U-Haul Moving & Storage of Crystal Lake

U-Haul Moving & Storage of Crystal Lake

Share |

Address

4504 Northwest Hwy
Crystal Lake, IL 60014

(815) 477-1673

(Northeast corner of Rt 14 & Rt 31)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Crystal Lake, IL at U-Haul Moving & Storage of Crystal Lake

Moving to or from Crystal Lake, IL, 60014? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Crystal Lake. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Crystal Lake, IL will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Crystal Lake

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Crystal Lake, IL.

Cargo vans and pickup truck rentals in Crystal Lake, IL

U-Haul cargo van rentals and pickup trucks in Crystal Lake, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Crystal Lake, IL, 60014. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Crystal Lake, IL, reserve a van for your moving needs from U-Haul Moving & Storage of Crystal Lake!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Frank T. on 7/23/2014
Rating: 5 out of 5 stars

Jim was exceptional

Lisa C. on 7/23/2014
Rating: 3 out of 5 stars

Van smelled terribly. Also, I only drove twenty miles or less but had to go through a ten minute process of checking the mechanics of the truck with your worker. - dumb. If the lights stop working that isn't the customer's fault or problem. Do this yourselves. Just check for damage , garbage and fuel level and let me leave.

Welsley S. on 7/21/2014
Rating: 1 out of 5 stars

The reason for poor rating is the disgusting condition of bathroom. There was feces smeared on the toilet and walls.

MARYANNE P. on 7/21/2014
Rating: 5 out of 5 stars

Overall, I was extremely happy with my rental. The truck was brand new, very easy to drive and very easy to load. 14' was advertised as holding 3 rooms of furniture. That is not a correct estimate. It really holds more like two and odds-n-ends. We made it work. The drop off couldn't have been easier. I will continue to keep U-haul as my no. 1 rental co. This is not the first time I rented from U-Haul. Thank you!

NICHOLAS P. on 7/21/2014
Rating: 5 out of 5 stars

This comment is for UHaul Companies, not location. UHaul had three different people giving me information about the truck I was supposed to rent. I had a location picked as preference and then couldn't get it, but then got an email saying I did from a Jocelyn and then a Xavier called and said I didn't have one. When I went back to call after I retrieved the email I was on hold for 20 minutes. The day I was planning all of this, I was on hold for an hour and a half at one point. Absolute horrible customer service from the UHaul company and I will not be using your services again. The location did an excellent job of having what I needed and helping me, but not enough to redeem the experience.

JAMES G. on 7/20/2014
Rating: 5 out of 5 stars

Everything was great. Thank you.

sandy r. on 7/20/2014
Rating: 5 out of 5 stars

thank you for a pleasant experience

SI V. on 7/17/2014
Rating: 5 out of 5 stars

None excellent staff that made a difficult situation to a smooth transition even though the truck was difficult starting and appeared to have a bad transmission will still return when I move again

Antonio A. on 7/17/2014
Rating: 3 out of 5 stars

I rented a cargo trailer for one day but i couldn't make it back on time to return it, so i called to extend it for one more day , i didnt like the fact that 4 hours before my due time they were calling me to find out when and what time i was planning to return their equipment!!!!

william s. on 7/16/2014
Rating: 5 out of 5 stars

Excellent service as always at this location.

SCOTT W. on 7/15/2014
Rating: 1 out of 5 stars

I've had three times in a row where I have personally went into this location and reserved trailers and they have screwed up the reservation times and or days I wanted to rent them. This time they also screwed up my refund and credited back my card which has no funds available and gave me it back in cash also because that's what should have happened. Seeing hows I put a cash deposit down upon pick up. When I explained all of my issues with the manager John there,all he could say is"well its a free enterprise,sorry your unhappy"!!!!! Really!!!! I will NEVER USE this location ever again. Fyi,I'm a long time customer of U haul. I've rented alot of trucks and trailers over the years. Now you've lost a good customer!!!;

Raymond b. on 7/15/2014
Rating: 5 out of 5 stars

Friendly courteous staff, outgoing and very helpful, great people to work with.

Ken S. on 7/14/2014
Rating: 4 out of 5 stars

Lower mileage costs or specials

david l. on 7/14/2014
Rating: 5 out of 5 stars

everyone there was very helpful in getting me on my way

heather a. on 7/14/2014
Rating: 3 out of 5 stars

Nothing

HANNS V. on 7/14/2014
Rating: 4 out of 5 stars

I reserved a 26' foot truck, but only a 20' truck was available. I ended up having to make two trips. I specifically chose this location because they have a large fleet of trucks and I wanted to avoid such a ridiculous problem. It was a very disappointing and frustrating issue on an already stressful day.

Thomas E. on 7/14/2014
Rating: 5 out of 5 stars

no issue encountered

VIKI V. on 7/13/2014
Rating: 5 out of 5 stars

I have to say this location has been excellent! I have been packing for a few months and have used this store as my supply store, I have always had very knowledgable people, extremely polite and even very gracious to ask if I needed help to my car more than once without asking! I ran into a difficult situation in my 11 hour of moving with POD, when I went to this location, all the people that helped me at this location to figure out the best solution that could work for me, were beyond excellent. They all knew what they were doing,understood and clarified what was wanted and what could be done. Everyone at this location made a stressful situation just roll into the best possible end results!

inagene w. on 7/13/2014
Rating: 4 out of 5 stars

Woodstock would have been a closer location

DAVID A. on 7/13/2014
Rating: 5 out of 5 stars

The issue I had was the truck was pretty sluggish, and seemed like it had problems shifting into gears. I know the truck had just under 170k miles, but I will have to say, this is the first truck I have rented that I noticed this issue.

PAM S. on 7/12/2014
Rating: 5 out of 5 stars

the gentlemen Jeff was very friendley and helpful.

TEAGEN A. on 7/12/2014
Rating: 5 out of 5 stars

The hitch wasn't tightened all the way when it was put on so we had to pull over after leaving.

KATHY V. on 7/12/2014
Rating: 3 out of 5 stars

Lines were long; we took the trailer back in better shape than we took it and no one even looked inside...

VICTORIA L. on 7/11/2014
Rating: 3 out of 5 stars

The guy at the drop off was unable to complete my return and it was charging me for an extra day! Then the manager was being a jerk about the whole 3 miles I went over !!! After all the trouble I had with this company it should not have been an issue!!!!

TARAINA T. on 7/11/2014
Rating: 2 out of 5 stars

when we arrived to the location the gentlemen that checked in our truck was friendly, and thorough. When we went into the store, however, there was a different experience. There was another customer that was looking to rent a storage unit and she was inquiring about what the insurance covers. There were two employees that could not explain what your insurance covers, and the general managernever once interjected.challenges that I was having with the track, and the quantity of gas that would bring through in order to address the nation from our originating location. It was then that he informed me that there was nothing that they could do at that location, but that he put 8 notifications through to the general manager of the Troy Michigan location, and there area manager. He stated that I would get a call from one of those two people, & I have not received a call from either. I also suggested that the truck be serviced to ensure that another customer did not experience that idling that we experienced. If their move was local, however, the idling would not be an issue. The idling in the range of 4 rpms did not happen until approximately an hour and a half into our six hour drive. I thought it was great that the truck would give you an idea of what speed limit to stay within to burn less gas, with the grass quote of sorts and quotes that is present on the dash. It is that that I noticed that idling. I would be driving a consistent speed and the RPM's would be between two and 3. Then in the next moment the RPMs would be at 4 or above. It would stay that way though I would literally remove my foot from the gas pedal, and watch the miles per hour go down.