U-Haul Moving & Storage at Mayfield Rd

U-Haul Moving & Storage at Mayfield Rd

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Address

3211 Mayfield Rd
Cleveland Heights, OH 44118

(216) 397-8737

(Btwn Lee & Taylor)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Cleveland Heights, OH at U-Haul Moving & Storage at Mayfield Rd

Moving to or from Cleveland Heights, OH, 44118? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Mayfield Rd. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Cleveland Heights, OH will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Mayfield Rd

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Cleveland Heights, OH.

Cargo vans and pickup truck rentals in Cleveland Heights, OH

U-Haul cargo van rentals and pickup trucks in Cleveland Heights, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Cleveland Heights, OH, 44118. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Cleveland Heights, OH, reserve a van for your moving needs from U-Haul Moving & Storage at Mayfield Rd!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

JUDITH M. on 7/1/2015
Rating: 3 out of 5 stars

When I arrived to the location, it was a MESS. There was no place to park my car except blocking another persons' car. They did not have enough employees working to handle the number of people to drop off their trucks and/or pick up their truck.

KATHERINE W. on 7/1/2015
Rating: 3 out of 5 stars

reconsider the charges for mileage - in the city milelage should hold steady after 50 miles. You are already getting paid for the rental of the truck and in most cases the insurance. Also limiting the time a person has to move by is somewhat unfair as you are charging by mileage anyway.

JACOB H. on 6/30/2015
Rating: 2 out of 5 stars

More staff

Don C. on 6/30/2015
Rating: 3 out of 5 stars

I have previously had good interaction with the team. A woman I asked for direction on where to park the truck was extremely rude and refused to answer my question. Another man came up and was very quick and helpful

CHARLES D. on 6/30/2015
Rating: 4 out of 5 stars

We reserved the truck one week in advance. When I picked up the truck, I was told I could only have it for that day. The counter person stated they had a reservation for the next day. When I made the reservation I made it clear I was moving a daughter to Ann Arbor and would return the truck late the next day. I received numerous phone calls demanding the truck be returned immediately. I was not penalized but I was very unhappy.

RICHARD W. on 6/30/2015
Rating: 3 out of 5 stars

I called 3-4 times and could not get anyone on the line. I had to drive to the facility to speak with a representative. Helpful staff once I was able to talk with someone.

RICHARD G. on 6/30/2015
Rating: 5 out of 5 stars

This center was swamped with vehicles after an extremely busy weekend. The staff did everything possible to process the vehicles as quickly as possible. Excellent staff. Very helpful and professional.

ROBERT R. on 6/30/2015
Rating: 1 out of 5 stars

Service personnel were friendly and nice, but service speed was atrocious. I had an 11:15 pickup and didn't get to leave until 12:00 with it! No walk-around damage check with a Uhaul employee as has always been done every other time. Overall since I have rented from this location before and have never been happy with service, I would have rented from another location already but this was so central to everywhere I needed to go. This experience just convinced me I should have done it anyway and just driven further. Have no plans to go back there again and will be telling friends about the experience.

Farhan S. on 6/29/2015
Rating: 4 out of 5 stars

Associates expected the customer to check for damages on the moving van. If the customer doesn't know what to look, things can be missed and then they'd be held responsible. In addition, the gas reading was off - the print out showed more gas in the tank than in the actual tank. This issue was taken care of immediately, however.

ANDREW S. on 6/29/2015
Rating: 5 out of 5 stars

This location is very cramped, and difficult to maneuver, especially with large vehicles. The staff was very very good, especially one young man named Lamar. Lamar was very helpful and professional, helping me unhook the auto transport one day, and checking the truck back in the next day.

SHEENA L. on 6/29/2015
Rating: 4 out of 5 stars

Cramped area- had to wait on the road with foyr waya on to pull in the trailer as there was no room. Aside from that, the service was great and friendly!

chris j. on 6/29/2015
Rating: 5 out of 5 stars

The experience was fantastic from the initial phone call to reserve the truck to the efficient check in once at the Mayfield location. I could tell that this was an unusually busy day, but all the employees were extremely professional and helpful. Uniquia Humphries at the front desk and Alfred Thurman in the yard were fantastic with their customer service. Overall experience was an A+

ADRIAN B. on 6/29/2015
Rating: 3 out of 5 stars

There was a long line with a 45 min wait. There was four employees working but it was clearly not enough

Henry S. on 6/28/2015
Rating: 3 out of 5 stars

Gas gauge was broken in my truck so it was difficult to return it with same level of gas. Also having more than one person helping customers around 6pm would be helpful.

KYLE C. on 6/27/2015
Rating: 5 out of 5 stars

Excellent service

JIAN L. on 6/27/2015
Rating: 5 out of 5 stars

Great SERVICE!! Every staff did their best to help our moving as easy as we wish for.

RUSS H. on 6/23/2015
Rating: 2 out of 5 stars

If I order a truck, I assume I pick it up when the store opens, not 1PM, especially if I have a team of guys waiting. Also, online said I get 40 miles, but the store said 30 miles. WTF. Also the girl at the store was unsure where I should drop the truck off, so I should call a number. When I call said number, no one answers. This is the last time I am using U-Haul.

JOSEPH K. on 6/22/2015
Rating: 5 out of 5 stars

office was busy but the staff was working expeditiously to handle clients.

MICHAEL S. on 6/22/2015
Rating: 1 out of 5 stars

Seemed unwilling to help. When asked to choose a drop-off location, I chose the closest to my new home. As the representative was selecting that location I asked if the selected location had 24 hour drop off. Instead of checking, she told my I would have to call myself and find out. When trying to move, the last thing I wanted to worry about was calling a number to find out if they offered 24 hour drop off. I felt she should have helped me figure it out in the store, and select another drop off location that did have 24 hour drop off. This location also gave me a truck with only 1/16 of a tank of gasoline. They gave me a "fuel credit" (roughly $22.50) off my rental and asked me to return the truck with at least 1/4 tank. I put $35 in the truck immediately, which only got me 1/4 of a tank. Big discrepancy in what I was "credited" and what it cost me to get to my minimum return fuel level. Very frustrating start to a long day. Would never use this location again or recommend to anyone else who may be moving into or out of the area.

Steven R. on 6/20/2015
Rating: 5 out of 5 stars

I had a new clean cargo van and pick up and drop off went quickly and very painlessly, a great experience.

Daniel W. on 6/19/2015
Rating: 4 out of 5 stars

Lack of enthusiasm in the staff, no one smiled for the 20mins I was in store. Check out was quick, so was the return

Chaconna J. on 6/18/2015
Rating: 5 out of 5 stars

I can always count on this location to have a wide range and quantity of vehicles. This is great because on any given day what you want is available. They are always professional and efficient.

MO H. on 6/17/2015
Rating: 5 out of 5 stars

Great service!

Thomas H. on 6/17/2015
Rating: 4 out of 5 stars

Almost no room to return truck when I brought it back after 7 pm. You should make sure that returns after hours go to very rear end of back parking lot. Thanks.

CAROLYN H. on 6/14/2015
Rating: 3 out of 5 stars

There are many details to leading a truck. These details are often presented by the staff in a fast pace. The representative would not allow me to change my mileage prediction . She told me the only moments later that it was too late I had already signed the contract and I felt as though it was one of those I just got taken because I felt rushed. Just don't like the , " oh well" attitude of your representative.