U-Haul Moving & Storage at Montana

U-Haul Moving & Storage at Montana

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Address

8450 Montana
El Paso, TX 79925

(915) 772-1860

(Btwn Airway Blvd & Hawkins)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in El Paso, TX at U-Haul Moving & Storage at Montana

Moving to or from El Paso, TX, 79925? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Montana. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in El Paso, TX will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Montana

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from El Paso, TX.

Cargo vans and pickup truck rentals in El Paso, TX

U-Haul cargo van rentals and pickup trucks in El Paso, TX are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in El Paso, TX, 79925. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in El Paso, TX, reserve a van for your moving needs from U-Haul Moving & Storage at Montana!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

ARTURO P. on 9/1/2014
Rating: 4 out of 5 stars

Our reservation called for us to pickup the vehicle at another location. I do not understand who cancelled our reservation when we drove all the way from San Antonio to take care of some personal business in El Paso. I will be calling customer service and filing a complaint against the other location. I expect some kind of restitution due to this inconvenience. I would like an answer.

JOHN M. on 8/30/2014
Rating: 5 out of 5 stars

We had a very easy, pleasant experience with this Uhaul location. The supplies we ordered were in stock; the movers that we were referred to from Uhaul were great; and the whole process of picking up and dropping off the truck was great. We asked for several extensions and had no problem getting the time we needed. Thank you!

KATHRYN J. on 8/28/2014
Rating: 4 out of 5 stars

Quick & friendly return. Good job.

roy a. on 8/27/2014
Rating: 5 out of 5 stars

excellent services, customer service, personnel, vehicles and storage units.

VICTOR J. on 8/21/2014
Rating: 4 out of 5 stars

This people are a really a very nice and helping so well, thanks. victor

RICHARG W. on 8/12/2014
Rating: 3 out of 5 stars

I was extremely disappointed by at least one of the staff members at this location! I was given 4 days for travel as per the contract and on the 4th day I was charged an additional $40.00 plus an additional $19.00!! When I asked why I was being charged $59 I was told by the staff it was for taxes. When I asked to speak to the manager about this I was told he had just left and to "call him later". Prior to this however, I was called at least 4 times by different staff members asking the same question of "when I was going to bring the truck back". I had explained to atleast one employee over the phone that due to recently having surgery and not being able to unload everything myself I wouldn't be able to return the truck until 3pm. I was told this would be fine. During the drive back to this location I was called and told to "hurry up and bring the equipment back because they already rented the truck to someone else and he was waiting on it!" This of course was during a rain storm that was so bad a broadcast alert came out warning of flash flooding throughout the county which this particular employee was aware of! When I finally got to the u haul drop off point and went inside to ask the employee if he was the one who called and told me to hurry up, he laughed and said "yes, it was because "this guy" (the customer whom they had rented the truck to) was being a real pain in the ***!" This being said, I will not ever return to this u haul location again and I will be reporting this to higher management. I have never been treated so poorly by a business chain before excluding that of fast food establishments. I would like to believe that because of my recent experience with u haul in Oklahoma City that this corporation would hire more professional employees that have better skills in customer service than any place who has a much higher turnover rate and is normally populated by high school student employees. I will still give this company as a whole the benefit of the doubt, but this particular location was the worst I could have ever imagined. If there is no response to this query my conclusions will be assured.

HECTOR M. on 8/12/2014
Rating: 5 out of 5 stars

The location at cedar park location need to work on there people skills.

ruben g. on 8/8/2014
Rating: 5 out of 5 stars

We got great service at this location but the location on Rojas off Loop 375 wasn't good at all. The lady manager told us we could rent one but we had to return it back in about 5 hours. As I was about to sign the forms I asked her again because I thought I had heard wrong. She said someone already reserved it. No discount just bring it back by 7:00 PM. Excuse me I said, we need it for 24 hours "We are Moving". Just to mention that the trucks should be rented only with a deposit. I had to look around for one that weekend and mostly all of them had a few reserved for the next day mind you. That's insane. No deposits on these reservations. We found one at 8450 Montana which was a little bit of a distance but they gave us great service.

CHRISTINA Z. on 8/7/2014
Rating: 1 out of 5 stars

Let the customer know you have hidden charges so he or she won't be surprised that instead of paying for a truck that is advertised for 29 bucks but you end up paying 100 dollars. Ridiculous!!!!

CINDY C. on 8/3/2014
Rating: 5 out of 5 stars

Nothing at all. The employees were nice and very helpful!

BRIAN W. on 8/3/2014
Rating: 3 out of 5 stars

I would like to have had better truck size options. Due to my situation, wanting to move quickly, I was just glad to get an available truck.

TABITHA F. on 8/2/2014
Rating: 1 out of 5 stars

Not happy.... This is why I don't trust uhaul

GABRIEL T. on 8/2/2014
Rating: 1 out of 5 stars

This was the second time I have frequented the Uhaul on Montana. First time I had no issues, however this time was not as smooth. I rented the truck for a day, I do admit I kept it longer then expected. I was moving apartments across town literally over night. I started my move at around 2pm and worked through the day until 4am this morning. Obviously I was tired and drained from the move so I went straight to sleep, forgetting that I had a couch that I needed to throw away still in the uhaul. I received a reminder call around 9am for the truck so I quickly shower, get dressed and drive to the Montana location to turn in the truck. When I get there I opened the back just to see if there was anything left, that's when I saw the old couch sitting there. I was going to take it back to my apartment and simply throw it away no problem. But an employee from there told me it is not an isssue I can place it next to the dumpster, I thought to myself "nice, problem solved" but when I went to cash out my whole experience renting at uhaul was flipped. Before I could even say anything a big bald guy named Ricardo tells me I can't leave my trash there or I will be charged for a so called "disposal fee". I informed him the employee outside said it wouldn't be a problem. So Ricardo says he's a new employee he is misinformed. That is not my problem if you have a new employee on the floor already they should be properly trained and informed about everything they should know about the business. Unless the training was half ass, which I wouldn't doubt due to the foul smell inside both the truck and building. I would have drove right back to my apartment and thrown the couch away if the employee hadn't told me to get it off no issue. But what really got me angry was the big dude cashing me out. I was going to be charged for the truck rental, a disposal fee and a fee for supposedly using the dolly which I had not used. This guy had me put the damn couch back on the truck I had to take it back to my apartment to throw it away so i wouldnt be charged for the disposal fee. I told him I will come back for my trash with my truck because the only vehicle I had besides the uhaul was a town car. He told me what guarantee do I have of you coming back to pick it up? Insinuating I was a liar and just leave it there? When I got back without the couch Ricardo was still trying to charge the dolly fee on me when I had told him I did not use it. At the end of my experience I was completely unhappy worst customer service experience of my life. I can't belive that Ricardo is the GM of that location. If it was up to me I'd get rid of him and most of the shitty staff

WILLIAM M R. on 8/2/2014
Rating: 5 out of 5 stars

U-Haul Service Tech was able to upgrade my request without any problem. Thank you for your help!!!

William D. on 8/1/2014
Rating: 5 out of 5 stars

Professional and friendly staff. Best U-haul location I've ever worked with. Great service and support.

ROSA E. on 7/30/2014
Rating: 3 out of 5 stars

Although the truck was clean and customer service was good, I was given a different price in person than online when I reserved it. I would recommend going and reserving in person.

PATRICIA T. on 7/29/2014
Rating: 3 out of 5 stars

I had a u haul center much much closer to my home. Driving to the pick up location was extremely far. Other than that, all was excellent! Thank you!

samuel z. on 7/28/2014
Rating: 3 out of 5 stars

Rather than try to explain to me uhauls policy regarding one way rentals requiring a minimum two day rental they tried several excuses regarding why I was charged an extra day that I wasn't buying. Never again.

VERONICA S. on 7/27/2014
Rating: 5 out of 5 stars

Don't Double book ??

GUADALUPE E. on 7/27/2014
Rating: 1 out of 5 stars

Not much to do with the actual location but everything to do with customer service. I received my confirmation email the night before my pickup date with the location that I went to.just to get there and be told that they don't have anything for me to call customer care. When I call the rep. tells me that they changed my pick up location but forgot to send me the email she tells me the address which is a good 30min. drive in the complete opposite direction of where I had just spend 20+ min getting to. I will defiantly not be using u-haul services ever again and definitely not recommending the company either. Very unprofessional staff and unpleasant experience.

hector p. on 7/27/2014
Rating: 1 out of 5 stars

Customer service not good at all ..

porfirio f. on 7/26/2014
Rating: 5 out of 5 stars

Great customer service at this location and the one off Joe battle and rojas was excellent. .that gentleman helped me out tremendously

YVETTE E. on 7/23/2014
Rating: 5 out of 5 stars

Great location and very hard workers. When I arrived to drop off my trailer it was a sand storm coming, they worked quickly so we could both head for cover. The workers maintained great customer service even though the weather was not on our side.

CARY R. on 7/21/2014
Rating: 5 out of 5 stars

My experience renting the Ford pickup was extremely positive. You should charge Ford Motor Company something for advertising. I wanted to buy a new Ford pickup after my experience. Cary W. Roehe

john h. on 7/15/2014
Rating: 1 out of 5 stars

Truck was dirty, no walk through inspection. Charged for 20 extra miles