U-Haul Moving & Storage of Johnson City

U-Haul Moving & Storage of Johnson City

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Address

2805 N Roan St
Johnson City, TN 37601

(423) 218-1806

Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Johnson City, TN at U-Haul Moving & Storage of Johnson City

Moving to or from Johnson City, TN, 37601? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Johnson City. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Johnson City, TN will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Johnson City

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Johnson City, TN.

Cargo vans and pickup truck rentals in Johnson City, TN

U-Haul cargo van rentals and pickup trucks in Johnson City, TN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Johnson City, TN, 37601. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Johnson City, TN, reserve a van for your moving needs from U-Haul Moving & Storage of Johnson City!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

TOM S. on 3/5/2015
Rating: 5 out of 5 stars

Everyone at this location is very friendly and accommodating. Judy was especially nice and very helpful!

heath s. on 3/4/2015
Rating: 3 out of 5 stars

The truck I rented had less then 1/4 a tank of gas in the truck when I rented it and when I went to return it I brought it back with a 1/2 a tank of gas, much more then I was given to start with. The attendant then said it was supposed to have 5/8 a tank of gas and they would have to charge me. I explained I brought it back with more gas then it had when I rented it. She went on to say the paper work Said 5/8 and that is what she had to go by and became very rude and lectured me for not bringing it back the way I had it. I understand she had to go by what the paper said but the attendant that rented me the truck didn't ever check the truck to see what the gas tank meter was and then marked it with more gas than it actually had so I was out money and was lectured for it. I will not be back to that location if this is how u hauls business is done.I tried to explain to the lady that checked me out what happened and she act like I was trying to take advantage of them but instead they were taking advantage of me.

BONNIE B. on 3/4/2015
Rating: 2 out of 5 stars

The location itself was ok to deal with except they rented a the truck I had reserved to someone else and I had to scramble to change plans. That started the domino effect that has had me pulling my hair out for a week. The process of correcting this through cooperate customer service was the biggest nightmare!! With the exception of Joy in the Knoxville,TN office, everyone else I dealt with was rude, unapologetic, and generally just gave me the run around. I was given incorrect info on how the truck was equipped which left me running all over town for an adaptor. What should have been a simple transaction turned into such a cluster! I had to call a dozen times to get my reservation straight. When you call, your call gets sent to a different location each time and one division doesn't have a clue what the other is doing. They were quick to blame their mistakes on "the last person I talked to". Joy was the only person who seemed to know her job. She was also the only person who was sympathetic to my frustrations. She was very helpful. Everyone else I spoke to, needs to find another line of work!! I will never do business with them again.

SUE L. on 3/1/2015
Rating: 5 out of 5 stars

Everyone was courteous and helpful The day I picked the truck up, it was very cold and they had the truck ready for me and heated up. I really appreciated that ! It is a small thing but made a huge difference to me!

sandra d. on 2/28/2015
Rating: 4 out of 5 stars

A special thanks to Jack and Andy's customer service. Others were great also.

DERRICK N. on 2/26/2015
Rating: 4 out of 5 stars

Only complaint was fuel was not at half a tank when picked up but they made a note of fuel level on contract

Eugene O. on 2/16/2015
Rating: 5 out of 5 stars

Everything was great, people are extremely friendly and efficient. My best ever experience with UHAUL. Thanks a lot.

MARLENE J. on 2/13/2015
Rating: 5 out of 5 stars

Very helpful staff with guidance for find moving helpers & taking care of many changes in our moving needs. Very patient & accurate-Very pleasant staff.

John S. on 2/12/2015
Rating: 4 out of 5 stars

Online reservation was easy. Equipment was clean and in great shape. Check-in and return were both very quick and easy.

All Seasons M. on 2/5/2015
Rating: 5 out of 5 stars

At this location nothing everything went like clockwork price was very reasonable!!!! staff was extremely nice!!

Joseph j p. on 2/3/2015
Rating: 5 out of 5 stars

I didn't like that I rented for 4 days and only used it two but was charged for all four that's not good buss

Edwin N. on 2/2/2015
Rating: 3 out of 5 stars

the tuck was a piece of junk, the drivers door hung so low you needed 2 hands to get it to close, when you hit even the smallest crack in the pavement it would bounce you almost out of the seat

CHARLES B. on 2/1/2015
Rating: 5 out of 5 stars

Judy was wonderful

JENNA D. on 2/1/2015
Rating: 1 out of 5 stars

Customer service was terrible. Lack of training no consistency with information and quote information. Person who checked me out put her hand up toward my face while I was trying to speak to her gesturing to be quiet. Very rude attendents.

CARROLYN D. on 1/29/2015
Rating: 3 out of 5 stars

Let me just say for the record that my husband (Buddy) and I found the equipment to include: 26' long truck and a 6X12 trailer to be in top shape for our travels. We also had no problems checking in and paying for the equipment rentals. We paid for the services and went over in detail the rental agreement for services offered. We were both well pleased and satisfied. Upon entering the vehicle I (Buddy) took detailed photos of the instrumentation panel to record both mileage and fuel level. The truck was assessed for damage as well. Our problems with this particular facility escalated when the ticket was closed out. Mrs Judy informed us of the following: 1) Your contract only included one trip 2) You need to pay for extra fuel 3) You went over your 1000 miles NONE OF THIS WAS TRUE! She clearly wanted to charge extra for additional items when it was not warranted We also are to recieve 1 free months storage for a 10' X 15' unit. But after our experience we have decided to pass on this service because we do not won't to be hit with extra fees. Since our rental we have decided to use another rental service to complete our move. Just make sure that you check your contract closely! Very dissatisfied in Tn, ~Carolyn and Buddy Dawson

Landon L. on 1/21/2015
Rating: 1 out of 5 stars

First off the facility did not offer me insurance. I didn't know that it was available, nor that I was taking personal financial responsibility for a 40,000 truck. I did not realize the representative was having me decline insurance til I got home and looked at the contract. The beginning of the process was very rushed, the size truck I needed was not available and I was forced into a larger one. Additionally, I told the representative I need storage at my destination and she simply replied it was not available. I knew better and decided to take this on the next day as this move had to be done quickly. After a trying day of packing and loading, I heading out to my moving destination and when I turned on the headlights, there were none. I called roadside assistance twice and received no help at all. Finally, I was able to get the lights working myself only to have them go on and off with every little bump in the road. Additionally, the radio went in and out, interior lights, etc every time this happened. Next, it took over 150.00 in gas to go 230 miles which I have confirmed is not the proper full economy for this model truck. To make things better, the brakes were squeaking and grinding most of the trip, making me question if they were going to fail, again roadside assistance was of no help. I reached my destination and found a Uhaul storage facility which Uhaul allowed me to reserve online. I drive out to unload the rest of the truck into storage only to find out the facility is closed on sunday and there are no available storage buildings.I contact U-Haul and they basically left me holding the bag. I told the customer service rep all that was going on and she basically refused to help other than saying she could extend my reservation for another day so I could find storage. The owner of the facility managed to find me storage in another city. I proceeded to drive there, unload and return the truck to the original uhaul facility. Yesterday I look at my bank account and now im being charged extra mileage and gas that was the fault of uhaul to begin with for allowing storage to be reserved that did not exist. Uhauls customers service has been seriously lacking and no one has offered to take the initiative to make this right. Next stop is the better business bureau!

GOLEY B. on 1/19/2015
Rating: 3 out of 5 stars

When I called to make a reservation on a tow dolly, I was quoted $61 total!! When i went to pick it up, they said it would be $158!! I said, "what"?? She said, "Yeah! You have to pay a $75 deposit.!" I was quite furious, as I didn't have that much money. Thank goodness my friend (who just happened to be with me)had the rest. When you call and ask for pricing that should be the first thing you say!! I complained that I wasn't told that, and she said, "I don't know who wrote your ticket!" I said. It was Judy!! She said, " I'm Judy!! Well,.....we usually tell people!! No apologies!! She didn't care!

MATTHEW B. on 1/11/2015
Rating: 5 out of 5 stars

Everything went great when dropping off my U-Haul truck! Nothing noticeable could be changed.

RONALD W. on 1/11/2015
Rating: 5 out of 5 stars

No issues at all, very helpful staff, and the equipment was exactly as requested.

PATRICK MICHAEL F. on 1/6/2015
Rating: 5 out of 5 stars

The price was just a little high but that's the only bad thing I have to say! Great experience with this location! Judy was a great help!

ALLEN M. on 1/6/2015
Rating: 5 out of 5 stars

U-Haul is always easy to do business with.

thomas k. on 1/1/2015
Rating: 5 out of 5 stars

We have moved a lot and this was by far the best experience. Thank You Uhaul!!!!!!!!!

Darryl G. on 12/27/2014
Rating: 4 out of 5 stars

The van that I rented had not been cleaned. There were pieces of plants and packing material in the cargo space.

kennet W. on 12/26/2014
Rating: 5 out of 5 stars

Profesional

JANE W. on 12/25/2014
Rating: 5 out of 5 stars

The store was very clean. The attendant's were very nice, too. When I called to confirm their location and hours they stayed open for me to return the trailer Saturday instead of Sunday.