Arrowhead Storage (U-Haul Neighborhood Dealer)

Arrowhead Storage (U-Haul Neighborhood Dealer)

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Address

7040 N Broadway
Gladstone, MO 64118

(816) 420-9400

(1/4 mile south of 72nd st on Broadway)
Driving directions

Details

Standard Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: 9 am - 12 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Gladstone, MO at Arrowhead Storage

Moving to or from Gladstone, MO, 64118? Get FREE truck rental rate quotes at Arrowhead Storage. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Gladstone, MO will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at Arrowhead Storage

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Gladstone, MO.

Cargo vans and pickup truck rentals in Gladstone, MO

U-Haul cargo van rentals and pickup trucks in Gladstone, MO are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Gladstone, MO, 64118. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Gladstone, MO, reserve a van for your moving needs from Arrowhead Storage!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

JEFF B. on 5/28/2015
Rating: 2 out of 5 stars

Check in process took 45 minutes... there were two people in front of us. The truck was missing a muffler... so I still have ringing in my ears from the noise.

William W. on 5/26/2015
Rating: 3 out of 5 stars

The trailer tongue did not lock properly on the ball. Several attempts to engage the trailer to the hitch. Fix the trailer tongue so it properly engages the customer's hitch.

AARON D. on 5/26/2015
Rating: 2 out of 5 stars

I was giving no instructions. They did not tell me what to do if no one was in the office to drop the keys off. I felt like they handed it to me and said go.

Bethany W. on 5/26/2015
Rating: 1 out of 5 stars

So many errors occurred because of Uhaul. Firstly, please make the drop off day available online. I needed the Uhaul for 1 week, but was only given two days with no option to extend or change the dates online. I have no idea why you wouldn't allow this change at the point of scheduling. Don't you want to know the true amount of time a van will be spent with a customer to estimate both the equipment that will be available at any given date as well as the ACTUAL cost/revenue to your company? Secondly, because I could not schedule the extra days online - I chatted with customer service at the time of scheduling online to find out procedures. I called customer service after scheduling and the actual Des Moines location so everyone was aware what day I would need to return the equipment. I also confirmed the dates when I was called when the equipment became available. At pick-up, I found that Uhaul made an error on the date of drop-off it was listed for two days earlier than I had requested. I pointed this out when reviewing the paperwork before leaving the location. The representative assisting me said he was changing it in the computers, but it wouldn't reflect in the paperwork because he already printed it. THAT IS THE LAST TIME I TAKE ANYONES WORD FOR ANYTHING!!! I called the Uhaul location a few days later to confirm they were aware of the date of drop-off and they said those two extra days were not added in the system and I would need to pay more, but they would transfer me to scheduling to schedule it. I scheduled the extra two days and confirmed that it would be $40 a day extra. Uhaul did nothing to comp me for this poor customer service, other than saying it would have been the same amount either way. It wasn't my problem - I have been so proactive ensuring this error didn't occur, I don't know what else I could have done. After many confirmations that it would only be $80, I returned the equipment early afternoon on May 23rd. The drop-off location is seriously only open for 3 hours a day. So, I called customer service to find out how I should pay for the 2 extra days. They said to call the location when they open. I did call (every half hour) of that three hour window on Sunday the 24th with no answer by the location. Then magically, my card was charged with - get this - six extra days for a total of $240 instead of just the two days. Believe me you will get horrible reviews from me and I will make sure no one I know ever uses Uhaul. You could have made this right and I would have indicated so in my reviews, but your customer service was the worst I have encountered in such a long time. Way to go Uhaul.

MICHAEL T. on 5/23/2015
Rating: 2 out of 5 stars

Only had one person, long line. Took me about 40 minutes to turn the truck in.

BRYAN B. on 5/23/2015
Rating: 1 out of 5 stars

Owner was 20 minutes late, store was locked at pickup and drop off (before end of business) and provided no apology other than saying he hasn't seen the reservation. I was also charged a fuel fee despite gassing up lless than a mile away. Equipment was perfectly fine.

pete n. on 5/19/2015
Rating: 4 out of 5 stars

Attendant was very courteous. My opinion there should have been a second person there. We did have to locate our own truck. No big deal. Overall a great experience. Thanks, Peter Nelson

JASON G. on 5/18/2015
Rating: 3 out of 5 stars

We only had 15 miles. Thought I was overcharged.

steve w. on 5/17/2015
Rating: 4 out of 5 stars

The rental place was clean and well organized, and the rental yard was clean and well stocked.

ROBIN B. on 5/15/2015
Rating: 5 out of 5 stars

When I called to let him know I was running late, He was super friendly. When I got there, He was at lunch and asked me to leave the truck with the keys in it. 3 weeks later I received multiple calls from U Haul asking when I would like to return the truck. This was stressful. I guess its not his fault, but I don't know since U Haul NEVER contacted me to let me know that it was fine. The day I received this email, I also received a confirmation. Almost 4 weeks later.

Adan V. on 5/13/2015
Rating: 4 out of 5 stars

It's unclear where the office is for pick up/drop off. The gentleman running the location was very friendly and accommodating. It seems like he's the only one there and he has a huge stock of trucks.

RON K. on 5/4/2015
Rating: 2 out of 5 stars

I have had to spend time to get billing fixed. I received the truck on Saturday but when I reached my storage unit there was a Appliance, dolly and a 2nd dolly in the back of the truck which I didn't ask for. There was also about 20-25 furniture pads that were in the back. It was a pain to continuously move this equipment around when trying to load the truck. I called to make sure I did not get charged for the equipment but when I received my bill I was charged. Not happy with having to go through this mess when I'm in the middle of moving.

Stephenie N. on 4/28/2015
Rating: 2 out of 5 stars

When I arrived for my reservation time, it was apparent that the facility had overbooked the number of reservations for that time slot. The office building was not big enough to accommodate more than 2 clients at a time. They did not have my appliance dolly, as reserved. When I inquired about my guaranteed $50 for this inconvenience, the owner (?) of the facility became very rude and would not provide any definite answers about how/when I would receive the money. All in all a poorly run facility.

KATHLEEN S. on 4/27/2015
Rating: 1 out of 5 stars

when I called to get the total charge they over charged me by 121.3 miles. The man Dan or Don was disrespectful when he offered to transfer me to customer service. He said they are not going to do anything about it either. I was satisfied when I picked up the truck except that they were only open from 10:30 until noon this particular day. Had I not called he would not have told me. The lady that was in the office must have been being trained as well because he was telling her what to type in. and their son or just a child that was with them was running around the very tiny office and climbed in the chair my husband was going to set in. I rented a truck from this same location in January of this year and I was totally happy, but not at all this time. As if I am not already struggling with life I now am being robbed of my money. I will not tell people to go to this location as a matter of fact I will an already have complained to my family and a few friends about it.

JACQUELINE D. on 4/27/2015
Rating: 4 out of 5 stars

I had an awesome experience ... No improvement!!!

Jacob T. on 4/27/2015
Rating: 1 out of 5 stars

Didn't have correct equipment on arrival, had to drive out of my way to get an appliance dolly,even after placing my rental order a few days before ..overall very poor experience

JASON Q. on 4/27/2015
Rating: 3 out of 5 stars

The line for the 0900 time was way too long and took them a while to manage for some reason. This should not have taken 45 minutes as there was only 6 customers. Set us behind for the day do make sure you plan better than I did. I'd suggest being there at 0830 to be the first in line. Truck was clean and worked like it was designed and the employees were nice.

ANGELA T. on 4/27/2015
Rating: 3 out of 5 stars

There needs to be more of a waiting area. There were people standing outside when we arrived. I understand that there was a new person training but it took us over an hour to get in and checked out. Our reserve time was 9am and I had express checked out my vehicle when I reserved it but still had to go through all of the steps. Other than that the customer service was friendly. I would use this location again

FELIPE V. on 4/24/2015
Rating: 2 out of 5 stars

Service was poor. Very unfriendly, made a mistake on my bill.

Nancy L G. on 4/20/2015
Rating: 3 out of 5 stars

Location was a little hard to find, but otherwise ok.

Kyle K. on 4/20/2015
Rating: 4 out of 5 stars

Does not open until 9:00, be nice if earlier

Michael C. on 4/18/2015
Rating: 5 out of 5 stars

Only suggestion would be to have two people on site on Saturday mornings when there are a lot of reservations

Joe H. on 4/11/2015
Rating: 5 out of 5 stars

Only issue was when I dropped off my rental at 2:45 PM no ne at office I waited 15 minutes and used the drop box. My recommendation a Sign could be posted on door informing visitors etc. he would be back at whatever time he was expected back?? Not an issue I used the drop off box But I would of preferred for someone to do a visual check of the rental after I returned it and I was present???

BEHNAM N. on 4/9/2015
Rating: 5 out of 5 stars

Everything was great I would however recommend brake check on the moving truck the brakes felt weak. Thank you.

Tracy B. on 3/27/2015
Rating: 5 out of 5 stars

A very easy in/out experience. They are located in the neighbourhood and this was the first time I have ever used them but will definitely consider U-Haul in the future!