Johnston Rentals (U-Haul Neighborhood Dealer)

Johnston Rentals (U-Haul Neighborhood Dealer)

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Address

8460 Young Rd
Chilliwack, BC V2P4P1

(604) 702-0390

Driving directions

Details

Standard Hours

  • Mon-Sun: 8 am - 6 pm

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Moving Truck Rental in Chilliwack, BC at Johnston Rentals

Moving to or from Chilliwack, BC, V2P4P1? Get FREE truck rental rate quotes at Johnston Rentals. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Chilliwack, BC will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at Johnston Rentals

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Chilliwack, BC.

Cargo vans and pickup truck rentals in Chilliwack, BC

U-Haul cargo van rentals and pickup trucks in Chilliwack, BC are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Chilliwack, BC, V2P4P1. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Chilliwack, BC, reserve a van for your moving needs from Johnston Rentals!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Terry B. on 5/23/2015
Rating: 1 out of 5 stars

Hirer someone who likes his job. The customer service at this location is horrible. The person that helped us never said hello, good morning, or even thank you. This person hates his job and makes sure the people coming into rent a U-Haul knows it. The location is dirty and dingy. The truck was clean but that would have to be the only positive thing I can say about this U-Haul location. What can you do to improve the next customers experience? Take away this locations contract. I have used U-Haul before but the customer service was so bad perhaps next time I will try another company.

BECKY V. on 5/20/2015
Rating: 2 out of 5 stars

The guy behind the desk was efficient but he did not speak to me, just barely grunted. Personality of a wet paper bag. No customer service. At least he wasn't rude or abusive like the Good Morning Carwash.

ANDREA H. on 5/20/2015
Rating: 2 out of 5 stars

The location had no customer service what so ever. The gentleman working seemed to be the most miserable person I have ever met. Truck was fine, clean and running order. The person I booked with at UHAUL was friendly and accommodating. But I will not go back to this location again.

ANDREA J W. on 5/18/2015
Rating: 2 out of 5 stars

I was quoted a rate of $73.00 for rental of the van but i was over 5 hours in the twenty four hour rate. I got charged $245.00 it was more almost three times the amount that i had anticipated. I could see maybe twice as much but..... for that amount i could have hired people to have helped me move.

CANDICE H. on 5/16/2015
Rating: 5 out of 5 stars

Everything was great. Clean trucks and great mileage.

JOSHUA W. on 5/15/2015
Rating: 1 out of 5 stars

The man who recieved our trailer was extremely rude, un personable, and generally un pleasant. The location was small, crowded and dirty. We were extremely un impressed and will not be using the same location.

amie d. on 5/14/2015
Rating: 3 out of 5 stars

The man we dealt with, (he might be the owner, I'm not sure) needs to cheer up a little.

VERNA B. on 5/13/2015
Rating: 3 out of 5 stars

My sister was unable to pick up Rental due to work schedule. She asked me to pick up Rental and to help her out. I agreed but the company insisted they wanted to see her credit card. So after work she drove in from Vancouver to drop her credit card for the Rental. Most places take Credit Cards online and via phone. Hers was not accepted. Johnson had to see it before was released. I showed the letter n card to him. Then proceeded to go do what needed to be done that day. Thank you for the Rental It got us to where we needed to go safely.

PETER K. on 5/12/2015
Rating: 2 out of 5 stars

The tires where in really bad shape and I was nervous the whole trip . The owner /mgr made me feel that every time I called him as was bothering him. Even in person he seemed pissed off to have to deal with customers. Not impressed, won't go back.

TAMMI W. on 5/10/2015
Rating: 1 out of 5 stars

we clearly pissed off the guy by showing up. no matter how pleasant we were or what questions we asked, he absolutely ignored us.....probably rudest person i have ever dealt with

kevin k. on 5/8/2015
Rating: 1 out of 5 stars

The sales person at the counter was terribly rude and unhelpful. I will never go there again

brenda s. on 5/4/2015
Rating: 2 out of 5 stars

when j reserved a truck I went by the specifications provided that to move a 2 bedroom apartment I would need the 14' truck. This was not the case and had to do 2 full trips.

JOEL B. on 5/4/2015
Rating: 3 out of 5 stars

Everything was "ok" but the guy behind the desk sure doesn't have great people skills. Seemed like even showing up to pick up the truck was a major annoyance for him, though to his credit, he was very efficient. Also - not sure this is a location-specific thing, but I reserved a 10ft truck online weeks earlier, but was called the day before pick-up to say they didn't have a 10ft option available at this location but I'd be upgraded to a 17ft for free (only needed the space of a 10ft though, so wasn't keen to spend hrs driving a bigger one with worse gas mileage unnecessarily). When I arrived however, it turned out there was a 10ft available, so I was appreciative for that; although, getting the truck I reserved weeks in advance should typically be a given I'd think...

VIVIAN N. on 5/2/2015
Rating: 4 out of 5 stars

No one was there and it was business hours. I left the key and the confirmation document in the drop box outside. I just returned the vehicle about an hour ago, today, May 2.

LOUISE H. on 4/30/2015
Rating: 4 out of 5 stars

Always happy with the services at this location and jim is friendly and helpful

Marty v. on 4/7/2015
Rating: 1 out of 5 stars

The location is VERY run down. The owner or employee was not a happy person in any way. It felt like he hated being there. The truck was good, the charges honest and accurate.

NOEL K. on 4/3/2015
Rating: 5 out of 5 stars

Better signage visibility

Sarah C. on 4/2/2015
Rating: 1 out of 5 stars

Offer customer service.

DARREN F. on 3/19/2015
Rating: 5 out of 5 stars

I was very satisfied with the customer service I recieved.

Angie M. on 3/13/2015
Rating: 3 out of 5 stars

I have used this outlet before - not the friendliest person but gets the job done I guess... ABS light came on just before I returned it - mentioned it to him. Premises were a lot cleaner than last time however it would be nice to have a "smiling" face to greet you..

Susan K. on 3/11/2015
Rating: 5 out of 5 stars

truck broke down at gas station as we were puttinggas into it. We couldn't get it started . UHaul person had to come andfix it.He was nice about it but we were delayed awhile.

PAUL J. on 2/26/2015
Rating: 2 out of 5 stars

Inside of building is very crowded/junky. A non professional image

Shayne M. on 2/7/2015
Rating: 5 out of 5 stars

I would recommend smoking and non-smoking vehicles because this one was smoking and while not overwhelming I would have been disappointed if I required it for a longer period of time.

ROBERT S. on 1/30/2015
Rating: 1 out of 5 stars

It was the worst customer service experience my wife and I have ever had. We both worked for car rental companies and know what to expect. We were waiting for the hidden camera crew to come out it was so bad. Generally it was bad all around but the main issues were when we 1st arrived and asked if we could take the 20 foot truck that was sitting out there he wouldn't let us because it wasn't what we booked even though we had hoped for it but website said it wasn't available. We even called the agent a few weeks before and she said if one is available we could have it. So to avoid an argument we took the 17 foot. My understanding it is the same price anyways. So then we asked what the "safe move" covered and he said "do I look like I work for uhaul". We responded well yes since we are standing in an uhaul office. He said call them if you want answers. My wife had to walk away at this point... Then I asked him when do we have to drop it off. He said he doesn't care, that's why we have a drop off box outside. Luckily we were done quick so I dropped it off within a few hours but I later found out that if we dropped it off overnight like he suggested we would have been subject to charges. When we did drop it off he did not say anything to us until he asked if we wanted to leave it on the card. That was the only thing he said the entire transaction. We have moved a lot and used uhaul almost every time. There is a reason why we always go with you guys but coming across someone like this really makes us want to explore other options. He gives you a really bad name and apparently he is known around Chilliwack for having this attitude. You might want to give him a little chat or two or send him on a customer service retreat.