Associate could not confirm rental and I did not recieve an email with documentation. Truck was not clean. Front window had a film of dirt and there was a latex glove under passenger seat. It took 40 minutes to acquire truck.
dorian m
Cenex Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Charles, MN 55972
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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This pick up location is AWFUL! The attendant took over 90 minutes to do the check-out process and was on the phone with a supervisor trying to figure out how to use the online form. He also was continually having to assist other customers who were buying gas and cigarettes. I was pressed for time, so this was a rather significant inconvenience. The attendant was not helpful, provided no guidance on where the trailer was, or which one to take. The whole experience was a debacle. I would never use this location again.
Matthew RGas was cheap here! Was told it is typically much lower than the surrounding stations. Employees were helpful in directing where to park the truck.
Andrew WTerrible place to rent. It took an hour and two people to figure out how to rent me the truck. I returned the truck two hours later and it wasn't checked in so two weeks later I get messages to return the truck. What a joke Never again will I rent
Chad A