U-Haul of Henrietta

U-Haul of Henrietta

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Address

290 Jefferson Rd
Henrietta, NY 14623

(585) 292-7000

(Hwy 252 W Of 15)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Henrietta, NY at U-Haul of Henrietta

Moving to or from Henrietta, NY, 14623? Get FREE truck rental rate quotes at U-Haul of Henrietta. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Henrietta, NY will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Henrietta

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Henrietta, NY.

Cargo vans and pickup truck rentals in Henrietta, NY

U-Haul cargo van rentals and pickup trucks in Henrietta, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Henrietta, NY, 14623. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Henrietta, NY, reserve a van for your moving needs from U-Haul of Henrietta!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Harry P. on 9/2/2015
Rating: 5 out of 5 stars

great service!

ALVIN S. on 9/1/2015
Rating: 3 out of 5 stars

Cheaper praises

CARY F. on 9/1/2015
Rating: 1 out of 5 stars

Fix the trailer! The lights stopped working 1/4 way into my trip. It was just not well maintained and I wasn't happy with the service. I had to go to 3 locations to find the trailer and ended up wasting 4 hrs when I had reservations. Never again will I use Uhual.

ROGER S. on 9/1/2015
Rating: 5 out of 5 stars

Everything went great.

GEORGE C. on 8/31/2015
Rating: 5 out of 5 stars

I have been renting at U-Haul since Feb 1966 and still do because they are business savvy and do a great job in assisting, especially now that I am in the "older" generation!!!

Scott C. on 8/31/2015
Rating: 3 out of 5 stars

Have more than one person working the desk at "check in" time. There were 4 of us in line and one person, who did all of the computer work, then went out with the customer to their vehicle while the rest just stood and waited. Maybe you do that on purpose to get people to buy your boxes and stuff, but it was a bit annoying, particularly when you are in a hurry.

joseph d. on 8/31/2015
Rating: 5 out of 5 stars

I've used this location several times, and always have been satisfied.

Isaiah M. on 8/31/2015
Rating: 1 out of 5 stars

UHAUL assured that by filling out driver's info (License #, DOB, Address, Location to Location, Etc.) that it would be quick and hassle free at the check out but it takes 26 minutes to take the redundant info that was provided online. Why is it ok to waist a customer's valuable time by going to hook up the trailer and then having to go back inside to get contract? And when I explained my displeasure, the GM comes in and talks to me as if I'm his child and not his elder. In short, his time is more valuable than mine because he does not want to reverse a contract that would only take 60 seconds while I lose 20 minutes... I understand, I only spend up to $120 per month in trailer rentals so my money means nothing to UHAUL. O.k. then, I have to respect that you do not want my business and that I have to go elsewhere.

Stacey W. on 8/31/2015
Rating: 3 out of 5 stars

When I went to pick up the truck I was in line for almost an hour before I got my truck checked out even though I had done the express check in online. When I asked to have my reserve time extended due to my late start I was denied. You need more people working on the last weekend of the month since that is when the most people move and use this service

Karen A. on 8/31/2015
Rating: 5 out of 5 stars

smooth process of picking up vehicle, friendly staff

CLAIRE S. on 8/30/2015
Rating: 5 out of 5 stars

Adequately staffed for business

ANDREA O. on 8/30/2015
Rating: 3 out of 5 stars

I received nothing but problems and attitude from the manager of this location, when presented with a problem of a mix up of credit cards Justin was abhorrent in his customer service. He was argumentative, dragged out my issue for three days while avoiding my calls and outright refusing to return my calls. He attempted to blame the misunderstanding on me and was resistant in rectifying the issue with a refund to my card and a charge to a different card. An issue that ultimately took him ten minutes to fix, he dragged out for 3 days while leaving me to chase him around for answers the entire time. The only thing that got him to finally resolve my issue was to drive a half hour out of my way to the Henrietta location and stand there while I waited for him to fix it on the computer. Additionally, he also tried to tell me it was an issue he couldn't fix himself and that I would have to go to the main office, this was patently untrue as I had spoken to the main office the previous day and they informed me that he was the one who would have to issue the refund. Due to the horrible experience of dealing with Justin and the absolutely unacceptable customer service with this location I will NEVER use Uhaul again.

MIKE T. on 8/30/2015
Rating: 4 out of 5 stars

Windshield very dirty on the inside

Hector F. on 8/30/2015
Rating: 5 out of 5 stars

This location was excellent even thought they were busy everything was handled on a timely manner. Great customer service!

SUSAN L. on 8/29/2015
Rating: 4 out of 5 stars

Not sure why the fuel is not part of the 59 cents per mile

BARB O. on 8/28/2015
Rating: 5 out of 5 stars

The truck worked perfectly, was comfortable and easy to drive, back, load and unload. The dolly worked exceptionally well. Your equipment is always the best. I will rent again soon. A time of transition for my family. Thank you for being there.

linda s. on 8/28/2015
Rating: 4 out of 5 stars

Positive experience all around.

nick b. on 8/28/2015
Rating: 3 out of 5 stars

THERE NEEDED TO BE MORE THAN THREE PEOPLE WORKING IN THE MORNING BECAUSE I WAITED 45-60 MINS TO GET MY TRUCK. THERE WAS A LINE OUT THE DOOR THE ENTIRE TIME I WAS THERE AND I WAS LUCKY THAT I WAS ABLE TO MAKE MY 3PM DEADLINE FOR RETURNING THE TRUCK. I WOULD DEFINITELY LIKE TO SEE ALL THREE COMPUTERS UP AND RUNNING FOR A QUICKER START TO MY MOVING DAY...

MARK T. on 8/27/2015
Rating: 4 out of 5 stars

Great Ride! Lots of power. NEEDS CD player!...please!!

SUE T. on 8/27/2015
Rating: 3 out of 5 stars

When I had reserved the trailer with a pickup time, and done online checkin, why did the attendant have to "go see which one is accessible" when I came to pick it up, causing A line to form behind me as others arrived and there were no attendants visible? Something to consider. Otherwise everything was fine.

TIM M. on 8/27/2015
Rating: 5 out of 5 stars

No problems, they were fast & very courteous

Dimitri K. on 8/27/2015
Rating: 4 out of 5 stars

Great job! Just maybe more people available on weekends.

Arnab K. on 8/26/2015
Rating: 2 out of 5 stars

There were billing issues. I was charged for gas prices even when I returned the rental vehicle with a filled gas tank.

Daniel S. on 8/26/2015
Rating: 3 out of 5 stars

Make sure your trucks are maintained better. The truck I received leaked gasoline from the fuel pump and did not start well.

WALLACE S. on 8/25/2015
Rating: 5 out of 5 stars

I just finished possibly the worst move I have ever experienced and I have moved many times having been military for 10 years. The bright spot? The staff at 290 Jefferson Rd. It didn't matter to them I changed my reservation 4 times and twice in 2 days! They were very accommodating even when we returned my truck to them within 20 minutes of closing time. Everyone was still very pleasant and I will always go back to U-Haul on Jefferson rd IF I ever have to move again. (Heaven forbid! lol)