U-Haul of Urbandale

U-Haul of Urbandale

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6310 Douglas Ave
Des Moines, IA 50322

(515) 276-6752

(Across From Merle Hay Mall)
Driving directions


Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm


  • Free towing inspection
  • 24 hour dropoff

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Moving Truck Rental in Des Moines, IA at U-Haul of Urbandale

Moving to or from Des Moines, IA, 50322? Get FREE truck rental rate quotes at U-Haul of Urbandale. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Des Moines, IA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Urbandale

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Des Moines, IA.

Cargo vans and pickup truck rentals in Des Moines, IA

U-Haul cargo van rentals and pickup trucks in Des Moines, IA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Des Moines, IA, 50322. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Des Moines, IA, reserve a van for your moving needs from U-Haul of Urbandale!

$19.95 Pickup truck and cargo van rentals


  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Max T. on 11/27/2015
Rating: 2 out of 5 stars

When you make a reservation in store, show up to assist the customer. Also make sure the heat/defrost works in the truck.

nichole h. on 11/24/2015
Rating: 2 out of 5 stars

There was only one employee working. I arrived at 8:55 and was the second in line. I waited 30 minutes for someone to help me. There were 11 people behind me in line before the only staff member was available to start helping people. This location is extremely understaffed. It is also extremely difficult to get in and out of this location. I will not use this service again.

MELISSA I. on 11/23/2015
Rating: 1 out of 5 stars

Stick to what you reserve and charge right. Also a 17 ft truck cannot possibly move a family of five. Terrible service . Wont reccomend again.

VALERIE B. on 11/23/2015
Rating: 4 out of 5 stars

Could not download receipt sent by email. Computer system when picking up truck was not working appropriately. Very slow

TERRY F. on 11/22/2015
Rating: 3 out of 5 stars

Only thing is Big Sign was not lit up when returneed. Went on by. Real hassle to turn around at this location light on would help immensely. Otherwise OK E D

GARY M. on 11/20/2015
Rating: 4 out of 5 stars

Everything went well.

Stephan J. on 11/18/2015
Rating: 4 out of 5 stars

I rented a 4 x 8 trailer. It was very old. It had a New Hampshire plate. The outside was in poor condition and the U-Haul logo and painting was faded. Fortunately the inside was clean.

MATT P. on 11/18/2015
Rating: 5 out of 5 stars

The supplies I ordered online somehow ended up not being part of the order. This was a website glitch (worth looking into). The store was able to provide the items and I just had to pay separately.

SABINO P. on 11/17/2015
Rating: 5 out of 5 stars

No comments.. excellent service thank you

Sarah H. on 11/16/2015
Rating: 3 out of 5 stars

They were understaffed. At pick up and drop off the counter was not staffed. One employee, Stephen, when I found him was very apologetic and was able to help me quickly.

JACOB M. on 11/15/2015
Rating: 1 out of 5 stars

Terrible experience with the Uhaul service. Had a confirmed confirmation number and email stating the service would be guaranteed. My husband showed up on our moving day to find out we had no truck and the lady at the desk even told my husband it was "not her problem". Indeed it was her problem, as that was/is her job nor anyway to treat any customer. No offer to even help us find another truck in the metro. We reported to corporate office where they kept referring us to different people- the manager of the store was also a nightmare to contact. Very disappointing experience and will never use or recommend Grimes Tire and Auto nor Uhaul ever again. Luckily we were able to get another Budget truck from Ankeny, which should be paid by the store and/or Uhaul as our truck was "guaranteed" on our moving day. Extremely upsetting and awful experience, especially on an already stressful moving day. Save the trouble and go somewhere else.

ROB M. on 11/9/2015
Rating: 1 out of 5 stars

It was a Saturday afternoon and you only had 1 employee working, so I had to wait forever. The parking lot was small and full.

BEATRICE B. on 11/9/2015
Rating: 2 out of 5 stars

There is no parking for customers,

Wade D. on 11/8/2015
Rating: 4 out of 5 stars

back right blinker and rear stop lights weren't working, and the person that helped connect took a note for repairs.

JACK W. on 11/5/2015
Rating: 3 out of 5 stars

Took what seemed to me to be an inordinate amount of time to check out.

JEFF J. on 11/5/2015
Rating: 3 out of 5 stars

A larger parking and staging area for your equipment to accomadate your business . You have very good employees their very helpful thanks

ROMANA C. on 11/4/2015
Rating: 4 out of 5 stars

Flexible. Good customer service.

ANTHONY H. on 11/4/2015
Rating: 5 out of 5 stars

Customer service could be better, the person that helped me never greeted me or made eye contact. He was helpful in explaining the details of the rental, but it was like he had no motivation other than to get us out of there. I guess improve the customer service experience, treat them like you want them to be return customers

Nathan J. on 11/4/2015
Rating: 1 out of 5 stars

I called customer service, I should have had this refunded. The trailer was not properly attached and it fell off the truck two blocks down the road. I called customer service, they submitted a claim and then they hung up on me and never called me back. Can someone confirm that my money is getting refunded?

WESLEY K. on 11/2/2015
Rating: 5 out of 5 stars

Great service. Walked in without a reservation and within a few minutes I was on my way. Returned the truck overnight and received receipt the next morning with no surprises! The two men working Sunday morning were friendly and professional.

THERESA Q A. on 11/2/2015
Rating: 5 out of 5 stars

Great friendly staff.

TROY G. on 11/1/2015
Rating: 3 out of 5 stars

Never received a confirmation phone call as the online reservation was pending availability at my preferred location. After more than a hour, I called corporate who stated where the location was that was handling my reservation who I had to call myself to confirm my reservation was available and ready.

TERRI T. on 11/1/2015
Rating: 3 out of 5 stars

The boy that helped check me out was very rude and had a nasty attidue.First off I pulled up to drop off the truck and he sped off in a an other truck to park it. He then came in with a lot of cockiness and attitude. I didn't care for his customer service and didn't get his name because none of them had name badges. I will not return to this site for a rental.

MATT J. on 11/1/2015
Rating: 3 out of 5 stars

Apparently a sensor was bad that caused an alarm to go off inside the cab while I was driving. It also caused a "service brakes" light to turn on. I called the location and apparently they knew about this. I told them I'd prefer if someone would just come pick the truck up since the service brakes light was on. They wouldn't told me to call roadside support. I asked them if they could just send roadside support to my location and they wouldn't saying that I had to make the call. I'll be avoiding U-haul in general in the future.

SARA L. on 10/31/2015
Rating: 3 out of 5 stars

I called and was very specific about what I needed - a truck to move a king size bed. I was directed to a van but I trusted the system. The van was not large enough to carry a bed so I had to manipulate my furniture and make more trips then intended. When I returned the van, I mentioned this to the gentleman and he laughed and said they were busy. I was charged extra mileage since I was not granted my reservation. It was uncomfortable and upsetting.