U-Haul Moving & Storage of Katy

U-Haul Moving & Storage of Katy

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Address

20435 Katy Frwy
Katy, TX 77450

(281) 599-8808

(W @ Fry Rd)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 8 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Katy, TX at U-Haul Moving & Storage of Katy

Moving to or from Katy, TX, 77450? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Katy. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Katy, TX will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Katy

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Katy, TX.

Cargo vans and pickup truck rentals in Katy, TX

U-Haul cargo van rentals and pickup trucks in Katy, TX are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Katy, TX, 77450. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Katy, TX, reserve a van for your moving needs from U-Haul Moving & Storage of Katy!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

harish s. on 3/29/2015
Rating: 5 out of 5 stars

Pretty good experience overall.

CARLTON F. on 3/29/2015
Rating: 2 out of 5 stars

I dropped the trailer off @ 6:57 AM AND U told by the guy that checked it in that would take care of it just leave it with him and he would take of the paper work. At 8:00 I was informed by email that was charged an extra day because it was turn in after 8:00 AM. I have a photo I took that shows what time I dropped it off. I called and the person said it a mistake and told him just to email me when it was corrected and no email. Poor Job ????

OTTON S. on 3/28/2015
Rating: 4 out of 5 stars

Received an e mail the day prior to my pick up stating that the trailer I had reserved would not be available at the location I had picked, and it would be much later in the day before I could pick it up (4pm vs. 7am). I called the location and spoke to Susan whom did not appear very interested in assisting me. She transferred me to a Customer Service Center. That Service Center could not assist me either and transferred me to another Service Center where Ana was extremely helpful and GUARANTEED, I would have the trailer I needed and the correct time. She sent me an e mail with this information on it as backup. She was a great help, but I wasted 45 minutes on the phone with various people before getting it resolved. On pick up day at the location in Katy, Robert was very helpful and could not understand what all the problems had been as he had a selection of trailers like what I needed to assist me with. I bought storage boxes and it appears that one of the 5, had been used as there was tape to close the lids on the bottom of one. I also purchased a lock and it was difficult to operate it as it kept getting stuck. I should also mention the person that hooked up my Tahoe to the trailer was very helpful, don't know his name. Had it not been for the interactions with Robert, Ana and the attendant that handled the hook up, I would rate the interaction with U Haul as terrible and frustrating. I am not a first time renter as I move cross country every 24-36 mths due to my job. I rent trailers, trucks and car carriers ( from Penske as you company would not hook up to my SUV to trailer my Corvette). Long, but you need to know how frustrating this was for me.

SHAUNTA W. on 3/27/2015
Rating: 5 out of 5 stars

I appreciate the superior service excellence that I received on March 26, 2015 with the front desk representative. Also, your staff were very affable upon me returning the U-Haul. Thank you for your exceptional customer service.

TRAVIS A. on 3/27/2015
Rating: 4 out of 5 stars

Just needed a dolly this time, but with this location specifically, everything went perfectly. Thanks!

russell b. on 3/23/2015
Rating: 5 out of 5 stars

Very professionally run business. Would not change a thing.

carey r. on 3/23/2015
Rating: 4 out of 5 stars

Tires on the trailer were definitely well worn. Probably ok by some spec but they didn't instill a lot of confidence.

JIMMY B. on 3/22/2015
Rating: 5 out of 5 stars

The service was great though weather was foul . They were efficient and very courteous . The 10' box truck drove well and was maintained well . all in all it was a pleasant experience .

TOM M. on 3/21/2015
Rating: 2 out of 5 stars

Person who helped us hook up trailer was very rude, hollering and screaming at me when I asked for help checking trailer turn signals.

STACEY J. on 3/21/2015
Rating: 5 out of 5 stars

Nothing. LADIES restroom was nice and clean....THANK YOU

JIM M. on 3/20/2015
Rating: 5 out of 5 stars

Everything was great. Perfect

RICARDO V. on 3/17/2015
Rating: 5 out of 5 stars

Fast, friendly and great customer service. This location always has what I need at a moments notice.

SPENCER B. on 3/17/2015
Rating: 3 out of 5 stars

Do a walk around on the truck. Check for damage. Inspect windshield wipers. Inspect gauges ( gas gauge wasnt working properly so I had to fill up truck when I only drove 26 total miles ) . Check engine for noise.

Jamie N. on 3/17/2015
Rating: 5 out of 5 stars

Easy and quick drop off

CHARLES C. on 3/17/2015
Rating: 4 out of 5 stars

I believe the gas price was pretty high. I drove 16 miles and yall charged $8 in gas. That means your trucks at the highest gas price are getting around 5mpg. And that was for a smaller 10 foot truck.

FREDERICK K. on 3/17/2015
Rating: 3 out of 5 stars

The gentleman who checked me in provided poor customer service. I had reserved a trailer and he would not look for my reservation. He completed the transaction while two other people came in and got their rental equipment and left before he could complete mine. He also told me that I had to return the trailer within six hours or I would be charged another day. I new this was not the case since i had rented previously and a different representative clarified to him that I had more than six hours. He said he would meet me outside and never showed up. I had to try and locate the trailer myself until another representative came to help me locate and hook up the trailer. The representative who assisted me outside was very helpful. The return of the the trailer was extremely easy process and handled in the same manner with good customer service as I have been treated from U-Haul in the past. This experience would not stop me from renting from U-Haul, but the initial check in was frustrating and uncommon from the experiences in the past.

JAMES A. on 3/16/2015
Rating: 5 out of 5 stars

I have used ths location multiple times and prefer this location because it's a main UHall depot and is their core business. I think this location is well organized and very curtious and knows their jobs

NADINE P. on 3/16/2015
Rating: 5 out of 5 stars

Quick and easy service. Great customer service

Dennis T. on 3/16/2015
Rating: 4 out of 5 stars

I dropped off a rental. I was in and out quickly without a "hitch". Both workers were polite, friendly and efficient……well pleased.

Russell K. on 3/15/2015
Rating: 5 out of 5 stars

When I arrived the location was somewhat busy as one would expect for a Saturday. I called U-Haul customer service with my issue already. I understand surveys are important and would not belittle all of the employees that were working hard that morning. However: I did observe the Manager Rhonda to be very disrespectful to the employees that supported her as the manager and this location. As well she was out of line with a couple of your paying guests I gave the details to Karen at the Customer Care center on Saturday already. I do not feel the need to address them in detail here. I do not need an apology from the company for her actions Saturday. She needs to apologize to the employees for treating them as she did. Especially in front of your paying guests. Thank you for listening to me. You may contact me with any questions you may have. I do not want to hear from Rhonda though.

PATRICK D. on 3/15/2015
Rating: 5 out of 5 stars

Very professional, clean and organized location.

HECTOR M. on 3/12/2015
Rating: 5 out of 5 stars

The service was excellent I have nothing negative to say. The gentleman that helped me was very courteous. I was in a super hurry and he was quick.

KEVIN K. on 3/8/2015
Rating: 4 out of 5 stars

Lot attendant was not focused on getting equipment hooked-up. Discussed non-appropriate, self-promoting topic while speaking to me. Would recommend continued training for this lot attendant.

charles F. on 3/8/2015
Rating: 4 out of 5 stars

Professional service received

SHERRI H. on 3/4/2015
Rating: 5 out of 5 stars

fine