U-Haul Moving & Storage at Covington Hwy

U-Haul Moving & Storage at Covington Hwy

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Address

4360 Covington Hwy
Decatur, GA 30032

(404) 284-0918

(1/4 Mi Outside I-285)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Decatur, GA at U-Haul Moving & Storage at Covington Hwy

Moving to or from Decatur, GA, 30032? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Covington Hwy. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Decatur, GA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Covington Hwy

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Decatur, GA.

Cargo vans and pickup truck rentals in Decatur, GA

U-Haul cargo van rentals and pickup trucks in Decatur, GA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Decatur, GA, 30032. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Decatur, GA, reserve a van for your moving needs from U-Haul Moving & Storage at Covington Hwy!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

John D. on 9/23/2014
Rating: 3 out of 5 stars

Truck was in bad need of repair. Ride was rough as though the wheels were about to come off or go flat.

JORDAN W. on 9/22/2014
Rating: 1 out of 5 stars

Did not remember to give me dolly I reserved and I was charged for dolly, also I originally registered at the memorial location. Systems were down and did not reimburse me for the extra miles I had to drive to get to next location.

Demetria S. on 9/21/2014
Rating: 2 out of 5 stars

This store was understaffed for a Saturday morning 9/20 . I made a reservation online and still had to wait in line for 30+ mins when I got there to pick the truck up. Then when I returned the truck I waited in line another 15+mins until I finally just decided to leave the keys in the truck and go about my day. The first thing is to have more staff available on weekends to serve customers because that's when a majority of people move. The next suggestion is to have a line for people that have reserved online and another for people that had not. It would cut down on the amount of time people have to wait for service. Obviously if I reserve online I'm trying to get in and out quickly.

NANETTE B. on 9/21/2014
Rating: 1 out of 5 stars

Personnel did not explain return procedures. People do not move every weekend. I went inside to return the truck and the lady asked why we didn't talk to the person outside to return with a rude look on her face that said to me that we should have known better. And to make it worse no one was outside to process the return. Everyone returning trucks during that time were complaining about the same issue. Unacceptable!

Brittne B. on 9/21/2014
Rating: 2 out of 5 stars

Shorten the initial wait time especially when a person Pre reserve a truck online

Clarissa S. on 9/16/2014
Rating: 1 out of 5 stars

rude manager staff did not go over rental and show you the vehicle told there would be moving straps and there was not any upon arrive to house. Called back and manager was rude and basically told me that he handles everything and I could go to corporate but it will just come back to him. Needs to be retrained on CS skills and manager skills.

Dorothy C. on 9/15/2014
Rating: 5 out of 5 stars

The service was great. I encountered ants inside the truck and the service people was great correcting the problem. I will use their service again.

FRANCES W. on 9/14/2014
Rating: 4 out of 5 stars

The manager was sitting in the counter area carrying out what I presumed was important paper and online work, but his banter with the employees as he sat there detracted from the overall experience. Surely, there is a back office in which to conduct that aspect of business. If there is a problem with staff such that they require that type of monitoring then they should be replaced. That having been said, I have been a loyal U-Haul user for decades -- for moving and storage-- and most of your sites continue to be tops in my book.

DANA L. on 9/13/2014
Rating: 2 out of 5 stars

staff kept giving us conflicting instructions They were moving slowly Were not pleasant

CEASAR G. on 9/13/2014
Rating: 4 out of 5 stars

Great customer service.

THERESA L S. on 9/9/2014
Rating: 4 out of 5 stars

Decrease the customer wait time

Michael R. on 9/9/2014
Rating: 2 out of 5 stars

I am torn about my experience. The wait to be seen takes too long. The manager appears to be trying to help several clients at one time making it difficult to get any one person moving quickly. Time is money and it's wasted at this location.

JACQUELINE M. on 9/8/2014
Rating: 2 out of 5 stars

I was given a truck that had Known mechanical problems. I couldnt finish my move. I had to use personal vehicles to finish. When i spoke with somecone they had an attitude. Very poor customer service.

Matthew D. on 9/7/2014
Rating: 1 out of 5 stars

Person checking me out messed up multiple time while charging card then proceeded t l answer his phone right in front of me

Tamikia H. on 9/5/2014
Rating: 5 out of 5 stars

Nothing. The employees did an excellent job, they were friendly and helpful. And everything was taken care of in a timely fashion.

LUDENIA T. on 9/4/2014
Rating: 1 out of 5 stars

on the last weekend of the month, a holiday weekend only 1 person was working the counter for picking up truck. It took over 1 1/2 hours to get the truck and the manager had a terrible attitude. I will never rent from this location again

MELBA B. on 9/4/2014
Rating: 2 out of 5 stars

It cost my family over $3,000 to relocate and by the time we arrived here in Georgia, we were exhausted and broke! We didn't have enough money to fill the truck back up to half-full. We still were penalized for that and then our paper work was all screwed up after several times of contacting them with the right drop-off location.

Georgett W. on 9/4/2014
Rating: 3 out of 5 stars

have better customer service

TERESA W. on 9/3/2014
Rating: 3 out of 5 stars

The staff is friendly and picking up the vehicle was a breeze, but the return of the vehicle took waaayyy too long! It was total chaos with people picking up and returning vehicles. We were there almost 2 hours just to return the vehicle. It was TERRIBLE! When it's that busy, there should be a team of 2 handling returns. A designated person that handles returning trucks only inside and a designated person handling checking the vehicles over outside. That would mean those persons picking up will get their trucks quicker.

ARLENE H. on 9/3/2014
Rating: 5 out of 5 stars

I really enjoyed working with this location. My daughter rented the storage for me so it would be available when I got here. Avis was more than courteous and did a wonderful job helping my daughter. After I got here, I realized I needed more room, so Josiah was very professional and helpful helping me to rent another unit. And when I turned the truck in, it was Avis who checked me out. I strongly would advise you to use this location as they give very good service. 5 Stars

NADEGE D. on 9/3/2014
Rating: 2 out of 5 stars

I rented a truck and was unable to complete my move because the truck broke down. I contacted the location for service and was asked to go online and request roadside assistance via my smartphone which I did. I continued calling the store to speak to a manager but was never transferred. I was down for several hours, lost time to return to work and my brother lost clients as he is a personal trainer. Upon returning the truck, the manager offered an apology and $20 off the bill. I am pissed because if I had caused U-Haul the issue I would be charged the late fee for returning the truck however they feel that my time is NOT valuable as their time which is unacceptable. This is the 2nd time I rented from this location and the first time the truck did not break down however it was filthy and had an issue steering so I thought this was a flux now I see it is the norm for that location and U-Haul in general

ERNESTINE G. on 9/1/2014
Rating: 1 out of 5 stars

We had an apptm at 8:30 and we waited.for 1&1/2 hr. To get the truck. I had called the day before, had to wait as well when taking the truck back. Need to be better about picking up trucks not have to wait so long.

AMOY W. on 9/1/2014
Rating: 2 out of 5 stars

To long of a wait ... Needs more workers!!

PAULA T. on 8/31/2014
Rating: 3 out of 5 stars

Checking in took longer than expected. I believe the person was new.

SHERRY F. on 8/31/2014
Rating: 2 out of 5 stars

Danny was the sales person that assist me. I had issues with my equipment and he offered a gift card but that's unacceptable especially since I paid someone to finish moving me.