U-Haul of Urbandale

U-Haul of Urbandale

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Address

6310 Douglas Ave
Des Moines, IA 50322

(515) 276-6752

(Across From Merle Hay Mall)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Des Moines, IA at U-Haul of Urbandale

Moving to or from Des Moines, IA, 50322? Get FREE truck rental rate quotes at U-Haul of Urbandale. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Des Moines, IA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Urbandale

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Des Moines, IA.

Cargo vans and pickup truck rentals in Des Moines, IA

U-Haul cargo van rentals and pickup trucks in Des Moines, IA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Des Moines, IA, 50322. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Des Moines, IA, reserve a van for your moving needs from U-Haul of Urbandale!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

AUSTIN T. on 7/22/2014
Rating: 4 out of 5 stars

The truck looked fine but had some garbage in it and the vehicle broke down twice during our move.

Marlyn S. on 7/22/2014
Rating: 5 out of 5 stars

I liked the express checkout. Very Fast pick up. The Motorcycle trailer is great, pulled nicely behind my Toyota Corolla, low to the ground for loading, will definitely use again.

DIANE E. on 7/22/2014
Rating: 3 out of 5 stars

The trailer that we were supposed to have did not have its lights working. The staff (who were not normally at that location) tried their best to fix it, but could not. So we were given a larger trailer. We were there over an hour because our trailer was not in working order.

EMILY E. on 7/19/2014
Rating: 3 out of 5 stars

The equipment was very well taken care of and clean. There could have been a little more help in a timely manner when picking up the truck, but overall, service was great.

Joneta H. on 7/18/2014
Rating: 3 out of 5 stars

There was only one representative to serve the customers that were waiting at the desk. It went smoothly and I was glad that I had pre-reserved my truck before going there. It saved me time even though I had to wait in line for about 1/2 hour due to other customers.

greg m. on 7/17/2014
Rating: 4 out of 5 stars

One person was running the whole show. He did a great job, but every one had to wait. It was a busy time of day.

MICHAEL K. on 7/15/2014
Rating: 4 out of 5 stars

Anthony was very helpful, friendly and I enjoyed talking to him. The parking lot was small and made it hard to get around.

Lorilie F. on 7/14/2014
Rating: 3 out of 5 stars

Returning after hours was really difficult as people who had previously returned didn't park well. If there is any way to improve the parking directions or situation that would be great.

Matt f. on 7/13/2014
Rating: 5 out of 5 stars

Everything was great. Ratchets on car hauler could have used a little lubrication.

Paul A. on 7/13/2014
Rating: 5 out of 5 stars

Excellent customer service

Bill W. on 7/12/2014
Rating: 4 out of 5 stars

When I ordered the trailer, I told the person who took my order that I would not have the trailer back within 24 hours. When I picked up the trailer, I told the guy the same thing. The guy who rented me the trailer was great! 24 hours after renting the trailer, I was called and told that the trailer was needed - as it had been rented to another person. I explained that I had told the person who rented me the trailer and the person I picked it up from that I would be late returning it. He said the trailer was needed and should not have been rented to me and that I would be charged for an extra day. Other than My call, I had a good experience. Taking my call into account, I'm not sure I would recommend this location.

JOHN M. on 7/9/2014
Rating: 3 out of 5 stars

This location did not have 2/3 of my on line reserved equipment on hand when I arrived to pick up my truck. This made my move much more difficult. Online vs on-hand inventories need to be more accurate.

KEVIN M. on 7/7/2014
Rating: 3 out of 5 stars

The original U-Haul clerk was frustrated because he was busy. When trying to assist to me he used profanity repeatedly including the "F" word multiple times in front of me and my son. Very poor experience. Ryan at that location went above and beyond in trying to assist me. He took over when I expressed my displeasure with the original clerk.

NOLA I. on 7/6/2014
Rating: 5 out of 5 stars

unfortunately I don't remember the gentleman's name that help me, but I was very pleased with him. He was well prepared and very polite, we were in and out fast.

James B. on 7/6/2014
Rating: 5 out of 5 stars

The individual working was very friendly and helpful.

nick i. on 7/3/2014
Rating: 5 out of 5 stars

I thought the staff was execptional and well exceeded my expectations. The truck was clean and worked great. I will definetely come back again and recommend to others. Thanks for a great experience!

CHAD W. on 7/1/2014
Rating: 4 out of 5 stars

Anthony was very very helpful but Uhaul as a company is a nightmare to deal with and I likely will not use them again.

NICOLE T. on 7/1/2014
Rating: 3 out of 5 stars

I had made a reservation and none of the reservation was honored. The location I had to use was 40 miles away from the one I reserved at, thus costing me more. I had reserved the truck for 24 hours of use and was only given 12, thus making our move more stressful.

kate l. on 6/30/2014
Rating: 5 out of 5 stars

I was very pleased with everything, especially the low cost!

CHARLES H. on 6/30/2014
Rating: 4 out of 5 stars

My main complaint is with U-Haul's reservation procedures. I wanted to rent for 1 day ... but I couldn't. The minimum on your truck was 2 days. The web site didn't allow any different. OK ... I can live with that. Then two things happen that made me question your procedure. 1) Prior to pick-up, I got word that U-Haul didn't have the equipment I 'reserved' at my pick-up location. I got an e-mail that I would be getting a different pick-up location (potentially up to 63 miles away). Whoops ... there's a shortage of trucks at peak times. I understand, but I could have helped by having a 1 day reservation and allowing someone else to have the truck on the 2nd day. 2) Luckily, the second pick-up point was only 13 miles away. I got the truck, did the move. ThenU-Haul called me and wanted to make sure I would return the truck on time or early. The guy seemed quite urgent and I almost laughed. I wanted a 1-day rental and I could have reduced this problem. I like U-Haul and I've used U-haul many times. I returned the truck early (after hours), but if you have an equipment shortage, you should offer a lower minimum rental time.

Ted S. on 6/29/2014
Rating: 4 out of 5 stars

In and out quickly. No issues with the trailer. Return was also quick and I used the e-mail response as the return reciept.

RYAN R. on 6/27/2014
Rating: 3 out of 5 stars

Customer service was excellent when checking in and getting set up.

MARK C. on 6/27/2014
Rating: 5 out of 5 stars

The people were great, very friendly and helpful, at the pickup of the trailer and the return of the trailer!

GERALD T. on 6/26/2014
Rating: 5 out of 5 stars

Very happy with the vehicle and service.

CAROL M. on 6/25/2014
Rating: 5 out of 5 stars

The customer service has always been good. this is our 3rd rental this year and they a lll have been so nice. YES, I would recommend this location.