There was no service there. You had to do everything online
Wilma S.
Masons Auto Specialties
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kannapolis, NC 28081
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
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System was down at location, too long and worthless process to check in online. Never again.
HECTOR S.Keep doing a great job.
Rachel W.When I got to the location to pick up the van it was closed. I understand it was a Sunday, but it really put me in a bad position when I checked into the app that I was there, it skipped over the part where it tells you where the keys are so I had to call customer service in order to get them and was just put on hold. Nobody ever answered me on top of that I had for large glass cases to move so I specifically asked for to dollies and some packing material for the glass. None of it was provided in the van even though I paid for it then when I got there to return the van, the app is not working again and it glitch I wasn't able to take the pictures to check in and when I reached out to customer service for the chat so I didn't have to wait on hold again. They were very rude to me. I like the idea of U-Haul because sometimes I have to move stuff and don't wanna have to ask a friend to borrow a truck and I think your guises prices overall are really good but picking a truck up when the businesses close is a horrible idea I had to go purchase a dolly and packing material would cost me way more money than it should've and I still haven't been reimbursed from the stuff that was not there.
Elizabeth G.Make sure u haul is cleaned out and that equipment is in there. I got charged for a dolly that wasn't even in the uhaul
Carrie S.