U-Haul of Henrietta

U-Haul of Henrietta

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Address

290 Jefferson Rd
Henrietta, NY 14623

(585) 292-7000

(Hwy 252 W Of 15)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Henrietta, NY at U-Haul of Henrietta

Moving to or from Henrietta, NY, 14623? Get FREE truck rental rate quotes at U-Haul of Henrietta. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Henrietta, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Henrietta

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Henrietta, NY.

Cargo vans and pickup truck rentals in Henrietta, NY

U-Haul cargo van rentals and pickup trucks in Henrietta, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Henrietta, NY, 14623. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Henrietta, NY, reserve a van for your moving needs from U-Haul of Henrietta!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Jeff C. on 8/20/2014
Rating: 3 out of 5 stars

The size of the location is awkward, though the location is very strategic; should something open up that is larger in the same area that affords more store and parking space for your equipment, grab it!

PAUL M. on 8/20/2014
Rating: 4 out of 5 stars

Post a sign with information for after-hours drop offs.

ben c. on 8/19/2014
Rating: 5 out of 5 stars

He had a big selection of equipment and moving supplies. It was a busy time, but he was managing the line pretty efficiently.

MICHAEL P. on 8/19/2014
Rating: 4 out of 5 stars

Very Helpfull Staff. They were overloaded with incoming trailers from local college and still maintained a friendly attitude and speedy processing of our rental.

ERIN OR JEFF D. on 8/19/2014
Rating: 4 out of 5 stars

No issues. Positive experience. I wish I could have returned it to a more convenient location - maybe I could have had I arranged it originally (didn't ask).

BOB T. on 8/19/2014
Rating: 5 out of 5 stars

Great people. Fast service.

timothy w. on 8/18/2014
Rating: 4 out of 5 stars

Nathan did a great job. My experience with this location was much better that my last one at the same location.

Edward S. on 8/18/2014
Rating: 5 out of 5 stars

Good deal. Good place. Best rental truck experience in a while. Thanks.

ROBERT G. on 8/18/2014
Rating: 5 out of 5 stars

Great customer service. Everything was ready as promised.

PATRICK M. on 8/18/2014
Rating: 5 out of 5 stars

Quick service

john g. on 8/17/2014
Rating: 5 out of 5 stars

seamless operation. very impressed and satisfied. i like easy and this service was that

JONATHAN L. on 8/17/2014
Rating: 3 out of 5 stars

The location was fine but the company was horrible - when we arrived we were told that they didn't have the trailer that we reserved...I explained that I had confirmed the day before and was told - 'Oh, the call center will tell you anything... we don't have the 5x8 that you reserved'... totally unacceptable business practice!

JEAN O. on 8/17/2014
Rating: 4 out of 5 stars

The people were efficient and great in getting us the final paperwork finished. I would recommend U Haul again

Sean T. on 8/16/2014
Rating: 3 out of 5 stars

12 foot trailer did not have functioning jack on it. UHaul employee helped lift the tongue and get it hooked up, but needed to drop it after hours. Lifting it off alone was very difficult, dropped it onto the lot where indicated. As there was no jack, and wheel chocks were not provided, trailer began rolling towards my vehicle. I managed to push it back and jam some traffic cones from their lot under the wheels. Overall, not happy with the condition of the trailer. On the plus side, everyone at the location was very knowledgeable and quick while I was going to pick it up. I'd certainly recommend the location, but not all the equipment is in great shape.

JOHN R. on 8/16/2014
Rating: 4 out of 5 stars

I ordered my truck on-line originally. I received a text that said that my pickup time was at 6:30 PM when I had already set it up for noon. I went to the U-Haul store in Henrietta and found out that the the truck I had ordered on-line had to be picked up some place else and that they had no control over the on-line ordering. I was a bit disappointed and really felt like the customer experience was greatly lacking. Once we got to all set up at the store it all went well. I will never use the on-line ordering system again. I will also encourage my friends to never use it as well.

MICHAEL M. on 8/16/2014
Rating: 5 out of 5 stars

I simply dropped the trailer off after close. I got a invoice the next morning so I know they processed my return.

DENISE T. on 8/16/2014
Rating: 4 out of 5 stars

The local office was excellent, the truck was great overall experience was great! However, your 800 number is clueless and worthless.

XIAOYU D. on 8/13/2014
Rating: 4 out of 5 stars

I was told the fuel tank was full and I need to refill it full. I drove 8 miles and it can't be more than 1 gallon of gas. When refilling, when I found that was not right and stopped, I had already put 10$ of gas in and the tank was still not full. WTF they cheat on this and make you put more gas into the car.

Andrew H. on 8/13/2014
Rating: 2 out of 5 stars

need to set up the wheel lock if they drop them off during night. It may move the trailer if the weather goes bad.

JEAN B. on 8/13/2014
Rating: 2 out of 5 stars

When a reservation is made 3 weeks in advance you should be able to get the size truck you ordered in the morning not 6:45 at night. Had to get a smaller truck & had to leave stuff behind. Customer service was no help at all. The worst experience ever!

XUEYA C. on 8/9/2014
Rating: 4 out of 5 stars

It is not appropriate to tell the customer that the truck is not available the day before moving, especially when the reservation was placed two weeks ago.

JODI M. on 8/9/2014
Rating: 2 out of 5 stars

We reserved a 14 foot truck. When my husband picked it up, they told him that I had changed it to a 10 foot truck, which was a lie. They did not have a 14 foot truck available and would not give us the $50 that their website says we are entitled to. All we got was "I'm sorry." Because we had a smaller truck, we were forced to make 2 trips instead of 1, which resulted in having to pay for double the milage. Would NOT recommend this company.

JULIE W. on 8/7/2014
Rating: 5 out of 5 stars

a loading ramp for motorcycles and carts

BART C. on 8/7/2014
Rating: 3 out of 5 stars

This rental was a complete disaster! I arranged for a trailer about a week before traveling to Western NY. I was staying in Batavia NY to help my wife's family clean out their father's house as he was recently moved to a nursing home. The day before I was to pick up the rental, I was sent a text at 6AM (a ridiculous time) telling me that the rental was over an hour away and not at the location I selected. I did not see the text message and went to the location where I thought I was picking up the trailer. It is absurd to expect someone to drive over an hour to pick up a trailer!! I finally had to call every U-Haul location in a 40 mile radius before I found that the Henrietta location had a trailer. While the woman was very helpful, she did get the pickup time wrong so I wasted another 1.5 hrs (round trip) driving to the location only to be told that the pickup was scheduled for the next day. If this is the way that U-Haul deal with its costumers, I won't be returning soon.

SCOTT J. on 8/7/2014
Rating: 3 out of 5 stars

Quit sucking up all the equipment from outlying dealers so that I don't have to drive to the next county to get a simple utility trailer!