U-Haul of Urbandale

U-Haul of Urbandale

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Address

6310 Douglas Ave
Des Moines, IA 50322

(515) 276-6752

(Across From Merle Hay Mall)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Des Moines, IA at U-Haul of Urbandale

Moving to or from Des Moines, IA, 50322? Get FREE truck rental rate quotes at U-Haul of Urbandale. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Des Moines, IA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Urbandale

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Des Moines, IA.

Cargo vans and pickup truck rentals in Des Moines, IA

U-Haul cargo van rentals and pickup trucks in Des Moines, IA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Des Moines, IA, 50322. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Des Moines, IA, reserve a van for your moving needs from U-Haul of Urbandale!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

PHIL C. on 8/28/2014
Rating: 3 out of 5 stars

Appropriate assistance.

PATRICK H. on 8/24/2014
Rating: 5 out of 5 stars

The gentleman who helped me was customer focused, providing accurate estimate of the wait time on a busy afternoon, patiently showed how to hook up the trailer, chains and wiring and sent requested information about the drop off location promptly.

Richard B. on 8/24/2014
Rating: 5 out of 5 stars

The UHaul representative was EXCELLENT. He should be considered a highly valued employee that you are lucky to have under your employ.

Brian A. on 8/23/2014
Rating: 4 out of 5 stars

Headlights were a bit weak. Cruise control would be nice.

JIM B. on 8/23/2014
Rating: 5 out of 5 stars

The staff was personable and very helpful.

MICHELLE F. on 8/22/2014
Rating: 5 out of 5 stars

Everything went so smoothly, especially since this was the first time we had rented anything like this. Even better, when we called to ask if we could keep the truck a little bit longer, they were more than happy to accommodate us. They didn't have anyone else ready to rent it until the next morning, so it was not a problem for us to keep it until then. Above and beyond good service!

Scott B. on 8/22/2014
Rating: 3 out of 5 stars

When I arrived (7:15am) only one person working and they were in the restroom. Waited 5 or so minutes without knowing if ANYONE was there. Also it was raining at pick-up time and no thought was gievn to getting the vehicle in the rain or having to park my personal vehicle in a vacant lot next door and walk back all in the rain. I know U-Haul certainly not control the weather, but just make the customer more of a priority.

JADE O. on 8/21/2014
Rating: 3 out of 5 stars

Only one agent working when returned vehicle. Long wait til I was waited on. Truck had broken headlight cover and not that clean inside cab but had 120k miles.

Steve C. on 8/20/2014
Rating: 5 out of 5 stars

Promote the young man who helped me. I believe his name is Antowan. He has helped me several times. He always knows what is going on in the store. I have seen him help other employees. I believe he would make a very good supervisor/manager. Don't loose a good employee!!!

Aubrey O. on 8/18/2014
Rating: 4 out of 5 stars

Drop off went much faster and staff was friendly

Jim B. on 8/18/2014
Rating: 5 out of 5 stars

Worked with Rick and he did an awesome job.

Greg S. on 8/18/2014
Rating: 3 out of 5 stars

This location has always been too small for the amount of business they do. There is little room to park, and the wait for an attendant to help is too long.

KAREN S. on 8/17/2014
Rating: 1 out of 5 stars

Only one person on duty both Friday pickup and Saturday return, he was constantly racing but with seven or so customers in line and he had to go out with each one to show or check truck. Average wait 35 to 45 minutes. Poor management to not staff appropriately.

MICHELLE G. on 8/16/2014
Rating: 5 out of 5 stars

They did awesome jibe and I was able to get my truck early

CURT J. on 8/16/2014
Rating: 5 out of 5 stars

Great customer service. I've used these fellas several times and I have always been treated well.

Julia R. on 8/15/2014
Rating: 2 out of 5 stars

I waited in line at the counter to 20 minutes both coming and going because there were only two people working the location. More help on a Saturday is definitely needed.

DOUGLAS N. on 8/14/2014
Rating: 5 out of 5 stars

Very fast and easy in and out. Agent was very upbeat and happy. Just wish the street access were easier from both directions (median in the road).

ELIZABETH W. on 8/13/2014
Rating: 3 out of 5 stars

We had the needle on the gas gage in the middle, where it was when we picked it up...then I was charged $15 for it not being at the right level.

Molly H. on 8/11/2014
Rating: 4 out of 5 stars

The individual working was very friendly and helpful.

JOY B. on 8/10/2014
Rating: 5 out of 5 stars

Rick Jones has excellent Customer Service. He was nice and friendly and great at his job. So helpful! We will definitely use this Uhaul location again because of Rick Jones.

Zipporah N. on 8/9/2014
Rating: 5 out of 5 stars

Great Customer service. Staff even pulled out the vehicle to ensure I exit the premise safely.

DAVID S. on 8/8/2014
Rating: 4 out of 5 stars

Make sure the equipment is in good repair. There is water leakage inside the passenger side corner of the cab overhead area where boxes may be stored during transport. I did call after I returned the vehicle to report this issue. There was no damage to the goods I was moving as I did notice and deal with the situation before that occurred. Please refer to the person I talked to during my follow up contact. Had it been raining harder during my move from Des Moines to Grinnell there would have been more damage to my cargo. Thankfully that did not happen. Would be nice to have some compensation for this such as a coupon towards future business or better yet a reduction of my rental fees. call me if you have questions -- 515-783-8807

Mimi W. on 8/7/2014
Rating: 5 out of 5 stars

This location was amazing! I will certainly return in the future.

PETE F. on 8/7/2014
Rating: 5 out of 5 stars

The guys were personable, know the equipment well and have excellent customer service skills. I was treated like royalty!

ANDREW H. on 8/6/2014
Rating: 2 out of 5 stars

I rented a 5x9 high side trailer with ramp. The trailer rattled, shook our vehicle badly with bumps in the road and made an incredible amount of noise during our 11 hour round trip. This was not a pleasant experience!