U-Haul Moving & Storage at Washington St

U-Haul Moving & Storage at Washington St

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Address

6525 E Washington St
Indianapolis, IN 46219

(317) 352-0181

(W Of I-465)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Indianapolis, IN at U-Haul Moving & Storage at Washington St

Moving to or from Indianapolis, IN, 46219? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Washington St. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Indianapolis, IN will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Washington St

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Indianapolis, IN.

Cargo vans and pickup truck rentals in Indianapolis, IN

U-Haul cargo van rentals and pickup trucks in Indianapolis, IN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Indianapolis, IN, 46219. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Indianapolis, IN, reserve a van for your moving needs from U-Haul Moving & Storage at Washington St!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

ANDREW M. on 7/6/2015
Rating: 3 out of 5 stars

I would have liked a walk through of the vehicle, to insure quality and success.

KEVIN D. on 7/6/2015
Rating: 2 out of 5 stars

Reserved a 26 ' truck for Sunday thru Tuesday went to pick up and they told me I had to return it on Monday morning do to it being over booked. We had to rent a 17' from Monday till Tuesday and then rent a 2nd truck from another location to get the move finished

Dave B. on 7/5/2015
Rating: 5 out of 5 stars

Excellent service. Could not improve

LAURA P. on 7/2/2015
Rating: 1 out of 5 stars

They cancelled my truck and didn't even have the courtesy to let me know! I needed the truck for 4 days because of closing on my house before I could get in our new house. I made a reservation way in advance to be sure I would be able to get it. When I go to pick it up they tell me I can have it only that day. I asked why because I needed it and was going to pay for all those days so what difference did it make. If I pay for it for 4 days or 4 different people pay for it for 1 day each. I was told it was cancelled because they MAKE MORE MONEY on mileage fees that way. Wow! Terrible customer service! So I have no truck and there are no trucks available anywhere at the last minute. By the way, the older lady there needs a customer service remedial class badly!! She was very rude about the whole thing, acted like it was a pain to wait on me, and not the least bit sorry about my situation! I did not yell or curse at her but I was angry. What am I supposed to do now? If they did not want to let me have the truck for 4 days why didn't they tell me then so I could make other arrangements? This lady has waited on me every time I was there and never smiled, and was always cranky and rude. I have been in this location 3 times and have had to wait at least 20 minutes for someone to come into the store and wait on me every time. So, don't reserve a truck at U-Haul and expect to get it. Instead, go to Enterprise truck rental. They NEVER cancel a truck on someone and went out of their way to help me at the last minute. U-Haul needs to realize that when someone reserves a truck to move, they NEED that truck and are counting on that truck to move. Moving is something that usually can't be rescheduled in people's lives. Go to Enterprise truck rental. You will be glad you did. They are very customer oriented and helpful and understand the customer's needs. I will never go back to U-Haul!

john a. on 7/2/2015
Rating: 5 out of 5 stars

everything good thanks

Linda v. on 6/29/2015
Rating: 4 out of 5 stars

great customer service.

Patience K. on 6/26/2015
Rating: 5 out of 5 stars

There was broken glass in the back of the truck I rented.

Duane B. on 6/22/2015
Rating: 4 out of 5 stars

The cargo van was new and gave me no problems.

AARON Y. on 6/19/2015
Rating: 5 out of 5 stars

Just keep smiling.

PAUL R. on 6/18/2015
Rating: 4 out of 5 stars

Customer service was wonderful. Very knowledgeable and friendly staff. Needed a van at the last minute and they were able to get me into what I needed and out the door in no time. 10/10 would come back for my next rental.

Dan B. on 6/14/2015
Rating: 5 out of 5 stars

Service was quick, courteous and just what we needed. Thank you!

WALTER G. on 6/14/2015
Rating: 4 out of 5 stars

Why am I being charged $84.71 when my receipt shows $79.19? Date Time Debit(-) Credit(+) Description Action 06/12/2015 03:32 PM $84.71 CARD TRANSACTION : U-HAUL CTR EASTGATE, INDIANAPOLIS, IN FROM CARD#: XXXXXXXXXXXX8800 Further, I was very annoyed and frustrated to learn that my RESERVATION was CHANGED & CANCELED by 'traffic'! When I went to pick up Friday evening, Pam, your GM tells me that I no longer was able to have the larger vehicle I needed for my event on Saturday morning. NOTHING was available; she looked and offered me a 'CARGO van' which did NOT fulfill my needs. I had to borrow another vehicle, from a friend to "haul" my products to the event. NOT only was it stressful but certainly very disappointing that I was NOT reimbursed for YOUR error! The ONLY positive experience here is your GM Pam who felt very badly for what YOU did to me and my business. I will NOT use U-Haul in the future if this is the way you treat your clientele. And NOW I am charged MORE than agreed upon? I will be sure to advise my business partners to tak their rental needs elsewhere! Walter Grassi Indianapolis

ELIA S. on 6/11/2015
Rating: 5 out of 5 stars

Lower Price other than that its a great Service.

RAY M. on 6/11/2015
Rating: 3 out of 5 stars

.Make sure the equipment is maintained. And when it fails and needs replaced, call the customer back and communicate with them. The roadside assistance was great. However, my experience suffered when the RDM took control of my call ticket. Communication disappeared. It is a long story that I would love to relate to the RDM for Indiana directly or to her director. Needless to say I less than satisfied by the total experience

ANNE N. on 6/8/2015
Rating: 4 out of 5 stars

Pam, the manager, was very accommodating and helpful. Zachary went above and beyond to help out. Kudos to both of them!

zach y. on 6/4/2015
Rating: 3 out of 5 stars

Charge to much

GARRETT T. on 6/1/2015
Rating: 3 out of 5 stars

They gave me a faulty Tow Dolly for my car. I dropped this off at my final destination and the person even noted that they wouldn't have put it on the road. I may even have damage to my suspension to this poor device.

Ramona P. on 6/1/2015
Rating: 3 out of 5 stars

The truck was in bad maintenance, it stop on us and had to be jumped BY U.S., it was very slow to switch gears. I called store and they didn't really seem to be concerned. I should have received some type of discount one service due to this issue. The store WAS made aware of this but offered nothing. It was very imbarressing and it kept movers longer then we had anticipated due to truck issues. Ramona Penney

DAVID M. on 6/1/2015
Rating: 1 out of 5 stars

customer rep wouldn't help me with issue over gas gauge. What was reported to be in the truck at the time I took it wasn't close to actual. I lost money having to fill it up to that point. After all the rentals I have had from this location, that was bullshit

natasha T. on 5/31/2015
Rating: 5 out of 5 stars

Have move truck

Paul M. on 5/31/2015
Rating: 5 out of 5 stars

Pam is awesome!

emmanuel A. on 5/29/2015
Rating: 1 out of 5 stars

Provide adequate service. When I arrived to pick up my rental. I waited for 30+ mins to even talk to someone. Then when the general manger herself came to finally help, she was rude and unapologetic for not providing adequate service.

GLENN S. on 5/28/2015
Rating: 4 out of 5 stars

Nothing

maria d. on 5/26/2015
Rating: 5 out of 5 stars

Nothing...Awesome customer service....great management team..i rented twice this month and have had a great experience. ..will keep using this location only.

JEFFREY H. on 5/26/2015
Rating: 4 out of 5 stars

Despite my poor experience with U-Haul in general, this place was good and would not have been able to help my situation anyway.