U-Haul of Henrietta

U-Haul of Henrietta

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Address

290 Jefferson Rd
Henrietta, NY 14623

(585) 292-7000

(Hwy 252 W Of 15)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Henrietta, NY at U-Haul of Henrietta

Moving to or from Henrietta, NY, 14623? Get FREE truck rental rate quotes at U-Haul of Henrietta. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Henrietta, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Henrietta

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Henrietta, NY.

Cargo vans and pickup truck rentals in Henrietta, NY

U-Haul cargo van rentals and pickup trucks in Henrietta, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Henrietta, NY, 14623. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Henrietta, NY, reserve a van for your moving needs from U-Haul of Henrietta!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

PHIL M. on 9/16/2014
Rating: 5 out of 5 stars

telephone reservation personnel are about the worst in the industry. Once they get the credit card number the customer service stops and the rush starts to get off the phone call me for clarification Phil 585-330-3227

KATHY P. on 9/12/2014
Rating: 3 out of 5 stars

The U-Haul site on Jefferson Rd & Brighton Henrietta Town Line Rd, Customer Service on the phone was horrible. When I called to confirm my understanding of the rental costs. The man who answered the phone was yelling at me NoNoNO and quoted double the actual cost of the mileage (.79 per/mile instead of .40). I called the 800# & the woman there was extremely helpful & had wonderful customer service skills. I was disappointed we had to return the truck to this location. But the gentleman who waited on us was very pleasant and we had no problems with him and it was a quick return. The employee that answered the phone at this site has made me mistrust the integrity of this U-Haul site. Makes me wonder if they're taking advantage of the students at RIT and the other colleges in the area.

SIMON P. on 9/9/2014
Rating: 5 out of 5 stars

very courtious employees

DEBORAH C. on 9/8/2014
Rating: 5 out of 5 stars

Drop off was quick and easy. The truck ran well, no problems

BOB C. on 9/8/2014
Rating: 5 out of 5 stars

Always request a 4 by 8 due to underground parking site. Seldom get the 4 X 9. This time I did! Very satisfied

LARRY Q. on 9/7/2014
Rating: 5 out of 5 stars

Both the equipment & the Staff support were excellent (as usual)!! I return again & again for this reason!

AMELIA G. on 9/6/2014
Rating: 3 out of 5 stars

You should either remove the trailer hitch, make it optional or cover it with a rubber bumper. My husband and I both walked into it while carrying boxes and got huge contusions. You should allow your reviewers to upload photos. A picture is worth a thousand words. Also, the truck says $19.95 per day. That’s pretty misleading, since the final bill was $50. for 4 hours.

DORTHEY L. on 9/6/2014
Rating: 5 out of 5 stars

have a quicker response to phone service. The damage to thee truck was pointed out which was no problem for the time we had to use it. We were well informed of the best prices and the customer service was GREAT and the people very knowledgeable. You also have the best prices. I would only use U-HAUL for any future needs.

michael r. on 9/2/2014
Rating: 3 out of 5 stars

I rented an auto transport and it took forever. They could not get the lights to work and I got chew up by mosquitos. The call center guy told me there was a comealong on the unit. And there was not just a all around nightmare. The manager at the call center was not very nice either. I was not happy at all! You should train your people at the call center better not to lie and be more personable.

Stacey V. on 9/2/2014
Rating: 3 out of 5 stars

Uhaul should make sure the rentals listed on the websites are available on the date you are reserving them. People have enough going on besides figuring out where to find a truck to accommodate them.

Paul C. on 9/2/2014
Rating: 4 out of 5 stars

Nothing, everything was perfect, given it was a VERY busy weekend!

Doug M. on 9/1/2014
Rating: 5 out of 5 stars

Keep up the good work :)

PATRICK G. on 9/1/2014
Rating: 3 out of 5 stars

I dropped it off after hours so I really can't comment much on this location. they applied my extra mileage properly the next day, so that went well. I would rent from uhaul again.

JASON M. on 9/1/2014
Rating: 5 out of 5 stars

Great service!

FRED B. on 9/1/2014
Rating: 4 out of 5 stars

I was told by the 800 number to communicate through reviews. We were scheduled to also have a car trailer at this location. We were told the day before pickup , that it was only available in Webster NY. We drove our truck and 2 cars(1 for the drop-off) to the Webster location. The guy out there had no clue how to hook everything up, and spent 2 hours trying. We then had to cancel the car trailer. We were forced to drive the truck to Webster and back. Upon arrival in NJ, we were charged for being over the miles allowance. It wasn't much, but on principle, we should not have to pay the mileage fee. Olus we had the hastle of being sent to another location , where they did not know their equipment, on our moving day ! I would like the mileage fee refunded. Thank you ! Fred Blum

CHERYL M. on 9/1/2014
Rating: 4 out of 5 stars

Have more staffing on especialy at the end of the month when there is a lot of move ins move outs

BETSEY F. on 8/31/2014
Rating: 3 out of 5 stars

My issue wasn't with this location specifically, but a U-Haul issue. Within a 2 hour span, my pick up location changed twice. I rented online at one location, a gentleman called to confirm at another location, and then a 2nd gentleman called from this location to confirm there. I went from a few miles away to 20 miles away. To return my truck I had to drive by a location 2 miles away to drop it off 15 miles away. You gave me extra mileage, and that cost you money, thereby raising my rates. It also costs me more in gas.

Silvilio C. on 8/31/2014
Rating: 2 out of 5 stars

More personnel to service the customers, every time I go there I have to wait a lot.

SUSAN C. on 8/31/2014
Rating: 4 out of 5 stars

We had to wait in a long line even though there were 3 cashiers. Maybe you could have a separate person/people to turn over the truck after cashier gets contract signed so that the cashier does not have to leave the counter after every customer. I appreciate that this was the end of the month, but the truck was there and waiting, thank you. (I've heard horror stories and was nervous about this.)

Dale M. on 8/30/2014
Rating: 5 out of 5 stars

Pleasant staff, easy return process.

DALE E. M. on 8/30/2014
Rating: 5 out of 5 stars

What a difference from Sullivan County, New York to Monroe County, New York! At this location, all shapes and sizes of rentals were there, it was a UHaul-only building rather than a tiny office attached to a diner as in Sullivan County.

EMILIE T. on 8/29/2014
Rating: 3 out of 5 stars

Faster service or better communication with long lines of customers

NICHOLAS T. on 8/29/2014
Rating: 5 out of 5 stars

The best of thr best!

PHIL M. on 8/29/2014
Rating: 5 out of 5 stars

U haul telephone reservation customer contacts needs great improvement. Some of the worst customer service representative I have ever worked with

mitchell s. on 8/28/2014
Rating: 5 out of 5 stars

Nothing it met expectation