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U-Haul Moving & Storage of Downtown

U-Haul Moving & Storage of Downtown

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Address

1430 N Illinois St
Indianapolis, IN 46202

(317) 636-6700

Driving directions

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

 

  • 24 hour dropoff

Moving Truck Rental in Indianapolis, IN at U-Haul Moving & Storage of Downtown

Moving to or from Indianapolis, IN, 46202? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Downtown. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Indianapolis, IN will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Downtown

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Indianapolis, IN.

Cargo vans and pickup truck rentals in Indianapolis, IN

U-Haul cargo van rentals and pickup trucks in Indianapolis, IN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Indianapolis, IN, 46202. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Indianapolis, IN, reserve a van for your moving needs from U-Haul Moving & Storage of Downtown!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

QUINCY O. on 4/17/2014
Rating: 4 out of 5 stars

Michelle (I believe) was fantastic to work with. She followed up with me after my online reservation and was very courteous when I called to drop off as well. Thanks so much!

jenny H. on 4/16/2014
Rating: 4 out of 5 stars

The customer service agent was very kind and helpful.

Timothy S. on 4/10/2014
Rating: 5 out of 5 stars

I was very surprised at the friendliness and cleanliness. I use this location again!

RUSSELL L. on 3/31/2014
Rating: 5 out of 5 stars

Great folks, great attitude, great everything - very happy!

H Terry S. on 3/23/2014
Rating: 5 out of 5 stars

Everything was perfect. Our experience with this U-Haul location could not have been better. We will be back the next time we need another Truck. Thanks to everyone who helped.

ROXANNE E. on 3/8/2014
Rating: 4 out of 5 stars

Clean the wheels of appliance dollies before they are rented. When the respresentative helped me put the dolly in my car it got mud all over my seats from the wheel. She was apologetic.

VALENTINA W. on 3/6/2014
Rating: 4 out of 5 stars

Nothing, Everything was cool to me, the receptionist was really friendly!!

desiree t. on 3/4/2014
Rating: 1 out of 5 stars

This time I had the worst experience ever im sure that will be my last time using u haul

BRODIE R. on 3/2/2014
Rating: 1 out of 5 stars

I've delt with u haul on several occasions. I will never suggest or use them ever again. Word of mouth is the best tool to use and I've done so to everyone I know. DONE!!!!

NATASHA C. on 2/28/2014
Rating: 3 out of 5 stars

Make all destinations 24 hr drop offs.

PAUL B. on 2/22/2014
Rating: 5 out of 5 stars

The staff is tremendous. They went above and beyond the call of duty. Tracy the General Manager is well versed, professional, a thorough customer service person, I believe that she needs to be recognized for her hard work. Ron the owner is very friendly, and professional . I needed a dolly and could not pay until the next day with my truck reservation, he added to the next days bill. He went above and beyond the call of duty. If you live in the downtown area or need a a U-haul or storage space-I recommend this facility at 13th and Illinois! Kudos!----2/23/2014----Bird

AMANDA L L. on 2/22/2014
Rating: 5 out of 5 stars

Customer reps were very kind and professional. Thank you!!!

DONALD B. on 2/20/2014
Rating: 5 out of 5 stars

Tracie and Michelle were great to work with!

robert b. on 2/17/2014
Rating: 4 out of 5 stars

Nothing, everything was fine

BINIYAM Y. on 2/9/2014
Rating: 5 out of 5 stars

Inform customers that the 0.99/mile does not include the fuel. Thanks

JARED F. on 2/8/2014
Rating: 2 out of 5 stars

Make sure the payment terminals are working to ensure customer satisfaction!

alicia c. on 2/7/2014
Rating: 4 out of 5 stars

Weird. I had to show the clerk my cell phone so she could dial the number to make sure it was my cell phone number. Was embarrassing, then she asked if I had another number, I told her no and she said, “does he have one" pointing to my companion. I told her she was out of line and that wasn’t a necessary thing to ask for. I further asked if she was doing this because of the U-Haul location, because I didn’t have this experience at another local U-Haul. Lastly, she asked for the address I was moving things to, I didn’t know the address and asked why that info was needed, since I was moving things locally. She replied that "we need to know where our truck is." Hmmm...So I told her she would need to Google the address and gave the facilities name. We were moving my elderly Aunt to a nursing home. So is this your policy to embarrass hard working customers in the lobby of your store by checking making them hold up their cell phones to see if it rings? If so that’s awful customer service and unnecessary. We (my companion and I) also want to know if we were being treated unfairly or did our ethnicity have anything to do with our treatment? If the phone embarrassment/shaming is part of your policy and procedures I’d like to see a copy. If it’s not, I’d like an apology for the embarrassment this caused me in your store. All that being said the clerk was polite during all this

NATE S. on 2/4/2014
Rating: 3 out of 5 stars

Uhaul could carry a spare key for each vehicle they have. After returning and parking my Uhaul full of gas, clean, and on time, I accidentally locked the key in the cup holder of the cabin. Thankfully, I was not charged the $50 return box fee, but I was charged for the locksmith fee to retrieve the key. A spare key would have eliminated the need for a locksmith, saving Uhaul waiting time. A spare key also serves as an instant replacement when a key is lost or damaged. And it would save your responsible customers money, making them a little happier and more likely to give you a referral. I appreciate only having to pay the locksmith fee, but I feel this charge could have been avoided. The problem is that because the customer pays the consequences, the manager will not be motivated to fix the situation. Of course, a happy customer is hopefully always a top concern for anybody in business. If I can't get the locksmith's fee waived, I would hope that spare keys be made so the next person doesn't have the misfortune that I did.

ELIZABETH D. on 2/4/2014
Rating: 5 out of 5 stars

Great to have a location downtown Indy

Daniel E. on 1/25/2014
Rating: 5 out of 5 stars

Very courteous and friendly. In and out very qyickly

James B. on 1/11/2014
Rating: 5 out of 5 stars

Outstanding Experience!

charlotte M. on 12/31/2013
Rating: 4 out of 5 stars

I am always impressed with the freindliness and service at this location. I have no problems of suggesting this location to others.

NICOLE M. on 12/29/2013
Rating: 3 out of 5 stars

On the phone I reserved a truck for a Friday, was quoted a mileage rate of 79 cents per mile but when I picked up the truck on Friday I was told the rate was 99 cents a mile. Not a huge price difference but it was the only reason I choose that location in the first place. It ended up costing me $5 more than I planned which doesn't seem like a lot but you are moving and budgeting everything it adds up.

Pat w. on 12/23/2013
Rating: 5 out of 5 stars

Very positive experience! Staff was very friendly & helpful!

BRIAN F. on 12/21/2013
Rating: 5 out of 5 stars

I'm not from Indianapolis , but was easy to find great service