U-Haul Moving & Storage at Gilbert Ave

U-Haul Moving & Storage at Gilbert Ave

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Address

2320 Gilbert Ave
Cincinnati, OH 45206

(513) 861-2800

(S Of Mcmillan St)
Driving directions

Details

Standard Hours

  • Mon-Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Cincinnati, OH at U-Haul Moving & Storage at Gilbert Ave

Moving to or from Cincinnati, OH, 45206? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Gilbert Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Cincinnati, OH will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Gilbert Ave

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Cincinnati, OH.

Cargo vans and pickup truck rentals in Cincinnati, OH

U-Haul cargo van rentals and pickup trucks in Cincinnati, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Cincinnati, OH, 45206. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Cincinnati, OH, reserve a van for your moving needs from U-Haul Moving & Storage at Gilbert Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

arnold n. on 7/4/2015
Rating: 4 out of 5 stars

You could improve ?the parking situation. ??the parking lot was way too crowded.

CARLO E. on 7/3/2015
Rating: 1 out of 5 stars

My truck was clean and ready about an hour after the specified pick up time, and everything else was good in the beginning. I completed my trip, then returned the truck a day early and used 196 miles less than the total amount I was allotted (958 miles). I spoke with a series of uhaul employees to understand why I was charged 958 miles for a trip that used 20% less. Not a single employee could answer my question without telling me the same two responses, 1) "everything is included" and 2) "that's just how our system works". I can no longer do business with a company that can't tell me why I was charged for 196 ADDITIONAL miles. I need another truck soon, to move my personal items out of storage, however I know who I will not be using and I will inform many others to beware of a company who cannot tell its customer why they were charged additional charges, that's Uhaul.

catherine c. on 7/2/2015
Rating: 5 out of 5 stars

Nothing...you all were great.

CAITLIN H. on 7/2/2015
Rating: 5 out of 5 stars

this will be the last time I rent from uhaul this location was great but the customer service phone # was very rude and we were sent to two different locations to get a truck being told that they would neither one did but they had a van which was same price but made us have to make double the trips. when I called customer service to talk to someone they were the lady was so rude.

TYCARRA L. on 7/1/2015
Rating: 2 out of 5 stars

They "lost" my keys, called me a day after I turned it in an asked did I return the truck. When I got up there the truck was there in the same spot I left it, but they misplaced the keys.

DARRYL B. on 6/30/2015
Rating: 3 out of 5 stars

The truck I rented had a huge dent on the driver side door and back left wheel. I felt the truck wasn't appropriate for customer use. The manager appeared to be a little impatient, talked to several customers on the phone while attending to my request. The manager told one customer they had been booked all week- no trucks available. I booked my truck just two days in advance and if all trucks were booked, they should get more trucks to meet consumer demand.

angela p. on 6/30/2015
Rating: 5 out of 5 stars

Service is always EXCELLENT!

ADAM R. on 6/30/2015
Rating: 3 out of 5 stars

There was limited signage to explain where to park when returning the truck.

Thomas C. on 6/29/2015
Rating: 4 out of 5 stars

Trailer had normal wear and tear but it worked and was in good mechanical condition. The counter staff was friendly and helpful. The only thing I didn't like were the racks in front of the counter. Just made it a bit claustrophbic. But that is just a minor thing and would not stop me from going back here in the future.

Angel Z. on 6/29/2015
Rating: 4 out of 5 stars

Maybe a few more associates available for check-in and check-out, especially on busy days like Saturday and Sundays.

MATT J. on 6/29/2015
Rating: 4 out of 5 stars

We were in a bad situation with weather and workers loading the truck, so we had to call and let this location know that we were going to return the truck several hours later. I called the manager (I believe his name is Randy), and he was completely understanding and worked with us on this issue. The customer service experience in this location was great, and we really appreciate it!

KASHIF S. on 6/29/2015
Rating: 1 out of 5 stars

your survey is asking leading questions that are just about the location and NOT about the experience. My experience was terrible. I had a rental for 6/27 for 11am. I changed that to Sunday, 6/28 same time. I arrive to location to find out I have a 2pm rental. I was beyond upset and the rep just told me "that happens when you go through the call center". No one tried to help solve the problem, but to just deal with it. The facility is not that efficient and could use a lot of operational and supply chain help.

Richard H. on 6/28/2015
Rating: 1 out of 5 stars

It is unclear to me why twice the cost of my rental was taken out of my account immediately, but my refund was also not immediate. 24 hours later and I do not even see it as a pending transaction. That's some bullshit right there.

RICHARD M. on 6/28/2015
Rating: 4 out of 5 stars

Very helpful. Equipment ready as promised.

David K. on 6/27/2015
Rating: 4 out of 5 stars

Just possibly have an express drop off for people would be nice. More than likely it would bring more customers with better experiences as well. The generations of today are a now now generation. We like a quick process no lines of so very short ones. But overall things were great cool selling for me. I made me reservation online so really I have my name slid my card and had my uhal ready. I really liked that.

THOMAS K. on 6/26/2015
Rating: 4 out of 5 stars

The trailer I rented was filthy. The representative was excellent and very knowledgeable.

norman w. on 6/25/2015
Rating: 5 out of 5 stars

not one thing

Michael I. on 6/23/2015
Rating: 2 out of 5 stars

Turn signals, A/C and speedometer all went out shortly after hooking up the trailer lights to my receiver. Have a feeling the wiring on the trailer had been compromised as the attendant that hooked it up for me said "this trailer is ancient, the oldest one we have on the lot by far."

JOHN M. on 6/20/2015
Rating: 5 out of 5 stars

Person who took care of us was excellent. Will highly recommend.

ANNE S. on 6/20/2015
Rating: 4 out of 5 stars

No smoking in vehicles

MICHELE L. on 6/19/2015
Rating: 4 out of 5 stars

I was in and out of the Gilbert Ave facility several times on a Thursday in June and interacted with 3 different staff members over the course of the day, all of whom were professional, polite and competent. My experience was very smooth and I would recommend this facility. It's not in the best part of town but at no time did I feel unsafe. I would rate the staff as 5 stars and the facility itself as 4 stars due the fact that it's a bit cramped when loading/unloading for access to the storage units, and the elevator to the storage units on the lower floor is ancient and requires a fair amount of physical strength to operate. All in all, a great experience and thank you for your great service !

CARRIE J. on 6/18/2015
Rating: 2 out of 5 stars

The individual processing my application was exhausted from staying up all night in a recording studio. Therefore, he took an hour to do a ten minute job. My name was misspelled, phone number, e-mail entered incorrectly, in addition to a plethora of other typos. My visa would not go through 5 times all because the employee failed to have his drawer open. I almost missed my appointment 3 hours away because of the horrible service. Three other people arrived after me and left before me. I will always process myself online, no matter what from here on out.

JAMIE J. on 6/17/2015
Rating: 3 out of 5 stars

This was the first time I have ever had a bad experience with Uhaul. The truck was in horrible condition and would not start at times. I was on hold with roadside assistance for over an hour. The truck did not seem safe to drive back to the original location, Uhaul called several day's later looking for the truck in which was already dropped off at a closer location at the scheduled time. Overall, the experience I had with Uhaul was like no other. I always use the company and was shocked at all the things that went wrong.

Daneil M. on 6/17/2015
Rating: 5 out of 5 stars

the person who checked the equipment in was friendly and courteous, the check in process was a breeze.

Donna B. on 6/17/2015
Rating: 4 out of 5 stars

Everything was just as I hoped. Quick and efficient. The truck was in good condition and being able to order on-line and pre-check in was a real plus.