U-Haul Moving & Storage of Gaithersburg

U-Haul Moving & Storage of Gaithersburg

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Address

8501 Snouffer School Rd
Gaithersburg, MD 20879

(301) 977-4130

Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Gaithersburg, MD at U-Haul Moving & Storage of Gaithersburg

Moving to or from Gaithersburg, MD, 20879? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Gaithersburg. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Gaithersburg, MD will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Gaithersburg

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Gaithersburg, MD.

Cargo vans and pickup truck rentals in Gaithersburg, MD

U-Haul cargo van rentals and pickup trucks in Gaithersburg, MD are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Gaithersburg, MD, 20879. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Gaithersburg, MD, reserve a van for your moving needs from U-Haul Moving & Storage of Gaithersburg!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

NORMAN M. on 7/2/2015
Rating: 3 out of 5 stars

When I returned the truck I rented, I asked if there could be an offset for the extra gas I purchased. I had driven a mile and a half over my 10-mile estimate, but had put three gallons into the truck, so I thought that I should not be charged for more than the original estimated 10 miles, however I was surprised to be charged for it. Yes, the difference was not much, but I thought that since I had filled the tank to a higher level than it had been when I picked up the truck that it was a wash and I should have only been charged the original estimate. However after explaining that to the staff I was still charged for the extra mile and a half. That was a disappointment. Otherwise I thought everything was fine.

MARIA K. on 7/2/2015
Rating: 2 out of 5 stars

I was having a great experience until I returned the truck. I waited in line for 10 minutes before the employee at the counter told me that I didn't need to wait because my receipt would be sent to me. Upon looking at my receipt, I was charged for 2 gallons of fuel. I believe this charge is in error because I added 2.25 gallons of fuel to the vehicle prior to returning it. The employee had told me the vehicle gets 12-15 mpg. I drove 31 miles, which equates to 2-2.5 gallons. Moreover, the gauge on the truck does not allow for readings to 1 part in 16 as is shown on the receipt. There are 4 lines at 1/4, 1/2, 3/4, and full. Supposedly I was supposed to return the truck at 5/16 full, but there is no such line. Had I been able to discuss this at the store, I think we could have resolved it on the spot. Because I did not receive the receipt there, I have no opened a customer action with U-Haul, and my excellent experience has drastically detoriated. Please coordinate the precision of the fuel gauge on the receipt with the precision fuel gauge in the vehicle. Otherwise you can count on more unhappy customers and disputes about fuel level precision.

NOEMY B. on 7/1/2015
Rating: 1 out of 5 stars

Complete clean the trucks. I was given a rental truck that was claimed to be cleaned out but when I started to load my boxes and furniture the truck has live roaches in it. I also informed the desk person it wou be highly likely that I would be renting the truck for two days instead of one. He told me that was ok not a problem. Next day I was being harassed for the truck via phone call and for every $50 they had to pay out for reservations they would pass those charges on to me. If i was being charged for second day I should have the right to use the truck second day I was told NO! This is unprofessional from this company. I spoke to regional department and they laughed at me and hung up on me. I am furious to have been treated this way especially when I'm paying for this service. I don't know that I will be using uhaul again for my next move.

Kevin M. on 7/1/2015
Rating: 5 out of 5 stars

Fantastic u-haul experience.

Massoud K. on 6/30/2015
Rating: 1 out of 5 stars

My wife and I had worst experience with customer service and our rental Cargo van in this location. The van was dirty even though we asked for clean car when we made reservation. Since the guy who was in charge didn't want to help us, I had to call somebody from inside to give us blanket to cover the dirt. After we returned the van same guy told me to leave the key in the van, Then all the doors got locked and I had my brief case and some boxes inside the van. The employer was very rude and when we complained to the manager, we were ignored and nobody helped us. The only they told us to call toll free number for road assistance. It took 2 hours for somebody show up and he even didn't have right tools to unlock the doors and left. After that we had to call our AAA service to sent somebody to take care our problem. Finally he succeed but we were there for 3 1/2 hours after they closed their shop. Can you imagine when were heading home somebody from U-HAUL called us and asked us if we need road assistance. Worst service !!

BETH L. on 6/30/2015
Rating: 4 out of 5 stars

The staff was fantastic, remembering me from m a couple months earlier when I bought a tow bar and had it installed there. They were friendly and processed the trailer return quickly. I never even had to get out of the car.

ZHAOQING Z. on 6/30/2015
Rating: 1 out of 5 stars

This location was difficult to find with GPS or Google Map. The receptionist showed I-don't-care attitude when I asked several questions about reservation and drop of. She behaved like she was forced to work there! My poor experience at this location.

EDWARD S. on 6/30/2015
Rating: 3 out of 5 stars

15 ft truck was clean outside and in loading area; however, the cabin had cigarette butts in the ashtray and used boxes stuffed behind the passenger seat. Had to wait in line for 45 minutes to get to the counter. Staff was pleasant, despite the long wait by all of the customers. Told that the truck gas tank was full, but it was at 7/8's. The gas gauge appeared to show a full tank, but when I filled it, the needle pegged to the "F" mark, which it was not at when I got the truck. Probably cost me another $15 in gas.

Paul P. on 6/30/2015
Rating: 5 out of 5 stars

Great facility. Usually rent from a gas station which happens to rent trucks where service is not very good. Will definitely use and recommend 8501 Snouffer School Rd location

EILEEN G. on 6/29/2015
Rating: 3 out of 5 stars

Have your employees understand the difference between $14 adn $28 insurance to explain to the customer adequately, without saying, "Well, you just get more with $28." That's not a good explanation. And this is the 2nd time that the fuel listed on the receipt when picking up has been off - by a significant amount (more than 1/4 tank.) The asian woman is extremely surly and doesn't seem to want to work there. Overall, I probably wouldn't use it again. And the first time I rented, the truck wasn't in good shape. The only reason I went back is because the original reservation was made incorrectly by the reservation agent and when I called the business to verify, I realized it was wrong, and the only truck available was at that location.

CHRISTINE A. on 6/29/2015
Rating: 5 out of 5 stars

Every thing was great! 99 cents a mile seems a little extreme & I had to fill up the truck when I brought it back! Went less than 90 miles & had the truck back in less than 3 hours. Your store location & the people who work there were excellent!!

HUSSEIN E. on 6/29/2015
Rating: 1 out of 5 stars

The agent was not civilized, should have a customer service training. Also, we have noticed an error in gas brought picture instead of 1/2 it was 3/8 she agreed. but, when dropped vehicle after hours were charged 12 for fuel even we returned vehicle with more gas than initially have. U-Haul and their agents are dishonest in their business ethics. I filed a complain. However, I will fill out complain so others can see and avoid your scam.

DOUG M. on 6/29/2015
Rating: 5 out of 5 stars

The person who made the reservation told me this location was open at 7. They were in Fredrick and they were wrong. The Gaithersburg uhaul was very nice.

MICHELE C. on 6/29/2015
Rating: 4 out of 5 stars

thanks. Easy drop-off!!!

Kert B. on 6/29/2015
Rating: 3 out of 5 stars

Young lady who checked me in was still asleep or high and the checkout guy wouldn't even say thanks for using our store when I returned. Truck was great as usual but employees in need of serious training or they don't respect the Brand or Standards. Not returning.

LAURA B. on 6/28/2015
Rating: 3 out of 5 stars

While dropping the Uhual off my girlfriend had a few questions. She asked the gentleman that seemed to be responsible for inspecting the vehicle who immediately talked down to her and then began to lecture her about the drop off process. Not a pleasant experience, though the truck did work well for our needs.

ROBERT W. on 6/27/2015
Rating: 5 out of 5 stars

think of anything to improve - staff is awesome - helpful, pleasant, efficient. Truck was ready, clean! Always use this location becasue of the service we get.

ALLAN D. on 6/27/2015
Rating: 4 out of 5 stars

Needs more customer parking at the site. Choice of rentals is great. Best u haul facility I have used.

robert r. on 6/27/2015
Rating: 3 out of 5 stars

The representative (African American Male) checking the trucks/vans back in was extremely rude, rushing customers and people to move their vans. Nobody seemed to have an issue except him, all customers were fine and understanding of each other's hold ups in the small parking lot. Additionally, the van was rented dirty and returned the same way. As a result of it being returned dirty (although received dirty) the same gentleman tried to apply a cleaning fee. I spoke to a supervisor who initially asked me to clean it although I told her there is no way that it can come from moving couches. She asked me to clean it again but I declined because of how I received the van. She went to check and then came back and agreed that furniture couldn't do that. In the future, she should go and investigate instead of asking a customer to clean something they didn't do. She claims she wasn't going to charge the cleaning fee as a result of her findings. Based on these two interactions with both of these employees I will not return to this location and will suggest that others don't rent from here as well. I recently used h U haul in Chicago and didn't experience this issue. The general manager who rented me this van although she wasn't overly nice she was efficient and I appreciate her work.

BILLIE H. on 6/27/2015
Rating: 5 out of 5 stars

There is always room for improvement, before I went to the Gaithersburg location, I was pretty much done with the uhaul store, customer service stunk, but this location has made me rethink using uhaul, it was so clean the customer service was thru the roof, perfect, truck was running and cooled off (91 degrees) that day, so was much appricated, was a perfect experience, which I could say that about previous rentals, espically the Graves UHaul site in Olney MD, very poor custoner service, trucks dirty, no one walks you to the vehicle, level of custoner service with April at this location stunk. Gaithsburg will be my new store for moving supplies and trucks, thank you!

PAUL C. on 6/25/2015
Rating: 2 out of 5 stars

the 1st man upon arriving was rude and not helpful. no one showed us where they wanted the trailer. will not return to this location.

Hazel J. on 6/24/2015
Rating: 5 out of 5 stars

Keep up the good work. God blessed! Jesus!

GREGORY M. on 6/22/2015
Rating: 4 out of 5 stars

Great staff, very friendly and it took me less than 10 minutes to get my truck and be on my way. A pleasurable experience all around!

MARIA N. on 6/22/2015
Rating: 4 out of 5 stars

Be more concern about client needs.I called the location asking if I could use the truck one more day,said no,need to return by 8 sunday.and get another one.I went there by that time ,still close,went back with the truck,then return by 9 ,to get the other one,,got there just to tell me I could take the same truck again.Make me waste time y millage

LIONEL S. on 6/20/2015
Rating: 2 out of 5 stars

Rear doors were very hard to close.. I went to this location after going to a U-Haul in Frederick, MD that failed to have a 5x8 cargo trailer ready for trip for FL when promised This caused a two day delay planned for trip. NOTE: Both of these places were very clean and employees doing the paper work were nice..