I had a terrible rental experience with Uhaul. The reservation was not honored as scheduled. When I finally got a rental it was farther away and instead of .79 cents a mile they charged me .99 cents a mile. This reservation cost me a day and a half and there is no one to talk too about the issue. I was on hold 2 times and was disconnect after being transferred around the system both times. Uhaul is as bad as an insurance company when it comes to customers.
Stephen Bruner
Krishna Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Claxton, GA 30417
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Customer Reviews
- 3.0 Average Customer Rating
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Come down on pricng!
Danny ThompsonNobody was there to help us. The cashier had to call the owner at home. The truck inside was horrible. I had to sweep it and mop it before I used it. When I reserved it, it said 50, plus 1.99 or 2.99 a mile. I went 30 miles in this horrible but became I had no choice . Still can’t figure out how it came to damn near 200$. Will never use this place again
Dana YoumansI was made to wait. The person that helped me was on a phone call and even after he was told I was there and waiting, he didn't really treat me like I was valued or worthy of his time. Although the tank was over 3/4 full, the truck has difficulty down shifting on it's own and it made for a much scarier and stressful drive to Virginia
Heather PierceNo one was at store to go over truck with me. Everything was done over phone. Someone should be on site to go over rental truck details.
Lena Kennedy