U-Haul of Henrietta

U-Haul of Henrietta

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Address

290 Jefferson Rd
Henrietta, NY 14623

(585) 292-7000

(Hwy 252 W Of 15)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Henrietta, NY at U-Haul of Henrietta

Moving to or from Henrietta, NY, 14623? Get FREE truck rental rate quotes at U-Haul of Henrietta. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Henrietta, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Henrietta

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Henrietta, NY.

Cargo vans and pickup truck rentals in Henrietta, NY

U-Haul cargo van rentals and pickup trucks in Henrietta, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Henrietta, NY, 14623. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Henrietta, NY, reserve a van for your moving needs from U-Haul of Henrietta!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

PAUL P. on 7/31/2014
Rating: 2 out of 5 stars

I ordered a 26' truck 3 weeks prior to pickup and was notified 18 hrs before pickup that the truck size I ordered was not available. This was completely unacceptable. If you won't have 26' trucks available don't let them be ordered from that location.

Piotr K. on 7/31/2014
Rating: 1 out of 5 stars

Made a RESERVATION a week before picking up truck for an important and big move. Was, rather rudely, informed by "Teresa" 2 days before truck pick up that my size would not be available until Monday - and she even took the liberty of moving the pick up date to then. My life and schedule are not contingent upon her scheduling capabilities - such liberties. I was forced to downgrade to a smaller truck, which forced me to literally discard a couch that I had no space for. Why make a reservation in the first place? Additionally, other trucks of the larger sort were parked in the yard, as well as available in other locations locally - EVER HEAR OF DRIVING ONE OVER AND MAKING IT AVAILABLE TO OBLIGATE THE RESERVATION OR UPGRADING FREE OF CHARGE TO A LARGER SIZE? A very shoddy way of doing business indeed. The staff I interacted with, however, both at pick up and drop off locations, were quite professional and helpful. Kudos to them, shame on Teresa. I suggest finding a scheduling coordinator that can actually perform their job so as to satisfy customer expectations. Shame on you.

KRISTA K. on 7/31/2014
Rating: 5 out of 5 stars

We rented a pick up truck to move a sofa and loveseat. Everything went great. We booked easily online. Everyone at the store was nice and efficient. I would definitely rent from uhaul again.

CAROL S. on 7/31/2014
Rating: 4 out of 5 stars

I reserved an auto transport but it was not available on the pick up day. The person I spoke to did little to help me get one. I called Williamsport PA to reserve a transport and we had to drive both vehicles there to pick it up. Luck for me there we two of us to drive.

Vincent P. on 7/29/2014
Rating: 4 out of 5 stars

Extremely friendly & polite staff - thank you!

Mark S. on 7/29/2014
Rating: 3 out of 5 stars

Rented 14' truck for local move. Very strong rain storms entire morning. Opened rear door and floor & upper storage area were soaked. Roof leaking in 2 spots. Kept furniture on dry side. Boxes near leak got wet. No damage. Young man very apologetic when returned. Older gentleman's response inside was that all the trucks leak in real bad storms. Said trucks are water resistant...not water proof. Would seem you could count on a truck not leaking when it rains to protect your valuable property when moving.

Andrew G. on 7/28/2014
Rating: 3 out of 5 stars

I was not informed on how to properly fill the gas tank. The exact surprised phrase I got when I returned the vehicle was "Oh...you filled the whole thing!? You didn't need to do that". So I lost like 50 bucks.

ERIC Y. on 7/28/2014
Rating: 3 out of 5 stars

Used after hours drop off

Frank W. on 7/27/2014
Rating: 4 out of 5 stars

Web site suggestion that you come in early to get your trailer hookup checked out was helpful as I discovered I had a blown fuse for one of the tail lights.

Diane G. on 7/26/2014
Rating: 1 out of 5 stars

Have the truck size available that the customer requests. Also explain all applicable charges to the customer in the beginning so there are no surprises later.

MICKY A. on 7/26/2014
Rating: 5 out of 5 stars

Disappointed as we were promised a 1/4 tank of gas at no cost for the extra travel we had to do just to get the uhaul. This agreement was not honored.

Jennifer L. on 7/25/2014
Rating: 4 out of 5 stars

The wait was about 20 minutes...there were not enough people working.

chris c. on 7/22/2014
Rating: 5 out of 5 stars

Everyone very friendly and helpful. Thank You.

PHILIP C. on 7/21/2014
Rating: 4 out of 5 stars

When I picked up the trailer, staff was friendly and helpful. No issues there. However, there were two issues after that. The guy helped me hook up the trailer and at first he didn't cross the chains under the tongue. I asked him about it and he told me it wasn't necessary. This is a safety requirement, at least in PA. A U-haul rep should know that and should be doing this even if not required by NY Law. After that, I had to talk him in to doing a light check. He assured me that all of the lights were in order. However, the next day, with the trailer loaded, I was getting ready to leave and the left turn signal was not working. I never unhooked the trailer and chances are that the lights did not stop working in the five miles I had driven it from the U-Haul location. This should have been corrected when I picked up the trailer.

PETER S. on 7/21/2014
Rating: 3 out of 5 stars

The trailer was tipped forward when attached to my 2013 GMC Sierra PU, I was never told that rain would enter the trailer door bottom and water damage the contents; two mattresses, pillows and boxes. I was very disappointed the U-Haul employee didn't tell me this would happen. I was moving my Mother's belongings. She will be 89 years old in November. It took three hours beyond her bed time to dry her belongings sufficiently to sleep upon.

Kris C. on 7/21/2014
Rating: 3 out of 5 stars

Service was good, truck clean, but the truck looked like it was leaking in 1 corner from a recent rain. Will use service again. I often buy boxes on occasion to box all my junk.

SUSAN V. on 7/20/2014
Rating: 5 out of 5 stars

Location excellent but not chosen by me. Made reservation more than a week ahead--why can't customer preference be accommodated? Also, old U Haul policy of leaving and returning with full gas tank preferable to new policy.

FAISEL A. on 7/19/2014
Rating: 5 out of 5 stars

The prices are a little bit high, which makes it fine to me if it was the first time using it. And I wish if there are some offers for the people who already used Uhaul before and their info is in the system such as socend time the mileages prices get reduced 20% and so on. And naming the prices on how old the car is because I believe that new cars has economic mode which saves the fuel. Lastly, the employees are really kind, helpfull, fast, orgnized and thoughtful where they can give you a good recommendation for what type of truk you need and what types of equipments may help you. It's an experiment, and mine was really good

ROBERT C. on 7/19/2014
Rating: 3 out of 5 stars

I was very disappointed that my on line rental was accepted at a location 5 minutes from my home. Then when I went to verify my rental was all set the night before my 7AM pick up, I was told I had to drive 30 minutes to other side of town for my pick up and there was nothing anyone could do to give me a customer satisfaction discount, not even allow me to drop off at the nearest location to my home. This is deceptive advertising....not full disclosure. And no authority at store level to appropriately address customer satisfaction issue !!!!!!!!!!!!!! I am very displeased. Bob Coriale. Contract No 26147108, July 17, Uhaul Location was Victor NY but was then changed last minute to Henrietta NY on other side of town.

Philip S. on 7/17/2014
Rating: 3 out of 5 stars

Acknowledge and assist customers when they come in rather than calling customers who are not present. I believe I overheard the gentleman in error say he was the manager of the store to the person on the phone, in which case, I would tend to believe he would understand that concept of customer service.

MARK F. on 7/15/2014
Rating: 3 out of 5 stars

Dillan was very helpful.

Lorraine S. on 7/13/2014
Rating: 5 out of 5 stars

Couldn't be easier to use the 24 hour drop box. Glad that email receipt was sent in a timely manner to show everything was accounted for.

Joe L. on 7/13/2014
Rating: 3 out of 5 stars

The location is very good. Upon aririval and return I was greeted and served by friendly employees. The building appears to be a little small for the operation but I understand that the building was a service station at one time. Thanks for a the reasonable price on my trailer rental.

GAYLENE S. on 7/12/2014
Rating: 5 out of 5 stars

Very organized transaction; questions were answered, truck was running when we left the store. Equipment was clean & in great working condition. Impressed!

JUANITA H. on 7/11/2014
Rating: 5 out of 5 stars

Great customer service.