Patrick h. on 6/15/2013
Rating:
Very friendly and fast service, Great People!
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PAMELA S. on 6/13/2013
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I would like for the customer representative to allow the customer to ask their questions without being "pressured" to reserve or give information first. As a customer, I think the person should have patience to answer what they can before asking for the potential customer's info. The second person that I spoke with did have patience and I appreciate that.
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andrea g. on 6/11/2013
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You do not need to improve anything
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RAMONA F. on 6/9/2013
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Professional and courteous.
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PATRICK H. on 6/8/2013
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Give the employees a RAISE,all three Jentlemen were Friendly, Fast and Courtious performing their responsibilitys very fastteam work. I was in and out with NO delay. With a clean well maintained SAFE feeling vehicle.I will return for needs in the future.
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David V. on 5/31/2013
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The one employee at the store, Anthony, was doing an amazing job running the store by himself and tending to long lines of customers. I commend his work and think he deserves someone there to help him out!
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PRENTIS P. on 5/30/2013
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Give them an estimate total I was expecting to spend no more than $40. I spent $70. Way out of my budget!
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dawn W. on 5/21/2013
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We had absolutely no complaints.
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Deyone O. on 5/13/2013
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when they call 4 price on cell tell them one thinge and then double the price when get there very false thing 2 do
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Fred H. on 5/11/2013
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I actually went to 2 different locations that are affiliated and both places gave me the runaround on a rental trailer. I believe they did so because it was a 1 way rental and they would be out a car hauler in the short term. I then called the 800 number and a wonderful women helped me in about 5 minutes place the exact same order at the same location and I returned and got the trailer. They were nice and friendly but could have just rented me the same thing without the hassle. Overall not a problem as I still got the rental but I would look else where in the future for rental equipment.
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KHALIL R. on 5/3/2013
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I didn't get the AARP or AAA Discount.
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MICHAEL B. on 5/1/2013
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I was treated well and they helped with all my needs.
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TIMOTHY B. on 5/1/2013
Rating:
Nothing I am very satisified with this U-Haul location as is.
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alanna o. on 4/28/2013
Rating:
When someone reserved a trailer ahead of his/her use of your equipment, the person should be told at that point when to returned or when he/she going to returned the equipment. You don't wait till the day of to tell me the time i need to return it because you have reserved for someone else usage without the knowledge of the first person. You can call me at 734-956-2307. In regard to this, I am not so happy about the situation.
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JOHN S. on 4/27/2013
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Very curtious people,Friendly and professional too.Would recommend to all to all.
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RETHA W. on 4/23/2013
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Have the same customer service reps their, I always have a great experience.
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ROCHELLE F. on 4/14/2013
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Excellent customer services which is expected from you guys thanks you very much keep up the great work
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NICOLE S. on 4/3/2013
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DIDN'T GET STORAGE FOR RATE AND SIZE I WAS QUOTED
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MARY J. on 4/3/2013
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keep up the good work
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DENISE J. on 4/3/2013
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Reservations made from Customer Services from another state does not align with local Uhal offices which causes problems for the customer.
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DENIENE K. on 4/2/2013
Rating:
Excellent customer service
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LILLINA L. on 3/25/2013
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When I came to pick up the uhaul, the customer service was poor he rush through everything and I really didnt understand the whole process he reached over and gave his lady friend a kiss . I work in customer service that was terrible and I though the uhaul was goin to stop on me
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mustafa h. on 3/22/2013
Rating:
thank you so much
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CORAL G. on 3/21/2013
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Lorenzo was so very helpful, even as he was the only one there.
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YVONNE V. on 3/18/2013
Rating:
the person that helped us was very dry .... seemed as I was bothering him while I asked a few questions... needs to be more personible
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