U-Haul of Henrietta

U-Haul of Henrietta

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Address

290 Jefferson Rd
Henrietta, NY 14623

(585) 292-7000

(Hwy 252 W Of 15)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Henrietta, NY at U-Haul of Henrietta

Moving to or from Henrietta, NY, 14623? Get FREE truck rental rate quotes at U-Haul of Henrietta. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Henrietta, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Henrietta

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Henrietta, NY.

Cargo vans and pickup truck rentals in Henrietta, NY

U-Haul cargo van rentals and pickup trucks in Henrietta, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Henrietta, NY, 14623. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Henrietta, NY, reserve a van for your moving needs from U-Haul of Henrietta!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

PHIL M. on 10/23/2014
Rating: 5 out of 5 stars

U-Haul locations are excellent Telephone Customer Service representatives are the worst in the industry. Not sure why they are but most of the ones I have talked to need to go back to customer training classes

bruce b. on 10/23/2014
Rating: 5 out of 5 stars

The guy that I delt with was amazingly professional and friendly at the same time.

Lorraine N. on 10/20/2014
Rating: 4 out of 5 stars

Everything was good but there was no ramp inside the back of the truck. Also, 79 cents per miles seems a little expensive. A suggestion would be to run specials on some included mileage. Otherwise, very pleased, especially with the staff at the Henrietta/Jefferson Road location.

DON B. on 10/20/2014
Rating: 3 out of 5 stars

I called and reserved a trailer from the Victor store on 10/13/14 for 10/18/14 and was assured that there was a trailer on premises. Confirmation of reservation was received that day. A few days later I received another email from the Henrietta store saying I could pick up the trailer there which was not very convenient. The change of location cost me an additional 50+ miles on that day. If I had been told up front about the "bait & switch", I probably would have tried to find a much more convenient alternative. As a result, I would find it very difficult to recommend U-Haul to anyone

DONNA S. on 10/19/2014
Rating: 4 out of 5 stars

It might be a good idea to have better signs with directions for parking the truck after hours. It was a bit confusing.

JOSEPH D. on 10/17/2014
Rating: 4 out of 5 stars

Service was great. My one complaint is; i reserved a truck ahead of time and yet still (this is everytime i have used Uhaul before) the check out process in order to get the truck takes a solid 5 minutes. all of my information is already there. it should be: tell them my name so they can pull up the reservation, look at my license, swipe my credit card, go over the fuel and drop off procedure and that's it. shouldn't take more than a minute or two. my address (which was there when i signed out the truck online) needed to be entered again, there was a solid minute or two of waiting around for something on the computer when it shouldnt have taken that long. great service and vehicles, try and improve the time at the counter.

Ryan P. on 10/14/2014
Rating: 5 out of 5 stars

I didn't end up using the blankets - but was still charged for them... Don't see why that would be.

DAISUKE K. on 10/13/2014
Rating: 5 out of 5 stars

They were very kind and worked very quickly.

STACEY R. on 10/13/2014
Rating: 5 out of 5 stars

The employees were very nice and informative. When I called to let them know I may be late picking up the 10' truck they were very understanding and said there was no problem!!

CHUCK P. on 10/11/2014
Rating: 5 out of 5 stars

Very professional and courteous

DMITRY L. on 10/6/2014
Rating: 5 out of 5 stars

I liked the option to donate towards planting trees, but I think that the minimum amount should be less than $3 to encourage more people to donate.

STEVE W. on 10/6/2014
Rating: 5 out of 5 stars

nothing staff and equipmant top notch!

RICHARD W. on 10/3/2014
Rating: 4 out of 5 stars

Honestly, lower the mileage or gas charge per mileage.

ELLIE P. on 9/30/2014
Rating: 5 out of 5 stars

It was great - people were very helpful

Paul V. on 9/29/2014
Rating: 5 out of 5 stars

Nothing. Great job!

MICHAEL P. on 9/29/2014
Rating: 4 out of 5 stars

Please do not include any equipment in the truck that has not been requested. Our truck contained a dolly and set of furniture blankets that were secured to the wall and could not be removed unless we broke the seals and would be charged. These items took up a significant amount of space and impacted our ability to move in/out of the truck.

SAMANTHA S. on 9/28/2014
Rating: 5 out of 5 stars

The guy who handle my rental was VERY nice!! He was very patient especially because I am deaf and he made everything seem lighter even when I was stressed out about the whole moving. Thank you for that.

FRED S. on 9/27/2014
Rating: 5 out of 5 stars

The online process failed to get me to a convenient drop off point. It was far too cumbersome.

Josh W. on 9/27/2014
Rating: 4 out of 5 stars

Front desk is absolutely cluttered with moving stuff, very uncomfortable to navigate. (Need less stuff, or bigger office)

KEVIN H. on 9/27/2014
Rating: 4 out of 5 stars

Can't think of anything more. It was fast, clean and courteous!

NICHOLAS M. on 9/27/2014
Rating: 3 out of 5 stars

I showed up to rent a 6x12 enclosed trailer, and upon arriving was told that my hitch ball was too big. Instead of loaning one out for the 2.5 hrs I used it for, I had to pay for it. Not the biggest deal, but I still would've like the option to decide if I wanted to borrow or buy it.

DOUGLAS S. on 9/24/2014
Rating: 5 out of 5 stars

Appreciate the convenience of a one way trai!er rental. Thank you

Andre G. on 9/22/2014
Rating: 5 out of 5 stars

Great job

PHIL M. on 9/16/2014
Rating: 5 out of 5 stars

telephone reservation personnel are about the worst in the industry. Once they get the credit card number the customer service stops and the rush starts to get off the phone call me for clarification Phil 585-330-3227

KATHY P. on 9/12/2014
Rating: 3 out of 5 stars

The U-Haul site on Jefferson Rd & Brighton Henrietta Town Line Rd, Customer Service on the phone was horrible. When I called to confirm my understanding of the rental costs. The man who answered the phone was yelling at me NoNoNO and quoted double the actual cost of the mileage (.79 per/mile instead of .40). I called the 800# & the woman there was extremely helpful & had wonderful customer service skills. I was disappointed we had to return the truck to this location. But the gentleman who waited on us was very pleasant and we had no problems with him and it was a quick return. The employee that answered the phone at this site has made me mistrust the integrity of this U-Haul site. Makes me wonder if they're taking advantage of the students at RIT and the other colleges in the area.