U-Haul of Henrietta

U-Haul of Henrietta

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Address

290 Jefferson Rd
Henrietta, NY 14623

(585) 292-7000

(Hwy 252 W Of 15)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Henrietta, NY at U-Haul of Henrietta

Moving to or from Henrietta, NY, 14623? Get FREE truck rental rate quotes at U-Haul of Henrietta. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Henrietta, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Henrietta

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Henrietta, NY.

Cargo vans and pickup truck rentals in Henrietta, NY

U-Haul cargo van rentals and pickup trucks in Henrietta, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Henrietta, NY, 14623. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Henrietta, NY, reserve a van for your moving needs from U-Haul of Henrietta!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Doug M. on 9/1/2014
Rating: 5 out of 5 stars

Keep up the good work :)

PATRICK G. on 9/1/2014
Rating: 3 out of 5 stars

I dropped it off after hours so I really can't comment much on this location. they applied my extra mileage properly the next day, so that went well. I would rent from uhaul again.

JASON M. on 9/1/2014
Rating: 5 out of 5 stars

Great service!

FRED B. on 9/1/2014
Rating: 4 out of 5 stars

I was told by the 800 number to communicate through reviews. We were scheduled to also have a car trailer at this location. We were told the day before pickup , that it was only available in Webster NY. We drove our truck and 2 cars(1 for the drop-off) to the Webster location. The guy out there had no clue how to hook everything up, and spent 2 hours trying. We then had to cancel the car trailer. We were forced to drive the truck to Webster and back. Upon arrival in NJ, we were charged for being over the miles allowance. It wasn't much, but on principle, we should not have to pay the mileage fee. Olus we had the hastle of being sent to another location , where they did not know their equipment, on our moving day ! I would like the mileage fee refunded. Thank you ! Fred Blum

CHERYL M. on 9/1/2014
Rating: 4 out of 5 stars

Have more staffing on especialy at the end of the month when there is a lot of move ins move outs

BETSEY F. on 8/31/2014
Rating: 3 out of 5 stars

My issue wasn't with this location specifically, but a U-Haul issue. Within a 2 hour span, my pick up location changed twice. I rented online at one location, a gentleman called to confirm at another location, and then a 2nd gentleman called from this location to confirm there. I went from a few miles away to 20 miles away. To return my truck I had to drive by a location 2 miles away to drop it off 15 miles away. You gave me extra mileage, and that cost you money, thereby raising my rates. It also costs me more in gas.

Silvilio C. on 8/31/2014
Rating: 2 out of 5 stars

More personnel to service the customers, every time I go there I have to wait a lot.

SUSAN C. on 8/31/2014
Rating: 4 out of 5 stars

We had to wait in a long line even though there were 3 cashiers. Maybe you could have a separate person/people to turn over the truck after cashier gets contract signed so that the cashier does not have to leave the counter after every customer. I appreciate that this was the end of the month, but the truck was there and waiting, thank you. (I've heard horror stories and was nervous about this.)

Dale M. on 8/30/2014
Rating: 5 out of 5 stars

Pleasant staff, easy return process.

DALE E. M. on 8/30/2014
Rating: 5 out of 5 stars

What a difference from Sullivan County, New York to Monroe County, New York! At this location, all shapes and sizes of rentals were there, it was a UHaul-only building rather than a tiny office attached to a diner as in Sullivan County.

EMILIE T. on 8/29/2014
Rating: 3 out of 5 stars

Faster service or better communication with long lines of customers

NICHOLAS T. on 8/29/2014
Rating: 5 out of 5 stars

The best of thr best!

PHIL M. on 8/29/2014
Rating: 5 out of 5 stars

U haul telephone reservation customer contacts needs great improvement. Some of the worst customer service representative I have ever worked with

mitchell s. on 8/28/2014
Rating: 5 out of 5 stars

Nothing it met expectation

JUDITH W. on 8/26/2014
Rating: 5 out of 5 stars

I was very surprised of the good service I receive due to a lot of negative reviews I read on line.

Phil M. on 8/26/2014
Rating: 5 out of 5 stars

your 800 reservation service is a joke Some of the worst reservation experiences I have ever experiences. Call me if you real want to discuss Phil McMahon 585-330-3227

Simon M. on 8/26/2014
Rating: 4 out of 5 stars

Sort of understaffed when we were there, though it seemed like a busy day. The staff that was there was very friendly and helpful.

PAMELA W. on 8/25/2014
Rating: 2 out of 5 stars

Customer service is lacking. Trucks parked all over this busy time of college back to school. Perhaps one or two of the staff could direct traffic to help ease the congestion and welcome customers.

GREGORY C. on 8/25/2014
Rating: 4 out of 5 stars

They only had one person working the counter and one in the yard. I was okay, as I got it dropped off in not too long of a period. But, had I had to go inside, it would have been very time consuming. This was RIT and U or Rochester's registration week, so it was obviously going to be busy. I would have expected 2-3 people working the desk.

Peter B. on 8/25/2014
Rating: 3 out of 5 stars

The day I rented may have been an unusually high volume day but both the pick-up and drop off had long waits for assistance. The location may have been understaffed. Should come up with a method of express pick-up and drop-off.

AMBIKA A. on 8/25/2014
Rating: 4 out of 5 stars

Wonderful and Thanks to all friendly staff members.

RACHEL H. on 8/24/2014
Rating: 4 out of 5 stars

The employee didn't tell me to tighten any straps that were securing my cars tire on the hitch. I noticed they had come off & was a bit panicked. Perhaps walking through how you're attaching the car to the hitch & explaining things that might happen, would be a way to improve.

RICHARD R. on 8/23/2014
Rating: 5 out of 5 stars

I forgot my contract for the turn-in, but the Henrietta personnel had no problem looking up my order and sending me on my way.

MICKEY B. on 8/23/2014
Rating: 4 out of 5 stars

It was not the location we requested. It was 15-20 miles from our prefered location.

CHRIS J. on 8/23/2014
Rating: 5 out of 5 stars

Please don't "upgrade" a trailer to a bigger size without contacting the customer. Nico from Arkansas helped us correct the problem.