I’m not sure if this is Big daddy’s fault or uhual. But our location was changed and when we got there they didn’t have the truck so we were sent back to big daddy’s and they didn’t have the truck either. We had to drive an extra 30 minutes to get a truck. The employee at big daddy helped make sure things were settled. It still overall not a pleasant experience. The trucks condition was not as reported on the app so i made sure to make detailed notes on the app to ensure I wouldn’t be blamed.
todd r
Big Daddys Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Springfield, KY 40069
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Truck was dirty in box and uhaul customer svc 800 number wouldn’t allow us to drop truck off close by to other uhaul locations shepherdsville/ Hillview so had to 99 cents per mile to make the drive to pick up and drop off Springfield which is way out of the way . And for wkend rental this seemed high compared to moving out of state. 420.00 for sat and rtn sunday.
GREGORY KSuper easy drop off. All done by phone and very easy.
Susanne FMy complaint is not with the location but with uhaul themself. The customer service was terrible and rude. The CSR that called to verify my rental had the nastiest attitude and should not work with the public.
Crystal PBilly Bob u haul. That you so much. It was a female that helped me at Billy Bob. Thank you.
Mary G