Too expensive and use up too much gas not what I expected to pay for a small truck
Johannes B
T100 Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chula Vista, CA 91911
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Customer Reviews
- 4.0 Average Customer Rating
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After leaving for my trip. Found out trailer I had rented was bent. Have pictures and reported. It was so bad I could only travel approx 40 mph for the safety of my family and my vehicle and other vehicles on the road. Have been waiting for a phone call. And instead I get an email stated that he tried to get ahold of me and here is a $100 refund. I’m sorry but this is horrible customer service. And I would like to talk to a representative. If we cannot resolve this then my next steps are to get legal involved which I would rather not go that route. But that trailer should have never left their lot. Brad Gage 530-632-7110 Brad@goldgageperformamce.com
Bradley GThe only problem with this location is that you need to check in on one side of the street, and then get your equipment at a locked gate lot at the other side of the street having to cross 5 lanes of traffic. So although the service is good, I would say this a DANGEROUS location to rent from.
WILLIAM AIts true that it is a scam place, every review says the same thing but it was so close by i had to try. Same thing happened though, they charged for the cdw (calofornia damage waiver) even though i specified i didnt want it. Also i know how they get customers, because theres another u haul place across the street (its fake) and if you book there (has 4.6 stars) they will call you and tell you its closed no matter the time or day and send you right across the street to the one with 1.6 stars
Nich WNot happy with getting charged for 2 days of rental when I only had it for 23hrs. I submitted a dispute
Gustavo M