This location was filthy (cluttered). I had to sign the paperwork on top of a pile of bills and papers that the owner has piled on the front desk. The whole place smelled horrible (ethnic food cooking in back?).
I needed the truck for 12 hours, and I DID reserve it for 12 hours, however the owner of this location called me and said that I had to have it back within 4 hours because they rented it to someone else.
The truck was dirty (inside and out).
We arrived on time, the truck was ready, clean and fueled. The store personnel were friendly and answered all our questions knowledgeably. The return of the truck was easy and only took about 5 minutes and we were on our way.