Drop off was very easy. So convenient how you can drop off Uhaul at any Uhaul site. Staff friendly and helpful
MaryAnn H
Jay Discount Food Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tampa, FL 33604
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Customer Reviews
- 4.0 Average Customer Rating
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The uhaul was full of roaches scattering when I opened the back of the truck. The cab was dirty and gross.
Bryanna SEverything is great getting an equipment from Uhaul
Anthony BFirst, the employee renting the trucks was rude. Stayed on a phone call the entire time. He asked me for an alternate number to verify who I am. I have a state issued ID, what more proof do you need to prove I am Me? Second, he never went over anything on the truck, just handed me keys and said you're set. When I inspected the truck there was all kinds of small damage. I went back inside and told the guy that, he said all damage is noted by a sticker with an X on it. Not all of it did so I took a video. Lastly, when I got in the truck I very very grossed out. It smelled horrible. The seat was very sticky. The steering wheel was sticky. I needed a truck desperate so I left. When I got home I wiped down the seat and sterring wheel with a clorox wipe. By the time I was done, the wipe was black. These people do not clean the inside of their trucks. Like damn, I not expecting a flawless truck, but basic stuff like cleaning is a must. I have a pic of the cup holders and can't believe it looked the way it did. I need another truck rental, and it's almost impossible not to use uhaul, but I'll never use or recommend this location to anyone. They're more concerned selling alcohol and tobacco products than renting a truck.
Israel SThis location was a bodega style place in a weird neighborhood and the only person there was the guy at the cash register. He was not helpful and there was no space to park the uhaul with the trailer.
Estefania S