Easy in and out
CHUKWUEMEKA A
Dream Auto 108th
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Omaha, NE 68164
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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This was one of the worse experiences I have had in a long time. I reserved a truck to move a large piece of furniture. My reservation was for 4 p.m. I arrived at about 3:55 and the place was deserted. The door was locked, no lights were on and there was no one there. Three guys finally arrived at about 4:15. All of them barely spoke English. I left at approximately 4:45 with the truck and returned the truck at 6:30. When I arrived to drop the truck off, the door was again locked. Someone was outside working on a car and I asked if I needed to sign anything or just drop the keys in the box. His reply was "I don't know". The entire time, I never signed any piece of paper or signed anything electronically. I then get an email where somone has forged my signature after the fact. In addition, when I get my bill I see where they have surcharged me $21.38 for five gallons of gas. I drove a GRAND TOTAL of 14 miles. There is no way in the world that I used five gallons of gas. I want the $21.38 refunded. This is an absolutely HORRIBLE location and I would not think it is representative of what U-Haul wants their customers experiencing. I need someone to call me.
Russell BI chose this location because of the hours, instead when I got there they closed! Yes although hours of operation very clear on the door and I took pictures. So then I had to do all the pictures and then I had to leave a hand truck in an open truck. Unbelievable I had to do that when this is not what I signed up for. All these years of renting U-Haul has me reconsidering because of Dream Auto. Unreal!
JERRELL MEverything about my experience was bad.
Jeffrey TEverything was great. The best U-Haul experience I have ever had, and I have been a many time customer. Two moves for me, once for each of my 5 kids, twice for two of them! Plus a small trailer for my journey home from the military.
Dennnis M