I was forced to drop off at this location after-hours by U-haul after requesting to drop off at Peace Frogs. I don't know why the drop-off location changed but it was about the same distance from my house so not a big deal. However, when I went to this new location, there was a sign to drop off rental equipment around the corner. This "parking lot" was pitch black (about 7:30 PM) and I couldn't see a thing. I used my cell phone flashlight to attempt to back the trailer into an area that was against the woods and very unsafe feeling. I would not recommend this location for an after hours drop-off location because it was un-lit and NOT inviting. There was no one present to help me so I can't comment about personnel at this location.
Ronald LeBeau
Extra Storage Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gloucester, VA 23061
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Customer Reviews
- 4.5 Average Customer Rating
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Joyce was very helpful and kind. She answered all my questions and assisted me and my son with a pleasant and helpful attitude the entire time. She is amazing!!
Jeri MarshallThe staff was great and curious. She knew her job well and was quick to help me. Thank you for your service.
Gary RitcheyExcellent
Jose Villafane McspaddenMade them aware of the problem with ramp. They will take truck out of service for repair.
Joyce Whay