U-Haul of Urbandale

U-Haul of Urbandale

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Address

6310 Douglas Ave
Des Moines, IA 50322

(515) 276-6752

(Across From Merle Hay Mall)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Des Moines, IA at U-Haul of Urbandale

Moving to or from Des Moines, IA, 50322? Get FREE truck rental rate quotes at U-Haul of Urbandale. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Des Moines, IA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Urbandale

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Des Moines, IA.

Cargo vans and pickup truck rentals in Des Moines, IA

U-Haul cargo van rentals and pickup trucks in Des Moines, IA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Des Moines, IA, 50322. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Des Moines, IA, reserve a van for your moving needs from U-Haul of Urbandale!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

JEFF S. on 12/11/2014
Rating: 2 out of 5 stars

Rented 17' truck, waited half hour to get truck to find out had to be back at two, then received 14' truck. Had to finish move with POV. When I asked about 17' truck upon return I was told it was rented for the day. Really? I reserved it over a week in advance.

SHERI V. on 12/8/2014
Rating: 2 out of 5 stars

Waited a long time on Friday am for anyone to come out of the back. Once he did it was fairly quick. Did not say sorry for your wait or anything. Had our return time incorrect and I got a call that scared me. Said it was to be back at 8:00am when I had said 4:00 when I made the reservation.

STACEY T. on 12/5/2014
Rating: 1 out of 5 stars

The manager Brian was rude, disrespectful an just negative. Myself an another customer waiting for 25minutes thisvmorning. No apology or nothing just attitude. I will not be coming back to this location again. You will loose alot of customer due to the manager Brian

JOSHUA F. on 12/2/2014
Rating: 5 out of 5 stars

the guys are spectacular they help alot I would recommend the place anytime

VERLE M. on 12/2/2014
Rating: 4 out of 5 stars

Had to call three other UH locations- each said they were full + not accepting trailers. The Douglas agent said OK, but when I got there the poor guy was buried With phone calls and returns- no wonder, he was the only guy in DM taking trailers! He did OK by me.

MEGAN K. on 12/1/2014
Rating: 4 out of 5 stars

Live nearby, and this location always has good service for me.

Eugene L. on 12/1/2014
Rating: 4 out of 5 stars

was given ample time for truck return as I was uncertain just how long our move would require. much appreciated

JOHN K. on 12/1/2014
Rating: 4 out of 5 stars

I made my reservation through Grimes Tire & Auto. They reserved a truck for 8:00 am but wasn't available until 4:00! Luckily the person at Douglas was able to help us with a smaller van. He was very helpful.

CHUCK C. on 11/24/2014
Rating: 5 out of 5 stars

outstanding customer service, thank you very much

JAMES G. on 11/24/2014
Rating: 1 out of 5 stars

My rental time was scheduled wrong, then moved to a location that did not have the proper vehicle available, then they were calling me asking for the truck back way before my rental period was over. Associates indicated that they feel the U-Haul call center in Phoenix is very out of touch with the local stores. But it wasn't only the call center; communication between shifts at the local store was apparently non-existent. My experience was a terrible mess, and I will not use U-Haul next time I need a truck.

JANICE S. on 11/23/2014
Rating: 3 out of 5 stars

The check in process was very disorganized. Truck was scheduled for pick up at 9 am. We were still trying to get truck at 9:45 am. Another associate, possibly manager Inquired as to problem. He took over and within minutes check in process completed. In fact he told us dollie and blankets were no charge.

NIKKI L. on 11/18/2014
Rating: 1 out of 5 stars

it was an awful experience. I asked the man working what size truck I would need and he suggested the 10 foot truck. BIG MISTAKE! I had people for 1 day to help me. It took me 3 trips. The last load sat inside the truck for days until I could get help unloading it. I ended up in the hospital because I had to do some of the lifting and loading myself. I am so angry, I will never trust a person working for your company again. I paid for 1 day because that's what the worker said would "be enough". He said, "yes a king size bed would fit." my bed did not fit...I could go on and on, but I'm wasting my time.

DANNY H. on 11/14/2014
Rating: 5 out of 5 stars

Staff was friendly and helpful. Made things easy

Russell K. on 11/13/2014
Rating: 5 out of 5 stars

The pick up of the trailer was right on time and the agent hooked up the trailer and also unhooked the trailer when I returned it. Service was great. The trailer was old and had some rust but was otherwise well maintained. All equipment worked well.

DANIEL C. on 11/12/2014
Rating: 1 out of 5 stars

A freaking nightmare! I moved 1400 miles. U Haul did not have the vehicle trailer as promised, as well it is going to cost me an additional 1100.00 dollars to have my vehicle transported. Going on three weeks with out my vehicle because of U Haul. A complaint has been filed with the Iowa Attorney General office as well small claims lawsuit! Stay AWAY from UHAUL!!!

MARINO C. on 11/11/2014
Rating: 3 out of 5 stars

I didn't like the way the racks were used to make isles at the front desk. It seems more cluttered. The exit lead to the main road was not an actual drive way, but a small curb that is very easily mistaken for a drive way. There is a drive way to the left, but vehicles were parked there almost blocking it. Other than that, everything else was fine. Customer service was good as well.

Bret S. on 11/11/2014
Rating: 5 out of 5 stars

Keep Anthony. He does a great job, consistently. I have worked with him several times. You could make the exit driveway better by putting in a drive where the curb is now...

BRENDA B. on 11/4/2014
Rating: 5 out of 5 stars

This is the place I wanted to drop all along but the text messages kept getting me confused. The gentleman was so nice and helped me unhook, did the check-in on line and was great to work with. Even though he only had 6 minutes before he was to close, he never hurried me or made me feel I was inconveniencing him. EXCELLENT Customer Service. I use this a lot when doing things in Des Moines.

Rich H. on 11/4/2014
Rating: 5 out of 5 stars

Rick was friendly and very helpful

adam g. on 11/3/2014
Rating: 5 out of 5 stars

Your representative was very good

Bruce V. on 11/3/2014
Rating: 5 out of 5 stars

The manager on duty had the van ready to go and I was on my way in a few minutes. When I brought the van back he met me at the van and had me checked in an a receipt sent to my email quickly. Excellent !!

STEPHEN K. on 11/3/2014
Rating: 5 out of 5 stars

My initial reservation was lost, but the Douglas Ave Office went above and beyond to help me with my tight timeline.

KEVIN P. on 11/1/2014
Rating: 4 out of 5 stars

All those with whom I worked we very professional, very well trained and very accommodating. I was very pleased with the service.

Raquel R. on 10/31/2014
Rating: 5 out of 5 stars

Great place and great customer service

DARYL P. on 10/31/2014
Rating: 4 out of 5 stars

Service person was great. He was wery helpful and customer friendly. Pad lock on back was not operational. Driver side door lock was tough to unlock.