U-Haul of Henrietta

U-Haul of Henrietta

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Address

290 Jefferson Rd
Henrietta, NY 14623

(585) 292-7000

(Hwy 252 W Of 15)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Henrietta, NY at U-Haul of Henrietta

Moving to or from Henrietta, NY, 14623? Get FREE truck rental rate quotes at U-Haul of Henrietta. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Henrietta, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Henrietta

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Henrietta, NY.

Cargo vans and pickup truck rentals in Henrietta, NY

U-Haul cargo van rentals and pickup trucks in Henrietta, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Henrietta, NY, 14623. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Henrietta, NY, reserve a van for your moving needs from U-Haul of Henrietta!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Roohi H. on 12/20/2014
Rating: 5 out of 5 stars

Very professional and courteous staff. Check in/check out was quick and efficient. Equipment was in good shape.

BRUCE T. on 12/19/2014
Rating: 3 out of 5 stars

There are a couple of important issues with thie truck iI rented. First, and most important, it does not shift properly - I had to constantly keep pushing it into overdrive to try to keep up with 70mph fwy traffic, it does not accelerate properly or have enough power to to negotiate feeder on-ramps and has no power going uphill. Hence, it wasted an inordinate amount of gas and was very expensive on a 2000 mi + trip. I had to call roadside assistance and he documented the problem so it is a matter of record. Second, the truck is out of alignment and pulls to the right. Again, thus is a real issue for such a long drive

William G. on 12/16/2014
Rating: 4 out of 5 stars

Staff was friendly and helpful.

Rose S. on 12/15/2014
Rating: 4 out of 5 stars

I think the trucks need some thicker windshield wipers, wiping was horrible. Also the truck shook while braking. The truck was very clean though.

RITA F. on 12/15/2014
Rating: 4 out of 5 stars

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CARLA K. on 12/15/2014
Rating: 4 out of 5 stars

Salesman could've been a little friendlier instead of seeming irritated that I showed up. Explained nothing about the truck at all (luckily I have rented UHaul before, but there were updates to the truck that I would've appreciated a manual on).

J. Mary M. on 12/14/2014
Rating: 5 out of 5 stars

Thank you for being so friendly during a very stressful time -- moving!

DAVID K. on 12/11/2014
Rating: 4 out of 5 stars

Everything went very well...The staff were all so helpful and courteous?

JAMES J. on 12/10/2014
Rating: 5 out of 5 stars

Nothing

JASON P. on 12/4/2014
Rating: 2 out of 5 stars

Truck itself was okay, customer service at pickup was unacceptable. I helped a family member move and she called in advance to reserve the truck by phone and use her credit card and noted I would be the driver. She specifically asked if this was okay and the rep confirmed it was and said that the credit card would be held on file so when picking up the truck, I would not need to present my credit card. The gentleman when I picked up the truck, said I need to present a credit card and I explained to use the one on file as I was told to say by the phone rep. He said there is no credit card on file and that they always require one in person when picking up the truck. I explained that the family member talked to a rep when making the reservation and said she could use my family member's card as she would be paying (and lived 45 minutes away so unable to present the card). He said that can't be. So I said she must have been lied to by your rep and he said "I guess so". He was not apologetic and quite unhelpful, quite the opposite of what customer service should be. I was quite disappointed and frustrated. As well, when getting the truck out to the moving site, moving pads and a hand truck were locked on the wall of the truck so moving space was wasted as if things were removed, an extra fee would be charged. Experience was quite disappointing and will make me think twice before using U-Haul again.

PATRIC Z. on 12/3/2014
Rating: 5 out of 5 stars

Your 26' trucks are way too old for cross country travel

josh s. on 12/2/2014
Rating: 1 out of 5 stars

I had to pick up the truck in victor then go to Henrietta to pick up the trailor and then to canandaigua to load the truck. Are u kidding me. I had to take a different unsafe route to mass. Through the Vermont mountains in a snow storm towing a truck. Never again will I use u-haul

BERNARD E. on 12/2/2014
Rating: 2 out of 5 stars

The cargo van I rented was ok until I had to use the windshield washers, and realized they did not work. Driving the thruway in upstate New York during winter can be dicey, but without windshield washers, downright treacherous. I wanted to just turn in the van, but since I rented a local/round trip, it was made clear I was responsible for the return trip to Rochester. Transit Road was very helpful, but in the end, after Transit gave me another van, I elected to pay the one way penalty, & leave the broken truck in Transit. Shame on Henrietta for not maintaining their fleet in a mechanically safe manner, & shame on me for not going over the truck with a fine tooth comb before I left Henrietta.

STEVEN H. on 12/1/2014
Rating: 3 out of 5 stars

when i select a place to pick up trailer, i want it there. not someplace else where you want it. if it isnt availible there then dont show it. to me it means you rented what i chose to someone else. i chose a place that was good for me not good for you. i am the customer not you. to me it is false advertisment.

KATIE V. on 11/26/2014
Rating: 1 out of 5 stars

Truck broke down 3 times. Had to call roadside each time. Manager still charged me full price. Will never go back and will never recommend them to anyone else. Worst customer service I have ever encountered.

Aaron M. on 11/24/2014
Rating: 5 out of 5 stars

Well-lit, great location across the street from a gas station. Drop box was easy after hours.

PAUL C. on 11/24/2014
Rating: 5 out of 5 stars

Nothing. From making the reservation and advance check in online the process was seamless. Makes working with U-Haul very easy.

GAIL Q. on 11/21/2014
Rating: 5 out of 5 stars

Nothing. They were excellent.

EVAN L. on 11/18/2014
Rating: 5 out of 5 stars

The guys were very friendly and quick. It was very greatly appreciated on an extremely hectic day.

James D. on 11/17/2014
Rating: 4 out of 5 stars

In and out quick at drop-off. No issues. Thanks!

Robert M. on 11/15/2014
Rating: 5 out of 5 stars

Employees were excellent and hooked up the trailer for me. It was ready as promised and did the job for me what else can you ask. I will be back!

Christopher F. on 11/15/2014
Rating: 3 out of 5 stars

The person that checked the truck out for me when I came to pick it up was not friendly at all and was chewing tobacco!!! That is one of the least professional experiences I have ever had when dealing with a business. However, when I dropped the truck off, the person that checked me out was very nice and friendly.

SUSAN B. on 11/11/2014
Rating: 5 out of 5 stars

If female, might want to go over latch on back of truck and or need for padlock to secure items when truck is left unattended. I felt the staff was friendly and very helpful!

David B. on 11/9/2014
Rating: 3 out of 5 stars

No problems with drop off.

WILLIAM K. on 11/9/2014
Rating: 5 out of 5 stars

Staff was very helpful and explained the whole process to me so that I understood everything about the rental.