U-Haul Moving & Storage at Dixie Hwy

U-Haul Moving & Storage at Dixie Hwy

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Address

4425 Dixie Hwy
Elsmere, KY 41018

(859) 342-8170

(S OF AIRPORT RD)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 7 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Elsmere, KY at U-Haul Moving & Storage at Dixie Hwy

Moving to or from Elsmere, KY, 41018? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Dixie Hwy. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Elsmere, KY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Dixie Hwy

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Elsmere, KY.

Cargo vans and pickup truck rentals in Elsmere, KY

U-Haul cargo van rentals and pickup trucks in Elsmere, KY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Elsmere, KY, 41018. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Elsmere, KY, reserve a van for your moving needs from U-Haul Moving & Storage at Dixie Hwy!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

TOM G. on 9/19/2014
Rating: 3 out of 5 stars

Workers I dealt with were kind of rude. Like they were doing me a favor by taking the trailer back. The guy working the lot was excellent but the counter jockey sucked bad. I bet they never even fixed the dry rotted tires I told them about upon return. This trailer cost me a night in a Hotel I was not planning on and set me back a day as well. I'd like to have a partial refund or a credit voucher for future use. Doubt I see either one. The trailer itself is an excellent trailer as long as it has 4 good tires. I learned my lesson to check out the tires very closely before accepting the trailer.

KEVIN M. on 9/15/2014
Rating: 5 out of 5 stars

Best U-Haul center I've ever visited, entirely due to the people. Steve and Robert were very communicative and helpful throughout my hitch installation, moving supply purchases, and trailer hook-up. Great follow-up of information and friendly, funny, and fantastic attitudes.

KIMBERLY S. on 9/15/2014
Rating: 5 out of 5 stars

this has nothing to do with the Dixie location but U-Haul in general. I had to rent a trailer for 6 days in order to receive a decent rental rate. I was moving a child to Boston and the cost to drop the trailer 1-way was out of sight. I wish U-Haul could do something to improve 1-way rentals. Bringing an empty trailer back 16 hours was painful.

kevin b. on 9/13/2014
Rating: 1 out of 5 stars

We were charged more per mileage then what we were told. We were charged almost double.

eric o. on 9/12/2014
Rating: 4 out of 5 stars

The crew did a great job and made everything right.

DAVID J. C. on 9/8/2014
Rating: 5 out of 5 stars

This location and staff provided me with what is by far the best customer experience had yet in over three decades of U Haul use. You need a category above "excellent" for these folks as they are indeed "outstanding." Contract reviewed, trailer hooked up and tested, all within 10 minutes of arrival.

JONATHAN G. on 9/7/2014
Rating: 4 out of 5 stars

The line was very long and slow when we came to pick up our truck. There was only 1 employee working the counter even with many people. We really didn't appreciate the dolly and furniture pads that were strapped in the truck. When making our reservation, we noted we didn't want or need these items. It was annoying that we had to take them anyway and couldn't move then out of our way without being charged.

MARTIN N. on 9/7/2014
Rating: 3 out of 5 stars

When you bring back equipment you expect excellent customer service. I drop the truck off at the garage only to be yelled at not talk to because the maint guy was in the building . He told me to move the truck. I refused citing I delivered the truck to what I thought was the drop off place. Poor signage and poor communication. So we had a confrontation. What ?? I am the customer who just spent a 1000 dollars driving 18 hours and he going to tell me to move the truck. Sorry no way. Fix this stupidity and remind employees who is the customer. He would have better served the company by coming out to greet me point out the mistake and offer to move the truck. No instead he acted like a 10 year old. So I responded I will not be treated this way.

AARON F. on 9/7/2014
Rating: 4 out of 5 stars

Mileage rates are a little high lowering them would be ideal

Mike s. on 9/6/2014
Rating: 5 out of 5 stars

Nothing

PAUL T. on 9/5/2014
Rating: 4 out of 5 stars

I had received multiple emails about my rental, what i did not realize is that it was made as two separate rentals at two different locations. One single email stating this would have helped. I guess this issue is on me for not reading them carefully enough.

GISELA F. on 9/4/2014
Rating: 1 out of 5 stars

Customer service is atrocious. In addition, they offer unsafe advice. I wish I had time to list every point of contention. Let's just say unsafe and dangerous. Go some where else to rent. This place does not deserve anyone's money.

TERRI B. on 9/4/2014
Rating: 5 out of 5 stars

I tore off my front bumper loading my VW Beetle onto the tow dolly. I didn't want the trip to rip off my rear bumper, so I returned the tow dolly without taking the car. It should have been recommended NOT to load a small car like a VW Beetle because it could cause damage. It didn't give it a thought--but UHaul personnel SHOULD HAVE because that is their business to know these things.

LESLIE S. on 9/4/2014
Rating: 5 out of 5 stars

Lower the prices on the one way long distance moves in your trucks. :>)

Victor L. on 9/2/2014
Rating: 3 out of 5 stars

Roy the counter clerk could be more of a welcoming personality. I am certain he deals with contrarians throughout the day and this will certainly wear on a person. I have been in this location on two different occasions and greeted him as I would like to be greeted. He leaves you with the impression your head is going to get bitten off.

DORIS H. on 9/2/2014
Rating: 5 out of 5 stars

very friendly and custom was happy

Trinity Umc L. on 9/2/2014
Rating: 1 out of 5 stars

I would like a District Manager (not at store level) to contact me. This was a horrid experience. We rented this for a community service project, and had it reserved for Saturday. The owner/manager refused to rent it to us for more than 8 hours (for full price). Pounded his finger on the sign that says rental for "up to" 24 hours, saying he could rent for any length of time he chose. Our project required a 2nd rental from another company; this should not have happened. Larry 859-757-5416

Tammy T. on 9/1/2014
Rating: 4 out of 5 stars

Absolutely nothing, my representative Roy was very very helpful, and very professional.

STEPHEN D. on 8/31/2014
Rating: 4 out of 5 stars

used 24 hr drop off. Facility appeared to be clean and organized. I do question the amount of gas they say they put in truck as I put in 10 gallons about 56 miles from Elsmere.

eric o. on 8/31/2014
Rating: 4 out of 5 stars

They provided/recommended a truck that was WAY TOO SMALL when I called a week and a half before I needed it. My suspension that they didn't have a bigger truck available. We didn't get half the things moved. They were rude and nasty when I return the truck. I WILL NEVER USE THAT LOCATION AGAIN AND IF I CAN FIND ANOTHER COMPANY, I WILL NEVER USE UHAUL AGAIN. I welcome a phone call to discuss. I rented a dolly and never got to use it because the truck was too small for the items. The people at the store were not willing to refund anything based on their horrible recommendation of the truck.

LARRY H. on 8/26/2014
Rating: 5 out of 5 stars

Staff was very friendly and helpful

Joanna F. on 8/22/2014
Rating: 3 out of 5 stars

The person answering the phone the day I called was very rude and had I not already made a reservation, I would have gone to another location due to the way I was spoken to.

SEDONDRA E. on 8/21/2014
Rating: 5 out of 5 stars

You all should place car fresher in the vans, it smelled like farm animals where in there before me.

PATRICIA C. on 8/20/2014
Rating: 5 out of 5 stars

We were asked if we needed anything, and we said no. The representative needs to explain what could be offered (pads, rope, etc.) and mention the charges. We needed more information to make a better decision.

GLENN L. on 8/17/2014
Rating: 5 out of 5 stars

Service was good. Everyone seemed to know what they were doing. Large selection of trucks, trailers and accessories.