U-Haul of Urbandale

U-Haul of Urbandale

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Address

6310 Douglas Ave
Des Moines, IA 50322

(515) 276-6752

(Across From Merle Hay Mall)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Des Moines, IA at U-Haul of Urbandale

Moving to or from Des Moines, IA, 50322? Get FREE truck rental rate quotes at U-Haul of Urbandale. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Des Moines, IA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Urbandale

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Des Moines, IA.

Cargo vans and pickup truck rentals in Des Moines, IA

U-Haul cargo van rentals and pickup trucks in Des Moines, IA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Des Moines, IA, 50322. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Des Moines, IA, reserve a van for your moving needs from U-Haul of Urbandale!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

KATHY K. on 8/23/2015
Rating: 1 out of 5 stars

Horrible and worst experience. Took 2.5 hours, to get car on car trailer/hooked up and then it was scratched in 2 places. I called GM and President of Des Moines and neither have bothered to respond. They left young/inexperienced employee alone who was trying very hard. Had back up of at least 6-8 customers. Finally guy from another store came and helped me. Very, very, very bad experience.

LINDA H. on 8/23/2015
Rating: 4 out of 5 stars

Communication can be improved. I was told on the phone when I initially made the reservation that we could return the truck to a U-Haul location closer to our home. I was even told that a note would be put on the reservation that if a truck of the size we needed would be available for pick up at a location closer to us, it would be noted and possibly available for us. That didn't happen but again, it would be ok to return to a location closer to us. When we tried to return the truck to a location closer, we were told "No, you have to return it to the location where you picked it up". Reading thru our email reservation, it even statest the truck could be returned to any U-Haul location. It would have been easier and more convenient for us to have been able to return it as we had initially been told.

BOB E. on 8/23/2015
Rating: 3 out of 5 stars

It would have been nice to have a knob control to turn on the fan for AC. Otherwise the truck ran fine.

JOSH T. on 8/22/2015
Rating: 5 out of 5 stars

The truck had the turn signal light duct taped due to an accident earlier that day.otherwise it was fine.

GENE B. on 8/21/2015
Rating: 4 out of 5 stars

The young man who waited on me when I returned the van did a great job. There was a long wait evidently a problem out on the lot. He handled things very well under extremely trying circumstances.

JACKIE N. on 8/21/2015
Rating: 3 out of 5 stars

I called to reserve a truck and was informed by Brian that it would cost $167 for one way for a 15-foot truck. When he called to confirm, he said I was upgraded to a bigger truck for the same amount. However, when I picked it up, they charged me over $300 for it. It didn't costs me that much when I used your service last year to move my daughter to college. I will not use this service again.

JEAN B. on 8/21/2015
Rating: 5 out of 5 stars

Staff is outstanding! Patient while we worked out our best option. Clean new van ! Easy check-in & out. Well organized.

ADRIANNA H. on 8/19/2015
Rating: 4 out of 5 stars

Thanks for all of your help with this experience.

MICHAEL C. on 8/18/2015
Rating: 3 out of 5 stars

The sales clerk was great! Would have given a better rating but store was under-staffed and I had to wait a long time for assistance.

thomas f. on 8/17/2015
Rating: 5 out of 5 stars

Great service and excellent vehicle.

Matthew S. on 8/17/2015
Rating: 3 out of 5 stars

You really need to pay attention to the rental price. When I called U-Haul of Urbandale they reserved my trailer over the phone with a price of $92.00. I then went to the Uhaul site and discovered I could reserve the same trailer from U-Haul of Urbandale for $29.95. I canceled the store reservation. Upon returning the trailer, they tried to apply a SafeTow charge even after I declined initially. I was happy with the trailer and service but it could have cost me a lot more if I had not paid attention.

Theresa A. on 8/17/2015
Rating: 5 out of 5 stars

Have more staff on Sunday's...I felt sorry for the young man that was there alone...had a line of folks both dropping off and picking up! He was super nice and stayed focused and calm!

DAVID G. on 8/16/2015
Rating: 2 out of 5 stars

I checked in on line, confirmed my 8am reservation by phone and still waited 45 minutes in a line of 6 to get my truck. You had one person working and he was overwhelmed with 8am customers. You need to better staff your office. I got to the office at 7:30 for an 8am pick up and did not get on the road until 8:40.

NANCY O. on 8/14/2015
Rating: 5 out of 5 stars

The gentleman was extremely polite and helpful. He checked the vehicle out in a timely fashion and sent us on our way.

Kevin K. on 8/12/2015
Rating: 4 out of 5 stars

Need more staff

ERIC L. on 8/12/2015
Rating: 5 out of 5 stars

All the employees that I interacted with seemed happy and were helpful.

Elizabeth M. on 8/11/2015
Rating: 4 out of 5 stars

Picking up and returning the vehicle was easy and relatively quick. All employees were friendly and able to answer any questions. I would definitely use this U-Haul location again.

JAY C. on 8/10/2015
Rating: 1 out of 5 stars

We asked for a trailer that would hold a queen mattress twice and was told both times it would and it didn't. We were not in a position to switch it out since we were in another city and another wasn't available until late that day anyways. I tried to reach the manager that day and left a message and never heard back and two other days I talked with two other employees who left a message for him to contact me to discuss our frustration and he never contacted me. It was a very stressful and awful experience and a friend also had a bad experience from urbandales office. We need a trailer in a few weeks and we will not go there. Customer service could definitely be improved.

STAN R. on 8/10/2015
Rating: 5 out of 5 stars

Joey did an excellent job.

THOMAS B. on 8/10/2015
Rating: 5 out of 5 stars

The store could have used another employee. Joey did an excellent job managing both the store and yard but in doing so wait time was longer than expected.

CARL F. on 8/7/2015
Rating: 2 out of 5 stars

When I checked in, I gave the manager my express check in sheet. he slid it back and asked me the questions that could have been answered by looking at the sheet. When we brought the trailer back, it took 1/2 hour to check in - while "scream-o" music blared. A very unprofessional experience!

James C. on 8/6/2015
Rating: 4 out of 5 stars

the cargo van was newer and great to drive. It was very clean.

BRION S. on 8/6/2015
Rating: 5 out of 5 stars

Felt I was dealt with in a professional manner and the check in and check out process was quick and well done.

Tim D. on 8/5/2015
Rating: 4 out of 5 stars

Truck was dirty and not swept prior to renting, but the Associate on hand(Brian?) gave us $10 off, great service.

R Kim D. on 8/4/2015
Rating: 4 out of 5 stars

It seems the process to rent a trailer still takes to long even through I used the pre check in process. Not sure how it could be made easier but work on it.