U-Haul of Urbandale

U-Haul of Urbandale

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Address

6310 Douglas Ave
Des Moines, IA 50322

(515) 276-6752

(Across From Merle Hay Mall)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Des Moines, IA at U-Haul of Urbandale

Moving to or from Des Moines, IA, 50322? Get FREE truck rental rate quotes at U-Haul of Urbandale. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Des Moines, IA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Urbandale

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Des Moines, IA.

Cargo vans and pickup truck rentals in Des Moines, IA

U-Haul cargo van rentals and pickup trucks in Des Moines, IA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Des Moines, IA, 50322. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Des Moines, IA, reserve a van for your moving needs from U-Haul of Urbandale!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

ALLIE C. on 9/15/2014
Rating: 2 out of 5 stars

Picking up the truck took too long even with the express check out, it took 30 min. Also once return truck, I was over charged with a ridiculus amgoing ubt of miles and i am still waiting on this to be resolved.

William Y. on 9/14/2014
Rating: 5 out of 5 stars

Truck rental was processed very quickly from making reservation to delivery. Outstanding! Keep up the good professional work ethic.

Michael M. on 9/13/2014
Rating: 3 out of 5 stars

Dropped off after hours

adam a. on 9/13/2014
Rating: 5 out of 5 stars

The associate was friendly and quick to help. Thank you so much!

SEAN M. on 9/12/2014
Rating: 3 out of 5 stars

Building parking lot is kind of tight. The staff was absolutely amazing though.

KIRK R. on 9/8/2014
Rating: 4 out of 5 stars

Rick Jones who helped me was excellent. He should be a valued employee of U Haul. It would be very fortunate for U Haul to retain him as an employee

Daniel K. on 9/6/2014
Rating: 5 out of 5 stars

I'm glad it's football season.

Paul V. on 9/3/2014
Rating: 3 out of 5 stars

UNDERSTAFFED! Maybe the Manager should work the last weekend of the month which happened to be Labor Day Weekend, End of Month and College moves. The associate working did a fantastic job. The 90 minute wait would have been avoidable if there had been more than 1 person working. Oh, did I mention the computer system went down at 7pm before the last 3 customers were checked in and out. Thanks to the help of the gal working in the call center we were taken care of. The equipment was second to none. Great move.

Bruce V. on 9/2/2014
Rating: 3 out of 5 stars

The employees could be more friendly. I know it was a holiday, but might as well be happy to have a reason for their job - the customer.

VICKI F. on 9/2/2014
Rating: 5 out of 5 stars

I was.totally delighted with the service we received from the 2 young men working when we picked up the trailer. We had issues with getting the lights to work and these gentlemen went way above & beyond their call of duty to help us with this issue to make sure we got this trailer on the road! Thank you for your outstanding customer service skills. I will be back when I need another trailer rental. It was a pleasure doing business with you.

Renee S. on 9/2/2014
Rating: 1 out of 5 stars

I MIGHT recommend this location. Pick up was a breeze, though it was a Friday night right before close and I assume not many were picking up trucks at that time. Also, I didn't get to do a walk around of the truck to check for damage before I was given the keys. Drop off was a NIGHTMARE. I didn't start timing my wait immediately, but by the time I left, I had been waiting approximately 30 minutes and there were 3 people in front of me and 6 behind me. One of the customers in front of me said she had been waiting 45 minutes and the person in front of her had given the employee information and he disappeared for 20 minutes (again, according to their calculations). Only one employee working on a Saturday is ridiculous. I would assume Saturday/Sunday are the busiest days, there should be at minimum 2 people working. The only reason I was able to leave was he finally asked who was dropping off trucks and he checked in all trucks quickly so he could clear the lot/rent them out to others. I've moved 3 times in Des Moines (5 times total). This is my first time using UHaul and this location and it was by far the poorest service I've ever experienced. Staff MUST be increased on the weekends.

TANA W. on 9/1/2014
Rating: 3 out of 5 stars

Rick at the Douglas location was amazing! That man's name should be on its way on the door!!

JASON C. on 9/1/2014
Rating: 2 out of 5 stars

There was one employee working, it took 1 1/2 hour to get truck I resevered a week eariler. The one employee did an good job just understaffed. Need more than one person working will not rent from UHaul again because of this experiance.

ANTHONY O. on 9/1/2014
Rating: 4 out of 5 stars

The service was great knowledgeable staff and very helpful, the associate that helped me answered all my questions and was very helpful, his name was rick jones if I ever move again I will be going to this location

VALERIE V. on 9/1/2014
Rating: 1 out of 5 stars

Sent to one location to pick up the truck, they told us we needed to go to another location in Des Moines. 30 minutes away. Got there at 5:15pm 15 people ahead of me in line. Didn't get a truck until 6:50pm. Only one person there to help people, he kept needing to leave to get the trucks checked it. Computers weren't working, he finally got someone from the back room, they helped one person then left again. Price quoted on phone was not the actual price paid. Very frustrating experience. Also the truck wasn't full of gas.

MELISSA D. on 8/31/2014
Rating: 3 out of 5 stars

Not only did I get the 17' foot truck that I had reserved, the truck I ended up with was very dirty in the attic and my movers and I had to take the time to clean it. The location was very inconvenient to get in and out of and very understaffed. No apology was made to me regarding me not getting the trick that was reserved to me even though there was one in the lot. I had to spend almost twice as much money on my movers bc they had to make to trips to my storage unit. Very, very frustrating experience. I will not use I haul again- and so much for the guarantee, I didn't get the $50 back.

KYLE G. on 8/31/2014
Rating: 5 out of 5 stars

Customer service told me I needed a vehicle inspection for a 2003 Seqoia. What a waste of time!

JOANN W. on 8/30/2014
Rating: 2 out of 5 stars

Long waits, not enough staff on duty and they take forever to get you in and out!

THOMAS M. on 8/30/2014
Rating: 5 out of 5 stars

Not charge additinal fees when I am bringing it back early for you to use on another contract.

PHIL C. on 8/28/2014
Rating: 3 out of 5 stars

Appropriate assistance.

PATRICK H. on 8/24/2014
Rating: 5 out of 5 stars

The gentleman who helped me was customer focused, providing accurate estimate of the wait time on a busy afternoon, patiently showed how to hook up the trailer, chains and wiring and sent requested information about the drop off location promptly.

Richard B. on 8/24/2014
Rating: 5 out of 5 stars

The UHaul representative was EXCELLENT. He should be considered a highly valued employee that you are lucky to have under your employ.

Brian A. on 8/23/2014
Rating: 4 out of 5 stars

Headlights were a bit weak. Cruise control would be nice.

JIM B. on 8/23/2014
Rating: 5 out of 5 stars

The staff was personable and very helpful.

MICHELLE F. on 8/22/2014
Rating: 5 out of 5 stars

Everything went so smoothly, especially since this was the first time we had rented anything like this. Even better, when we called to ask if we could keep the truck a little bit longer, they were more than happy to accommodate us. They didn't have anyone else ready to rent it until the next morning, so it was not a problem for us to keep it until then. Above and beyond good service!