U-Haul Moving & Storage of Lancaster

U-Haul Moving & Storage of Lancaster

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Address

1921 Riverway Dr
Lancaster, OH 43130

(740) 689-8888

( Rt 33 @ River Valley Mall)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Lancaster, OH at U-Haul Moving & Storage of Lancaster

Moving to or from Lancaster, OH, 43130? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Lancaster. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Lancaster, OH will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Lancaster

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Lancaster, OH.

Cargo vans and pickup truck rentals in Lancaster, OH

U-Haul cargo van rentals and pickup trucks in Lancaster, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Lancaster, OH, 43130. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Lancaster, OH, reserve a van for your moving needs from U-Haul Moving & Storage of Lancaster!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

ROBERT D. on 10/22/2014
Rating: 5 out of 5 stars

Excellent location and fantastic service. I enjoyed my moving experience very much with the help of the management at this location. They went the extra mile and out of their way to assist me at a busy time of the month. Special thanks to Renee Sigler for her outstanding service.

NANCY S. on 10/19/2014
Rating: 5 out of 5 stars

The truck I drove had a dangerous amount of play in the steering and should be looked at.

PATRICIA J. on 10/19/2014
Rating: 4 out of 5 stars

The personnel were pleasant to work with. I wasn't planning on having to drive a 2 hr round trip to pick up the truck. I was stressed but they made me laugh and helped ease the stress. On the negative side I was not informed that I would have to drop off paperwork at the drop-off location. I'm glad I happened to have it with me when I did. I was told that the truck was on 3/8 of a tank of gas. Yet 15 minutes into the drive the light came on saying that I had 50 miles until I hit empty. I checked the gas gage and it was showing uner 1/4 of a tank of gas. How is that possible?

ROBERT C. on 10/17/2014
Rating: 5 out of 5 stars

Very very pleased with the service Renee and her staff provided. I use this location frequently and plan to continue when needed. Rates a 10 as superior.

Mark W. on 10/10/2014
Rating: 5 out of 5 stars

Other than the wiper blades needing to be replaced (they weren't horrible but need replaced), the truck was great.

Elaine F. on 10/9/2014
Rating: 4 out of 5 stars

Fantastic super U-haul store. They have everything, space, equipment and easy access.

Gary D. on 10/8/2014
Rating: 5 out of 5 stars

Very friendly and cooperative. Got a better price online than when we called for a quote. Would recommend.

MICJHELLE R. on 10/8/2014
Rating: 5 out of 5 stars

It was my first time renting a Uhual as well as driving one. I had a blast. The services gentleman was very understandable and patient with me. Thank you very much ~Michelle Robinson~

damiel m. on 10/7/2014
Rating: 4 out of 5 stars

The van smelled strongly of cigarette smoke and the light was on saying a tire was low on air.

LISA L. on 9/30/2014
Rating: 5 out of 5 stars

Every time I called and when I went into the store, everyone I spoke with was professional and courteous.

ROBERT S. on 9/23/2014
Rating: 4 out of 5 stars

Quick and easy transaction. Personnel were friendly and helpful.

STEVEN T. on 9/22/2014
Rating: 5 out of 5 stars

Clerks did a great job of getting my request processed and out the door so I could complete my move. Check out was a breeze and after a long day of moving, quite a relief. Thanks.

Elizabeth L. on 9/21/2014
Rating: 2 out of 5 stars

Inform the customer that on Sunday the truck needs to be returned by 3:00, not a minute later or you will be charged for another whole day. Thought this was very bad customer service. I wouldn't go back.

Debbie G. on 9/20/2014
Rating: 5 out of 5 stars

Had problems with the uhaul not wanting to start had to jump it twice to get it going.

JOHN B. on 9/19/2014
Rating: 5 out of 5 stars

I have an auction business and use this facility many times a year; I always get great service and Renee and her staff are always pleasant and efficient in getting me the trucks and trailers that I need. And I have never seen a cleaner restroom ANYWHERE! Keep up the good work.

KRYSTIN M. on 9/13/2014
Rating: 1 out of 5 stars

I reserved a vehicle online for $55 plus the $14 insurance. The reservation covered a truck picked up from Lancaster with return to the same store along with 100 miles. When I arrived at my reservation time to pick up the vehicle, I was told that's not even an option and they don't do return trucks, just one-way trucks. They said my cheapest option was a one-way that, with tax, was over $120. Obviously I had made moving arrangements for today and couldn't wait to find some other location to get a vehicle. Not an hour later I received a call from Uhaul wanting to know if I still wanted the vehicle. Confused, I explained what had happened, and the customer service person was also confused. She still showed the truck there waiting on me and said she had no idea why the retailer told me it couldn't be done.

ORAL T. on 9/8/2014
Rating: 1 out of 5 stars

The employees at the Lancaster Ohio store need to be re-trained on how to provide excellence in customer service. I have personally worked in customer service for more than 26 years. The location was notified 10 days ahead of time of the equipment that was needed for our move to Florida. We went to place the order for the equipment previously discussed at the location mentioned and the equipment needed was not available at any store within a 50 mile radius by the day we needed the equipment. We started a contract for a smaller truck, but was told to come back the following day to finish the contract and rental. The price we were quoted that day was not the same price we paid the following day. Due to the unavailability of the equipment needed, we had to order extra equipment to finish the move. In total instead of paying the approximate amount of $3000 the bill was closer to $5000. The employees were informed many times that furniture pads needed to be added to the order, and were added but were not provided at the time of pickup of the truck and other equipment. An extra trip had to be made into town from our home (approx. 30 miles) in order to get the furniture pads. The Lancaster store was informed that we needed an extra day for the move, which would have been Thursday August 28. However, as the truck was dropped off that day at the Florida location, we were told by the receiving store that the Ohio store had scheduled drop off of the equipment for Friday August 29, and we were charged, even though that is not what we ordered or opted to pay for at the time of the contract. Due to amount of money paid out, incompetency of employees, overcharges, and lack of availability of equipment, we will never contract to do business with UHaul again, and will advise others not to as well.

richard h. on 9/8/2014
Rating: 5 out of 5 stars

The staff was great at this location. We had a new employee and she did a good job. She had a problem in the middle of filling in the contract and immediately asked the "boss" for help to make sure it was correct. Great store and great location. Definitly would use this facility again.

CHAD F. on 9/2/2014
Rating: 5 out of 5 stars

Friendly staff and great services!

KARLA M. on 9/1/2014
Rating: 4 out of 5 stars

Allowed no smoking in your trucks or have designated non-smoking trucks and smoking trucks for a choice The smell was putrid throughout of stale cigarette smoke in the truck. Other than that everything went very well.

TODD H. on 8/30/2014
Rating: 5 out of 5 stars

Excellent store very helpful associates .

NANCY A. on 8/24/2014
Rating: 4 out of 5 stars

Unfortunately we found the customer service person"helping" us to to be very rude. In the past we have had a young lady who was so helpful.

Mark D. on 8/21/2014
Rating: 4 out of 5 stars

Be friendlier

richard s. on 8/17/2014
Rating: 5 out of 5 stars

The1921 Riverway Dr location personnel were warm, friendly, professional, and helpful. The unit rented was clean and well maintained. The conditions of rental were explained well and left no room for questions. The return was quick, easy, and very convenient. A very good overall experience. I do not need to rent moving trailers or vehicles often and it is nice to know this location is as good as it is. Thank you.

CHRIS B. on 8/17/2014
Rating: 3 out of 5 stars

Newer equipment and add lift gates to at least your 26' trucks. The ramp on the truck I rented was pretty steep, which did not make it very easy to load the truck with heavy items. The truck was clean, but not in very good shape. Transmission seemed to be slipping, and possible exhaust leak on the truck.