This entire survey is asking about the location. How about you ask questions like.
When you leave more fuel in the truck than when you got it and we still charge you $10 for going 10 more miles than anticipated, how do you like being screwed like that? Even though there was an extra $20 worth of gas in the truck. How does that feel?
What possibly could you need a survey for the storage company where your customers picked up a truck from?