U-Haul Moving & Storage of Crystal Lake

U-Haul Moving & Storage of Crystal Lake

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Address

4504 Northwest Hwy
Crystal Lake, IL 60014

(815) 477-1673

(Northeast corner of Rt 14 & Rt 31)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Crystal Lake, IL at U-Haul Moving & Storage of Crystal Lake

Moving to or from Crystal Lake, IL, 60014? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Crystal Lake. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Crystal Lake, IL will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Crystal Lake

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Crystal Lake, IL.

Cargo vans and pickup truck rentals in Crystal Lake, IL

U-Haul cargo van rentals and pickup trucks in Crystal Lake, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Crystal Lake, IL, 60014. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Crystal Lake, IL, reserve a van for your moving needs from U-Haul Moving & Storage of Crystal Lake!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

lori t. on 7/28/2014
Rating: 1 out of 5 stars

the two men who hooked me up were both insistent that they would put the chains in, even though they couldn't do it. (it started with one man for a while, he called for help) Then they said the chains wouldn't go and were going to just hook them on the truck,(which would have fallen off at the first bump). I kept asking them to let me do it , (I knew that they would go in easily because I tow a trailer all the time) but they wouldn't let me, even though they couldn't do it. When I said I was not comfortable with the chains barely hooked on they way they were leaving it, one said, (in a snotty voice) "well then you can't rent the trailer". I followed him back to the desk (for the third time!) after being here for 40 minutes to cancel the rental and now I was mad. He said that the problem was the hitch. When I said that the loops for the chain were not on my hitch, that they were on the truck and that the chains would work he snottily said "come on, we will try it again." He still couldn't get it and I begged him to let me do it. He let me with an attitude that I was being bossy. The chains went right in, you just had to turn them. I could hardly believe that TWO men who have this job couldn't figure this out, and would rather send me away then let me try it. I was stunned that he didn't even say anything to me like "sorry about that" or anything at all. Just "OK, you are all set to go. Then the bald tire blew out on my on the way home. It exploded all over the road! I had to sit there for 2 1/2 hours, which put me home after 10pm, and having to have the trailer empty and returned by 7 am. Next time I will try to avoid this particular store because the staff was very rude.

CHANDLER B. on 7/28/2014
Rating: 3 out of 5 stars

Location was convenient. Utilized 24 hour drop off to return vehicle after hours. Lot was easy to navigate and had plenty of room for parking the truck.

James W. on 7/28/2014
Rating: 5 out of 5 stars

Nothing; great experience. Fast in and fast out. thanks,

Tim B. on 7/28/2014
Rating: 4 out of 5 stars

While the counter staff was very friendly and helpful, it still took a little too long to secure the vehicle. I would look at ways of improving the speed of service.

daniel b. on 7/27/2014
Rating: 5 out of 5 stars

Nice truck and friendly service!

Ken R. on 7/27/2014
Rating: 5 out of 5 stars

Trailer was beat up, old, and noisy. It should be replaced.

bob b. on 7/27/2014
Rating: 5 out of 5 stars

very efficiently run location .. thank you

Beverly M. on 7/27/2014
Rating: 5 out of 5 stars

Everything was very timely I was in and out. Thank you As always Beverly M

MARILYN B. on 7/27/2014
Rating: 3 out of 5 stars

find a way to control the bouncing on the utility trailer. Very annoying when empty! And noisy.

JOHN S. on 7/24/2014
Rating: 5 out of 5 stars

A great place and very friendly staff.

Frank T. on 7/23/2014
Rating: 5 out of 5 stars

Jim was exceptional

Lisa C. on 7/23/2014
Rating: 3 out of 5 stars

Van smelled terribly. Also, I only drove twenty miles or less but had to go through a ten minute process of checking the mechanics of the truck with your worker. - dumb. If the lights stop working that isn't the customer's fault or problem. Do this yourselves. Just check for damage , garbage and fuel level and let me leave.

Welsley S. on 7/21/2014
Rating: 1 out of 5 stars

The reason for poor rating is the disgusting condition of bathroom. There was feces smeared on the toilet and walls.

MARYANNE P. on 7/21/2014
Rating: 5 out of 5 stars

Overall, I was extremely happy with my rental. The truck was brand new, very easy to drive and very easy to load. 14' was advertised as holding 3 rooms of furniture. That is not a correct estimate. It really holds more like two and odds-n-ends. We made it work. The drop off couldn't have been easier. I will continue to keep U-haul as my no. 1 rental co. This is not the first time I rented from U-Haul. Thank you!

NICHOLAS P. on 7/21/2014
Rating: 5 out of 5 stars

This comment is for UHaul Companies, not location. UHaul had three different people giving me information about the truck I was supposed to rent. I had a location picked as preference and then couldn't get it, but then got an email saying I did from a Jocelyn and then a Xavier called and said I didn't have one. When I went back to call after I retrieved the email I was on hold for 20 minutes. The day I was planning all of this, I was on hold for an hour and a half at one point. Absolute horrible customer service from the UHaul company and I will not be using your services again. The location did an excellent job of having what I needed and helping me, but not enough to redeem the experience.

JAMES G. on 7/20/2014
Rating: 5 out of 5 stars

Everything was great. Thank you.

sandy r. on 7/20/2014
Rating: 5 out of 5 stars

thank you for a pleasant experience

SI V. on 7/17/2014
Rating: 5 out of 5 stars

None excellent staff that made a difficult situation to a smooth transition even though the truck was difficult starting and appeared to have a bad transmission will still return when I move again

Antonio A. on 7/17/2014
Rating: 3 out of 5 stars

I rented a cargo trailer for one day but i couldn't make it back on time to return it, so i called to extend it for one more day , i didnt like the fact that 4 hours before my due time they were calling me to find out when and what time i was planning to return their equipment!!!!

william s. on 7/16/2014
Rating: 5 out of 5 stars

Excellent service as always at this location.

SCOTT W. on 7/15/2014
Rating: 1 out of 5 stars

I've had three times in a row where I have personally went into this location and reserved trailers and they have screwed up the reservation times and or days I wanted to rent them. This time they also screwed up my refund and credited back my card which has no funds available and gave me it back in cash also because that's what should have happened. Seeing hows I put a cash deposit down upon pick up. When I explained all of my issues with the manager John there,all he could say is"well its a free enterprise,sorry your unhappy"!!!!! Really!!!! I will NEVER USE this location ever again. Fyi,I'm a long time customer of U haul. I've rented alot of trucks and trailers over the years. Now you've lost a good customer!!!;

Raymond b. on 7/15/2014
Rating: 5 out of 5 stars

Friendly courteous staff, outgoing and very helpful, great people to work with.

Ken S. on 7/14/2014
Rating: 4 out of 5 stars

Lower mileage costs or specials

david l. on 7/14/2014
Rating: 5 out of 5 stars

everyone there was very helpful in getting me on my way

heather a. on 7/14/2014
Rating: 3 out of 5 stars

Nothing