U-Haul Moving & Storage at 34th St

U-Haul Moving & Storage at 34th St

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Address

4825 W 34th St
Houston, TX 77092

(713) 680-1964

Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Houston, TX at U-Haul Moving & Storage at 34th St

Moving to or from Houston, TX, 77092? Get FREE truck rental rate quotes at U-Haul Moving & Storage at 34th St. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Houston, TX will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at 34th St

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Houston, TX.

Cargo vans and pickup truck rentals in Houston, TX

U-Haul cargo van rentals and pickup trucks in Houston, TX are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Houston, TX, 77092. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Houston, TX, reserve a van for your moving needs from U-Haul Moving & Storage at 34th St!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

MICKAL TODD V. on 12/19/2014
Rating: 3 out of 5 stars

Lorainne was nice and very helpful. The truck was operational, and mostly clean ... kind of your typical "rental" .... I've always wondered why UHaul doesn't try to step-it-up and standardize it's locations, make them clean, neat, and more inviting when you walk in. I've been going to this locations for over 20 years, and it has looked the same since day one ... not a particular problem, I'd just like to walk into an office/store .. not an older warehouse with a desk.

IVANNA A. on 12/15/2014
Rating: 2 out of 5 stars

My experience at this location was very upsetting. To start off the manager-(hispanic lady last name Salas) I believe, she is very RUDE. She has no customer service skills whatsoever from the moment she answers the phone. Everyone at this Uhaul location seems very unhappy and miserable to have to be at work. I really needed to move, otherwise I would not have gone to this location. The 14ft. truck was great and served its purpose, but again the manager and the front desk can really ruin anyone's morning/day, with their coarse attitude. Uhaul should offer some customer service training classes or some sort of incentive to motivate employees to like their job at least. I hope I could get a partial refund of my expense, due to my poor experience with the 34th street location, but that would be too much to ask for. However thank you anyways!

ISAMAR M. on 12/14/2014
Rating: 4 out of 5 stars

Great service.

ROBERT F. on 12/11/2014
Rating: 5 out of 5 stars

I no problem

MARIA J. on 12/7/2014
Rating: 1 out of 5 stars

Check out was awesome. A young black male assisted me in the walk around and provided knowledge and features of the truck and the roadside assistance if necessary. He pulled the truck out to ensure I was comfortable leaving the location. When I returned the vehicle, in perfect condition, fueled and clean the Customer service became rediculously poor. The hispanic female manager is a disgrace to the Uhaul reputation. She is the most unprofessional I have ever met in my 50+ years and should be terminated. The Computer system locked up for 2 hrs. Reps (hispanic male and female) were rude and unbearable to the point I wanted to leave more than enough to cover the expense and pick up a receipt later. I was told I owed more and they could not allow me to leave. When I decided to leave I threated to contact the corporate office and I was scolded with the statement that they would say the same thing and I would just have to wait. When I refused to wait any longer they agreed to accept the over pay. As soon as I walked out, the system came on line and I was refunded the overage. Never again at this location.

DIANE G. on 12/4/2014
Rating: 5 out of 5 stars

The staff was very educational and informative regarding the equipment. Professional, smiling and exhibited a pleasant attitude. Sincerely, Diane Garrett Diane Garrettexhibited positive attitude.

annabell M. on 11/29/2014
Rating: 1 out of 5 stars

Teach the employee better service skills..

Marshall A. on 11/25/2014
Rating: 3 out of 5 stars

The tow dollies were very poor quality. 1st one they tried to rent me fender held on by masking tape, 2nd fender was so badly bent had been rubbing on tire to point of a groove cut into tire sidewall, 3rd one tailight barely held on by the wires itself, not bolted on at all. Finally i picked one safe to use, staff didnt want to "redo contract" i said this one or not at all. so that what i rented, was the 4th one. I understand manager goes thru staff ALOT of turnover there

DIANE JAYNE U. on 11/25/2014
Rating: 3 out of 5 stars

The place was average. There was nothing to suggest that it was better or worse than any other.

Sergio R. on 11/24/2014
Rating: 4 out of 5 stars

have the guys smile a little bit more

DREW RANDALL S. on 11/23/2014
Rating: 5 out of 5 stars

Lorraine Salas is a UHaul superstar. Efficient yet engaging, helpful professional throughout.

JIM W. on 11/22/2014
Rating: 3 out of 5 stars

Don't make a person wait while there is a someone available to help a customer.. GM rude, acted like she was doing me a favor.

Rachelle F. on 11/22/2014
Rating: 2 out of 5 stars

Better customer service.

LAEICHE DEAUNDRE M. on 11/21/2014
Rating: 3 out of 5 stars

The lady was sorta nice

ADRIAN R. on 11/17/2014
Rating: 5 out of 5 stars

The employees were very knowledgeable and courteous. We will use this location again.

WILLIE S. on 11/17/2014
Rating: 1 out of 5 stars

I informed the gentleman at the counter that the original Shell Station location at 5740 West Little York refused to take the truck b/c the U-Haul guy, Daniel, wasn't at work. They told me to come back in 30 mins. I check back for over an hour and finally they told me Daniel wasn't coming in. I explained this to the gentlemen at the 34th St location, they allowed me to leave, then charged me $44 as if I had the truck for an extra day. Not happy about that at all.

LUIS GILBERTO p. on 11/10/2014
Rating: 1 out of 5 stars

Representatives had no sense of urgency to take care of my rental order. It took more than 30 minutes to walk out of with my order. This was my 3rd visit in as many weeks and all three times I had to wait more than 30 minutes to rent and return a vehicle. Half the time the representatives seemed like they didn't know what they were doing and had to call a helpline to have instructions read to them. It would be beneficial for all the employees to understand how to use the Uhaul system and also learn some common courtesy.

AMY W. on 11/10/2014
Rating: 1 out of 5 stars

I was quoted one price over the phone for a storage as well as the truck. Once I showed up then I was informed I had to purchase a lock from U-Haul in order to store my items there. Needless to say I passed. I was told 19.95 for the rental and my card was charged 54.00. I was told 54 cents a mile and charged 62 cents no big deal how ever 19.95 plus 8.10 for mileage does not add up to 49.00 then tax and an environmental fee on top of that. The young white male that was at the desk doing all the paper work has no customer service experience or is just plain rude never smiled wasn't friendly and seemed to be bothered that he had to do he job . I have always dealt with the location on 290 and never have experienced any of these issues there. So I will not be returning EVER to this location. To be honest then manner of service received may have actually ruined my U-Haul experience all together.

SUSAN JEWELL p. on 11/9/2014
Rating: 1 out of 5 stars

Staff at this location was extremely rude. When I asked for the manager I was told by the woman helping me she was the manager, I was shocked. I told her the treatment she was showing to customers as well as her helper young man there was NOT at all was customer service was all about. She laughed at me and could care less.

JOSE V. on 11/7/2014
Rating: 1 out of 5 stars

Manager (Lorraine Salas) there is not ethical or pleasent to deal with. We had a problem agreeing on the amount of gas used. (2 gallons to go 10 miles) (we only went 8 but odometer said different). Odometer reading was wrong when we took it out. My fault for not checking. Manager (Lorraine Salas) got a smug attitude when it was brought up. She (Lorraine) told us we needed to put 4 gallons of gas into the truck. The needle had not moved since we took the truck as we had only gone 10 miles. Then she lowered it to two gallons or would bill my credit card for $18.00 if I didn't put the gas in. We immediatly went and put the gas in and wash charged for that milage also. Wasn't the gas so much as it was her smug attitude that infuriated me. I called the Supervisor and he was very proffessional in handleling me. Unfortunatly there was no resolve to this issue as the damage had already been done. We have been loyal customers since 1995 but will think twice before going back while she is there. This is the second problem I have had with her. We are a catering co. so time is critical with us. We have to stick to a strict schedule. Last time we rented from her (contract # 99186137 for 9/1/2014) she told us we could pick up our truck at 7:00 am. We got there a 7:00 and nobody was there. We called the number on the door and she anserwed. Told us she was in Beaumont and that her supervisor would be there shortly. No one came. She finaly arrived herself at 9:30 AM. (There were about six other people waiting with us also). We were late getting to our job and whats worse....she had lied to us. She was not in beaumont and apparently she WAS the supervisor. U-Haul has always been a great vendor for us. The employees pleasent, equipment good and available on time and convenient location. It's unfortunate that this women does not recognize the value of customer service.

BERNARD THOMAS B. on 11/7/2014
Rating: 4 out of 5 stars

Great gal at the counter!!

MACHURIA ARNET H. on 11/2/2014
Rating: 4 out of 5 stars

Maybe how one more data entry clerk. But otherwise, great customer service.

LOIS ELAINE T. on 11/1/2014
Rating: 3 out of 5 stars

Hire more counter help. Make sure make sure there is no extra things hanging from the vehicles.

KRISTA LARAY B. on 11/1/2014
Rating: 2 out of 5 stars

I contacted Uhaul three separate times in reference to the gas tank being filled after our rental. I did not hear back from any individual (out of the 3) I spoke with. Not only that, but while trying to visit the location in person we found their doors closed early, while online and their business door said differently.

THOMAS CLARE R. on 10/30/2014
Rating: 5 out of 5 stars

Lorraine Salas was very professional and helpful. The whole experience was much better than I thought it would be.