U-Haul of Henrietta

U-Haul of Henrietta

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Address

290 Jefferson Rd
Henrietta, NY 14623

(585) 292-7000

(Hwy 252 W Of 15)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Henrietta, NY at U-Haul of Henrietta

Moving to or from Henrietta, NY, 14623? Get FREE truck rental rate quotes at U-Haul of Henrietta. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Henrietta, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Henrietta

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Henrietta, NY.

Cargo vans and pickup truck rentals in Henrietta, NY

U-Haul cargo van rentals and pickup trucks in Henrietta, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Henrietta, NY, 14623. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Henrietta, NY, reserve a van for your moving needs from U-Haul of Henrietta!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

chris c. on 7/22/2014
Rating: 5 out of 5 stars

Everyone very friendly and helpful. Thank You.

PHILIP C. on 7/21/2014
Rating: 4 out of 5 stars

When I picked up the trailer, staff was friendly and helpful. No issues there. However, there were two issues after that. The guy helped me hook up the trailer and at first he didn't cross the chains under the tongue. I asked him about it and he told me it wasn't necessary. This is a safety requirement, at least in PA. A U-haul rep should know that and should be doing this even if not required by NY Law. After that, I had to talk him in to doing a light check. He assured me that all of the lights were in order. However, the next day, with the trailer loaded, I was getting ready to leave and the left turn signal was not working. I never unhooked the trailer and chances are that the lights did not stop working in the five miles I had driven it from the U-Haul location. This should have been corrected when I picked up the trailer.

PETER S. on 7/21/2014
Rating: 3 out of 5 stars

The trailer was tipped forward when attached to my 2013 GMC Sierra PU, I was never told that rain would enter the trailer door bottom and water damage the contents; two mattresses, pillows and boxes. I was very disappointed the U-Haul employee didn't tell me this would happen. I was moving my Mother's belongings. She will be 89 years old in November. It took three hours beyond her bed time to dry her belongings sufficiently to sleep upon.

Kris C. on 7/21/2014
Rating: 3 out of 5 stars

Service was good, truck clean, but the truck looked like it was leaking in 1 corner from a recent rain. Will use service again. I often buy boxes on occasion to box all my junk.

SUSAN V. on 7/20/2014
Rating: 5 out of 5 stars

Location excellent but not chosen by me. Made reservation more than a week ahead--why can't customer preference be accommodated? Also, old U Haul policy of leaving and returning with full gas tank preferable to new policy.

FAISEL A. on 7/19/2014
Rating: 5 out of 5 stars

The prices are a little bit high, which makes it fine to me if it was the first time using it. And I wish if there are some offers for the people who already used Uhaul before and their info is in the system such as socend time the mileages prices get reduced 20% and so on. And naming the prices on how old the car is because I believe that new cars has economic mode which saves the fuel. Lastly, the employees are really kind, helpfull, fast, orgnized and thoughtful where they can give you a good recommendation for what type of truk you need and what types of equipments may help you. It's an experiment, and mine was really good

ROBERT C. on 7/19/2014
Rating: 3 out of 5 stars

I was very disappointed that my on line rental was accepted at a location 5 minutes from my home. Then when I went to verify my rental was all set the night before my 7AM pick up, I was told I had to drive 30 minutes to other side of town for my pick up and there was nothing anyone could do to give me a customer satisfaction discount, not even allow me to drop off at the nearest location to my home. This is deceptive advertising....not full disclosure. And no authority at store level to appropriately address customer satisfaction issue !!!!!!!!!!!!!! I am very displeased. Bob Coriale. Contract No 26147108, July 17, Uhaul Location was Victor NY but was then changed last minute to Henrietta NY on other side of town.

Philip S. on 7/17/2014
Rating: 3 out of 5 stars

Acknowledge and assist customers when they come in rather than calling customers who are not present. I believe I overheard the gentleman in error say he was the manager of the store to the person on the phone, in which case, I would tend to believe he would understand that concept of customer service.

MARK F. on 7/15/2014
Rating: 3 out of 5 stars

Dillan was very helpful.

Lorraine S. on 7/13/2014
Rating: 5 out of 5 stars

Couldn't be easier to use the 24 hour drop box. Glad that email receipt was sent in a timely manner to show everything was accounted for.

Joe L. on 7/13/2014
Rating: 3 out of 5 stars

The location is very good. Upon aririval and return I was greeted and served by friendly employees. The building appears to be a little small for the operation but I understand that the building was a service station at one time. Thanks for a the reasonable price on my trailer rental.

GAYLENE S. on 7/12/2014
Rating: 5 out of 5 stars

Very organized transaction; questions were answered, truck was running when we left the store. Equipment was clean & in great working condition. Impressed!

JUANITA H. on 7/11/2014
Rating: 5 out of 5 stars

Great customer service.

TIFFANY P. on 7/9/2014
Rating: 3 out of 5 stars

This location was not bad minus the fact that it was 20 minutes away from our requested pick up location.

RICHARD B. on 7/9/2014
Rating: 3 out of 5 stars

Would have preferred my original choice in pick up location. Had to drive 30 minutes one way to get to this location rather than 10 minutes for my requested location.

LINDA B. on 7/7/2014
Rating: 5 out of 5 stars

Truly an excellent experience. A place to park the uhaul when I returned it was a concern, but not for long because an employee was on hand to answer my question (all I had to do was role down the window:-)

STEPHEN G. on 7/5/2014
Rating: 3 out of 5 stars

slow customer service. appears they are under staffed to handle the volume

TIMOTHY D. on 7/5/2014
Rating: 5 out of 5 stars

Notify at pickup of exact drop off location so I could plan ahead and be aware when they are open for drop off

GALE B. on 7/4/2014
Rating: 5 out of 5 stars

easy and economical way to move

DAVID F. on 7/2/2014
Rating: 4 out of 5 stars

Unfortunately, shortly after renting the vehicle we locked the key in it. U-Haul has no spare keys. That is just plain stupid! It cost $75 for a locksmith.

NANCY S. on 7/1/2014
Rating: 3 out of 5 stars

long lines,busy store,more staff

Robert D. on 7/1/2014
Rating: 5 out of 5 stars

We'll done. This is a great way to move furniture.

BRUCE W. on 7/1/2014
Rating: 4 out of 5 stars

No real comments to make here. I dropped the truck off after hours. The after hour key drop was easy to find

MICHAEL S. on 7/1/2014
Rating: 2 out of 5 stars

Truck barely had 1/4 gas, I know if I return it less then 1/4 tank I get a 30 service charge and just not appropriate for a truck that was traveling a distance. The more important issue was had to jump start the truck 6 times on my trip, thought I might have left a light on the first time but clear not the issue and when I opened the trunk it was clear to me they have had some challenges with the battery or alternator.Good thing I carry a battery boost, how much time did I lose and save Uhaul because of this?

Marisa A. on 6/30/2014
Rating: 5 out of 5 stars

Brandon was the one who helped me out--both at pick up and return. He went waaaay above and beyond, helping me to get the trailer hitched on to my car. My hitch needed to be filed out a bit to get the ball in--Brandon took car of it all (in the blazing hot sun) and got everything set up. He was incredibly nice, professional, attentive, and friendly. Great location--excellent service! Thanks Brandon!