U-Haul Moving & Storage at Broad St

U-Haul Moving & Storage at Broad St

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Address

2022 Broad St
Chattanooga, TN 37408

(423) 756-0157

(@ 20th)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Chattanooga, TN at U-Haul Moving & Storage at Broad St

Moving to or from Chattanooga, TN, 37408? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Broad St. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Chattanooga, TN will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Broad St

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Chattanooga, TN.

Cargo vans and pickup truck rentals in Chattanooga, TN

U-Haul cargo van rentals and pickup trucks in Chattanooga, TN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Chattanooga, TN, 37408. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Chattanooga, TN, reserve a van for your moving needs from U-Haul Moving & Storage at Broad St!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

DEBORAH J. on 4/23/2015
Rating: 2 out of 5 stars

To be honest with your customers when asked a question about the equipment to be rented.

Ann r. on 4/22/2015
Rating: 5 out of 5 stars

Very good service and nice, clean van.

PAUL D. on 4/16/2015
Rating: 5 out of 5 stars

I was told to find a closer location when I arrived to my destination to return the u haul.when I called the agent was very rude and uncooperative.she said the closest one was 86 miles away.fortunately my friend said there was one in hinsdale that was twenty minutes away.and they were very nice.

JIM L. on 4/12/2015
Rating: 5 out of 5 stars

Love the easy return with the friendly attendant being able to complete the transaction with a hand-held. Much better than having to go inside and fool with the paperwork. Thank you

LEVI R. on 4/8/2015
Rating: 5 out of 5 stars

Faster service. Busy location but low staffed on the day I came by.

JOHN L. on 4/5/2015
Rating: 3 out of 5 stars

If a customer states when he rents at 9am that he might have the vehicle back by noon, don't call at 10 till noon harassing him as to whether he'll have it back by noon. Don't pressure him to bring it back and swap for another vehicle. He's busy trying to use the vehicle for the purpose he rented it for. It is for this pathetic excuse of customer service that I will not be using uhaul for my next moving project.

CHRIS C. on 4/1/2015
Rating: 2 out of 5 stars

I was 2 hours late on my return due to help not showing up. I was charged a full extra day. There should be a late fee instead of being charged a full extra day. If i would have known this i would have just kept my rental and moved stuff for friends.

JAKE S. on 3/30/2015
Rating: 4 out of 5 stars

None

LAKITA Q. on 3/22/2015
Rating: 5 out of 5 stars

NA

Lee S. on 3/19/2015
Rating: 5 out of 5 stars

Great, clean and dependable equipment and friendly staff...

Lee S. on 3/16/2015
Rating: 5 out of 5 stars

Great, friendly staff

EDDY T. on 3/15/2015
Rating: 4 out of 5 stars

Great staff there yesterday and the facility is much improved. Not the U-Haul of yesteryear! As for improvement- Might not help next customer, but time to repave your lot.

DAVID G. on 3/14/2015
Rating: 1 out of 5 stars

This place gave me the worst experience ever. My brother was picking up the trailer, which I prepaid for. They said it hadn't been paid. After a heated argument they hung up the phone on me. I retrieved the contract number and called them back. They then said they found the contract and canceled it. I had to set up a new contract and pay again. Then after they hooked up the trailer my brother had went less than 2 miles when he felt it wasn't pulling correctly. He stopped to find the representative had not tightened the trailer to the ball. I would probably never deal with u haul again, most definitely not that location. The trailer had not been greased for some time so it rode ruff and squeaked like crazy. The location was 3.5 hours from home and I needed the trailer, otherwise I would have made other arrangements. I am extremely disappointed with the whole experience.

James W L. on 3/9/2015
Rating: 5 out of 5 stars

Can't think of anything right now

ANDRE F. on 2/28/2015
Rating: 1 out of 5 stars

For starters make sure you have the inventory in before you approve a reservation, and also the employee who serviced me had and awful attitude, he told me he wasn't going to give me the truck because I made my reservation the morning I picked up the truck, and that someone else made one a week ago, so I told him thats not any of my concern, I just want the truck that was promised to me. But he straightened out in a hurry when I asked him can I get the $50 bucks for not servicing my reservation

Melody B. on 2/28/2015
Rating: 3 out of 5 stars

I called to reserve a 15 foot truck and an Auto Transport. The truck contract number 86432884 and the Transport contract number 86432891. They lady could not find a place locally for either of the two nor could she find a place that had both the truck and auto transport so we had to drive out of town and pick up at two different locations. The pick up for the truck went smoothly. The lady told us the place where we pick up the Transport was only 3 miles away but mapquest shows it being 8 miles away which is a lot when you are in the city. When we arrived at UHaul to pick up the transport there was a long line of people and one of the customers ahead of me was upset because they could not locate what he rented and so on. The transaction went smoothly for us and we were on our way home. When arriving home to pick up our Chevy Traverse we could not get it started. We did everything we could but could not get our vehicle to start therefore we could not get it onto the auto transport. I called to speak to customer service that put me through another person in customer service and then put me through to a manager…after 45 minutes and still waiting to talk to a manager I hung up. I then took the transport back to the original location and explained my situation…they were kind and understanding and gave me a 50% discount. When I took the truck back hoping for the same understanding they were not as helpful. I paid $28.01 for the auto Transport and $61.31 for the truck totaling $89.32 for both. I understand it is not Uhaul’s fault my vehicle will not start but due to the situation I was hoping Uhaul would not charge us as much. We have used Uhaul a lot in 2014 and are planning on making a move with Uhaul in May too. What I did not realize is I have road side assistance with my insurance which is paying to have my vehicle towed for free. Is there any way possible that Uhaul would refund us some of the money we had to pay for equipment we barely used? We are being hit with a huge financial strain to have our vehicle repaired due to it being an engine problem. Thanks for your time. Kevin & Melody Boyer 919-583-2491 maboyer68@outlook.com

Alexander P. on 2/27/2015
Rating: 5 out of 5 stars

Everything was top notch!

JACOBI H. on 2/21/2015
Rating: 5 out of 5 stars

Great fast service over all. An when I returned my truck was covered in ice, the nice man who checked me out came out an used de-icer so my car would be drivable. Thanks the small things really do matter

KELVIN G. on 2/20/2015
Rating: 4 out of 5 stars

I made my reservation over the phone. I was supposed to pick up the truck by noon at the East Ridge location. For some reason they sent me to the Broad street location and made my reservation for 11am. The manager of the Broad street store was very nice and helpful and tried to get me a truck at East Ridge but there were none available. That part was no big deal. My problem was with the truck. I have rented truck from Uhaul several times in the past. This time the truck was absolutely terrible!It would not go in a straight line. If i held the steering wheel straight it would wander to the left or right unpredictably. Needless to say, the 500 mile drive with the loaded truck was just short of a nightmare! I managed to get to my destination without incident but I felt like I had spent the day at the gym working out! So, the store was great but the truck was bad. For the money I paid for rental I felt like it should have been much, much better!

HERB P. on 2/13/2015
Rating: 5 out of 5 stars

Due to weather in the northeast hindering delivery of furnishings from closing of my in law's apartment, we had to reschedule our reservation numerous times over the past week. Uhaul, both via website and the personnel at this location were extremely helpful and accommodating through completion of the delivery and subsequent transfer of furnishings via the Uhaul rental truck to our home on a dead end street on Lookout Mountain, inaccessible to the 53 foot tractor trailer.

james t. on 2/13/2015
Rating: 4 out of 5 stars

the staff were friendly and efficient

CHRIS S. on 2/10/2015
Rating: 5 out of 5 stars

The employees were super friendly and helpful! They did everything necessary to help us out!

Richard O. on 2/10/2015
Rating: 3 out of 5 stars

The reps you have are very friendly... The time it takes to rent a vehicle or make a reservation in store is rather lengthy if u could some how manage this time it would be a fantastic way to go about renting a moving vehicle.

DAVID W. on 2/1/2015
Rating: 4 out of 5 stars

Wish there was a closer location

jenny p. on 2/1/2015
Rating: 5 out of 5 stars

Excellent customer service!! Thank you!!