I was upgraded since my 15' was not available with an additional 60 miles. But they did not honor that and charged me for 25 miles. I called and was told the dispute was noted and would receive a call. But that did not happen. Other than that it was fine
Karyn Lee
Bridgeview Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fernandina Beach, FL 32034
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This uhaul rental was the worst experience of my rental-ing life!!! First no one inspected the truck with me. No one started it up and let me hear it. Nothing was done to Check the vehicle with an employee - they sent me out there to do it by myself and I didn’t know to start the vehicle up??!! When I finally got the truck later—- it sounded like a damn diesel. It was so loud, but it wasn’t. It was a gas truck —- just sounded horrible. I demanded that U-Haul have it inspected before I would drive it from Florida to North Carolina and y’all did have a mechanic come and look at it and it did get me to North Carolina —- but it was loud and sounded like a clunk of junk the whole way… Further, nothing on it was electric not the locks not the windows , there was no cruise control !!!!! I had to drive from Fernandina Beach Florida to Murphy North Carolina without any cruise control!!! This is the worst trip of my life thanks all to your crappy truck!!!! #unhappyuhaulcustomer
Tracy KnowlesNicholas, was helpful and friendly.
Nancy AllredEasy experience with the app and all parties were very helpful. First time towing , no problems!!! Thank you
Mike PetrutzVery Professional, Friendly People! Melissa was Great!!!
Nancy MacPherson