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U-Haul of Urbandale

U-Haul of Urbandale

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Address

6310 Douglas Ave
Des Moines, IA 50322

(515) 276-6752

(Across From Merle Hay Mall)
Driving directions

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

 

  • Free towing inspection
  • 24 hour dropoff

Moving Truck Rental in Des Moines, IA at U-Haul of Urbandale

Moving to or from Des Moines, IA, 50322? Get FREE truck rental rate quotes at U-Haul of Urbandale. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Des Moines, IA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Urbandale

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Des Moines, IA.

Cargo vans and pickup truck rentals in Des Moines, IA

U-Haul cargo van rentals and pickup trucks in Des Moines, IA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Des Moines, IA, 50322. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Des Moines, IA, reserve a van for your moving needs from U-Haul of Urbandale!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

kenneth d. on 4/16/2014
Rating: 5 out of 5 stars

THANKS

JEREMIAH B. on 4/15/2014
Rating: 3 out of 5 stars

Truck handled poorly. Office was under staffed. Quote I filled out online was not available and cost me twice as much.

David G. on 4/9/2014
Rating: 5 out of 5 stars

Service was great. Quick and friendly during both picking up and dropping off. The truck was old as the hills, but did the job fine.

Dennis M. on 4/9/2014
Rating: 5 out of 5 stars

The staff at this location are always very friendly and helpful. Very handy location, but are certainly restricted by too small of a lot.

Amanda H. on 4/8/2014
Rating: 1 out of 5 stars

So the actual Douglas location was great. I tried to rent a 17' truck and I was told I had to pick it up at the E 14th street U-haul in Des Moines instead. I drove out there to pick it up, the people there couldn't find my reservation after waiting in line for 45 minutes. I ended up calling the Douglas location and was able to rent a pickup. I ended up wasting 2 hours of my day trying to figure out the rental situation. I just can't get over the fact of how poorly this company is run. I had problems twice with this company. As far as truck rentals go, U-Haul is definitely not the top company on my list anymore. It was just a poor experience overall.

AMANDA H. on 4/8/2014
Rating: 3 out of 5 stars

I called and made reservations for a truck and got a phone call 3 days later saying that the truck I reserved wasn't available. I ended up having to get a smaller truck and didn't get to pick it up until 1:00pm instead of the original 7:30am. They blamed it on the call center not knowing what they are doing and not knowing how to read the schedules. If this is how you do business, you may want to make sure everyone knows how to do their job. As for the staff at the Douglas location, they were very nice.

Michael P. on 4/8/2014
Rating: 4 out of 5 stars

Truck pick-up was somewhat slow although staff was very friendly.

Richard F. on 4/7/2014
Rating: 4 out of 5 stars

The employee was working alone and had a very busy morning. More staff would have helped. I was very impressed with his knowledge and how quickly he was able to handle all of the customers and answer all of their questions.

Brenda M. on 4/7/2014
Rating: 5 out of 5 stars

This is the second time we've rented from you at this location and the guys are always friendly and knowledgeable. Great customer service.

John H. on 4/7/2014
Rating: 3 out of 5 stars

The ride in the cab of the truck was not comfortable at all. It bounced all over the place

LARRY L. on 4/5/2014
Rating: 5 out of 5 stars

very happy, will do business there again.

PATRICIA S. on 4/4/2014
Rating: 4 out of 5 stars

The trailer we were supposed to rent had light which did not work. Luckily they had a another one but caused us to have a delayed pick-up.

Christopher M. on 4/4/2014
Rating: 4 out of 5 stars

Unit was ready to go and clean..easy, fast. Check out same thing. Would use this location again

David S. on 4/1/2014
Rating: 4 out of 5 stars

Very willing and helpful staff. excellent online reservation process. clean new equipment made my errand more efficient than Home improvement "by the hour" rental

Javier R. on 3/31/2014
Rating: 3 out of 5 stars

The lights in the truck I rented where not working properly (no high beam) and the gas gauge never indicated full even when the gas tank was full.

VICKI E. on 3/28/2014
Rating: 5 out of 5 stars

Service was great...inside of truck was damp and dirty (floor).

TREVOR D. on 3/27/2014
Rating: 5 out of 5 stars

Great customer service. I cannot remember the name, but he was a younger, possibly African American male. Great attitude and great help

David C. on 3/26/2014
Rating: 5 out of 5 stars

In and out under 10 minutes each time I've dropped off there. Cheerful service. Great layout uses tight space well to permit easy flow. Highly recommended.

Michelle H. on 3/26/2014
Rating: 1 out of 5 stars

Upon walking into this establishment, I was overwhelmed by a very strong, stale, smoke smell. This smell makes me incredibly ill. The rental process was more arduous than I had anticipated, taking 15-20 minutes to complete. By the time I left, I was physically ill. When I returned the truck, no one came out to meet me, I waited for about 10 minutes. My husband finally went into the store, since I couldn't handle the smell. The check in process again took over 15 minutes.

Diana B. on 3/22/2014
Rating: 5 out of 5 stars

Friendly and helpful. Great customer service! Thank you.

MELANIE G. on 3/12/2014
Rating: 3 out of 5 stars

My only issue with this location is the availability of parking and pull-in space. You have to make a U-turn to get back to the store and this is not so easy when you are driving a 26' truck! Also, there is almost no place to park when you come to the store. Otherwise, we love the staff and the trucks work great for us!

Victor V. on 3/11/2014
Rating: 5 out of 5 stars

Antowon is friendly, courteous and competent -- it's a pleasure doing business with him.

Amara T. on 3/10/2014
Rating: 2 out of 5 stars

Not enough employees working. Only 1 worker on Sunday morning and up to 7 customers waiting at a time. I waited 1.5 hours before getting a dirty truck. The boxes I ordered online had not been put in the truck and I had to wait even longer for the boxes and dolly to be gathered and placed inside. There were a lot of angry customers there that day. I made sure to return the truck after the store was closed because I didn't have another couple of hours to wait. I was moving 1800 miles away and had workers waiting while I was standing around at haul waiting to get the truck I rented online. Very unprofessional. This is the 3rd time I've gone into this uhaul store to do business and had an unacceptable wait time. Low prices simply do not make up for poor customer service. Hire more people. (The guy who was there was very friendly and helpful, but just had too much work for 1 person.)

William S. on 3/10/2014
Rating: 3 out of 5 stars

The gentlemen who checked me in was very friendly and helpful. Good guy. When I came to bring the unit back, the gentlemen at the desk said: " I just had laser back surgery and I aint go to lift a trailer. Just stick it anywhere in the back." "So are you done with me?" "Yep". Never once looking up to acknowledge my presence. Just thought you would like to know.

Will S. on 3/9/2014
Rating: 5 out of 5 stars

The gentleman assisting me was very professional and kind. I have been to other branches in Iowa and this by far was the best experience I've had. I will definitely come back.