U-Haul Moving & Storage at Michigan Rd

U-Haul Moving & Storage at Michigan Rd

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Address

6014 Michigan Rd
Indianapolis, IN 46228

(317) 257-5461

(N Of Kessler and close to 60th St)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Indianapolis, IN at U-Haul Moving & Storage at Michigan Rd

Moving to or from Indianapolis, IN, 46228? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Michigan Rd. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Indianapolis, IN will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Michigan Rd

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Indianapolis, IN.

Cargo vans and pickup truck rentals in Indianapolis, IN

U-Haul cargo van rentals and pickup trucks in Indianapolis, IN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Indianapolis, IN, 46228. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Indianapolis, IN, reserve a van for your moving needs from U-Haul Moving & Storage at Michigan Rd!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

DOUGALD M. on 10/21/2014
Rating: 5 out of 5 stars

Very helpful. I appreciated the suggestions and extra effort to get the truck from 18 miles from my home to this location about 5 miles distant. Tim worked late to make this happen!

JOHN B. on 10/19/2014
Rating: 2 out of 5 stars

Lacking a sense of urgency.

LAWRENCE J. on 10/18/2014
Rating: 5 out of 5 stars

The location did great! The only issue was that as a company the systems were not working properly, and that caused a delay.

RONALD D. on 10/17/2014
Rating: 4 out of 5 stars

The truck was just the right size for my quick and easy move. Customer service was good and timely.

MARK H. on 10/15/2014
Rating: 5 out of 5 stars

Thank You

LARRY W. on 10/14/2014
Rating: 5 out of 5 stars

Keep doing what you are doing putting the customer first. Thank you. Good Job!

Ebony P. on 10/12/2014
Rating: 4 out of 5 stars

The service was excellent and fast.

WALTER K. on 10/8/2014
Rating: 4 out of 5 stars

Everything was great. Speedy check-in and out.

Darla S. on 10/6/2014
Rating: 3 out of 5 stars

you need to have more workers working to check out I had to wait about 1/2 due to some problems ahead of me

john T. on 10/6/2014
Rating: 3 out of 5 stars

More than one person working the counter on Saturday.

Stacy S. on 10/6/2014
Rating: 3 out of 5 stars

Truck needs to be fixed, brakes were messed up.

DIANA W. on 10/6/2014
Rating: 4 out of 5 stars

Very good customer service and clean equipment.

KAREN S. on 10/5/2014
Rating: 1 out of 5 stars

There were several problems due to the apathy or lack of training of the staff: 1) The manager told me I'd have the equipment for 2 days/48 hours, but the contract said one day (read the contract!!), so I had to scramble at my destination. 2) I didn't receive the furniture pads I reserved, but when I went back after the truck was loaded, the employee acknowledged that I didn't receive the pads, but was too lazy or didn't know how to refund the price. 3) Most scarily, when I got to my destination, the employee who was removing my car from the auto transport discovered that one of the front tires wasn't strapped down. At all. This could have caused a serious accident and injury on the over 200 mile trip I'd just made. Be more careful and thorough!!!! Would NOT recommend this location.

DOUG M. on 10/3/2014
Rating: 5 out of 5 stars

They were very helpful and patient with this old guy. I appreciate their help.

EDWARD M. on 10/3/2014
Rating: 5 out of 5 stars

I was not going to bother with this but, after being a continued customer it might benefit us all? I, like many of your customers, seem to have the same complaints. #1. Why have local store phone #'s? You only allow your customers to speak with the call center not the store. Save some money and just have a TOLL- FREE #. #2. Why does a large number of your call center people have such poor customer phone skills? I spoke with over a half a dozen people. The first 3 were great. A bit of confusion on my and there parts but no problem. When I showed up at the first location the trailer I ended up ordering on my 4 th call had me hold to verify that I would go from a 5x10 to 6x12. The lady had me hold while she verified. I ended up connected to a gentleman who said he was at the regional office. His verification was this store (Keystone Ave.). They didn't have a 6x12. They were instructed by my 5 th call that they would have to refund me the 5x8 and order me the 6x12. I was disconnected but new that it was on Michigan rd. When I called again and gave my info. I asked for the building address on Michigan Rd. I told her that I was in bumper to bumper traffic and I didn't want to travel out of the way. Her answer was NO! I ONLY GO STEP BY STEP!! I begged her. For the #. No again with her STEP BY STEP. I said good bye in a very pissed off voice and hung up. Thank goodness for Google..... Please! Teach them phone skills. SMILE AND DIAL AND OR ANSWER WITH A SMILE. Your company has been around for so many many years. Customers don't seem to have a problem with your stores. In fact we wish you would allow us to speak with them. The real experts. Thank you!!!! Please make us Happy and a smile from you.

HORACE T. on 9/28/2014
Rating: 5 out of 5 stars

Don't charge mileage and have to put gas in the tank. Make it one or the other.

YDELKA P. on 9/27/2014
Rating: 4 out of 5 stars

Very good everthing. Todo muy bien.

CARRIE P. on 9/27/2014
Rating: 3 out of 5 stars

Patrick needs more help. He is a nice guy but seemed overwhelmed with tasks. He was working the counter, bringing trucks to customers and installing my tow package. He didn't discover that brake lights weren't working on the trailer I hauled 250 miles.

Robert G. on 9/24/2014
Rating: 1 out of 5 stars

Actually check to make sure that both turn signals and the breaks work prior to leaving the location. The customer should check as well.

shel p. on 9/24/2014
Rating: 3 out of 5 stars

The truck we rented this time was fine. The location is fine as well but the customer service is an issue depending on who helps you. Sometimes the rep is great and helpful and sometime they are not. One thing that is always an issue is the representative should come out and inspect the truck or equipment being rented for damage with the customer but they do not. If the customer doesn't make the rep come out and look at the equipment you get charged for it. They make it very clear (almost threatening at times) you are responsible for ANY damage. This is not good customer service.

BRIAN S. on 9/23/2014
Rating: 3 out of 5 stars

Long wait time at 8am with one person working two registers and a line of 5 customers. Waited 40 minutes.

David B. on 9/22/2014
Rating: 5 out of 5 stars

Always provide quick and excellent service.

Mamie S. on 9/22/2014
Rating: 5 out of 5 stars

I had the best experience the CS representative he was pleasant quick and thorough. The place was extremely busy but he was professional and had a pleasant personality made it worth the wait. I would recommend to a friend as well as use U Haul again.

Lewis S. on 9/21/2014
Rating: 4 out of 5 stars

Good service

Joshua S. on 9/20/2014
Rating: 2 out of 5 stars

I own a small hauling/ junk removal service. I've rented equipment from this Uhaul location before, and every time I go, I always get poor customer service. The workers are always slow in getting me in and out. They don't smile, I always have to wait at least five minutes before someone calls on me. I recently was in there, and there was a gentleman who was helping a customer, and a lady at the desk who could have serviced me, but instead, she just stood there looking at me. The only reason I used this location is because it was on the side of town where I was working at. They really need a lesson on customer service. Good equipment, but bad and slow service.