Ace Hardware in Burley has their systems buttoned down better. I went to Rupert because they had what I needed when I needed. When I went in, there was apparently a lack of training as to the "U-Haul" process as well as the computer and phone used for U-Haul purposes were not working properly. I had to remind the attendant to take a picture of the hitch set-up. I was also annoyed that the self- return process did not work like it normally does for trailers.
Eric S
Ace Hardware Rupert
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rupert, ID 83350
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Good
Hector AYour truck had drugs in the glove box when I picked it up delaying me an hour as I had to wait on the police. Your truck had no gas in it and it was marked at a quarter tank. Your truck ran terribly and rattled when running also the check engine light was on the whole time, so all in all it could've been a much better experience.
CHERRI EIt was weird that you charge a full day for the dolly to be rented for just 8 hours (until the store closing time on the day it was rented). It seems to make more sense to charge a day rate for a full 24 hours. I was charged for three days when I actually had it for less than 48 hours. It seems like a strange way to set up the billing.
JEFF CVery friendly and knowledgeable. Enjoyed working with them
Waren S