Easily accessible for pick up and return. Staff was exceptional, felt like family.
Donald S
Pines Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Joliet, IL 60435
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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the gentleman who hooked up the trailer for me did it incorrectly and as a result, i lost the trailer within an hour of my trip. this location should not be allowed to rent u-haul trailers if they don't know how to hook them up properly. also, not a very friendly atmosphere, downright rude
Melissa KExcellent experience
James ATr7ck was clean, but mechanically it was a wreck. Exhaust leak, bad front end, bald front tires due to alignment issues, and very gas hungry. In 70 miles it drank 9 gallons of gas. It was not loaded heavily and was all hiway speed. The people at both ends were fine and explained everything well.
bill nMy husband turned in the truck and the trailer and the associate told him everything was good. However no one checked in the truck. I had to contact Uhaul and I also called Pines Rental. I was told the Uhaul associate would call me back but no one ever did. The truck and trailer was not checked in until the following day. Very poor customer service.
Karyn T