The truck wasn’t at the location that I was told it would be and when I made it to pick it up no one was there and I needed a code to get the key out of the box, the code which I wasn’t given. I had to call three different times before someone finally took the time to assist me. There wasn’t a dolly in the truck.
kadran h
GRW3 Properties
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Theodore, AL 36582
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The guy essentially told us to just steal it. Did not check us in, said it wasn't his job, then left. I had to call Uhaul to finish the actual renting process
Kendall FThe truck upon pickup was on empty and I only drove it less than 10 MI and was charged for 146 mi we're in dispute now
Teresa SWarn them it's almost out if gas !! Thanks again !!
Donna WThe proper equipment should be placed in the truck when ordered, and the person should not be charged for missing equipment that they never received.
Austin H