2014
Rating: 5 out of 5 stars

Again, customer service was excellent. Bryan was friendly and professional and turning in the truck was a breeze.

MARY A. on 8/7/2014
Rating: 5 out of 5 stars

Service was immediate, no waiting.

GREG J. on 8/6/2014
Rating: 5 out of 5 stars

great job!!!!

GENE E. on 8/6/2014
Rating: 3 out of 5 stars

Be aware of all the add-on, additional costs that increase the bill substantially.

ANDREW B. on 8/6/2014
Rating: 1 out of 5 stars

Extremely rude guy handled my extension of the rental. He hung up on me. Never will use Uhaul again.

JOHNNY W. on 8/5/2014
Rating: 4 out of 5 stars

I was told that I had three days to return the truck when I actually had two days and three hours.

SCOTT K. on 8/5/2014
Rating: 4 out of 5 stars

Picking up and dropping off were a breeze.