U-Haul Moving & Storage of Lancaster

U-Haul Moving & Storage of Lancaster

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Address

1921 Riverway Dr
Lancaster, OH 43130

(740) 689-8888

( Rt 33 @ River Valley Mall)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Lancaster, OH at U-Haul Moving & Storage of Lancaster

Moving to or from Lancaster, OH, 43130? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Lancaster. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Lancaster, OH will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Lancaster

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Lancaster, OH.

Cargo vans and pickup truck rentals in Lancaster, OH

U-Haul cargo van rentals and pickup trucks in Lancaster, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Lancaster, OH, 43130. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Lancaster, OH, reserve a van for your moving needs from U-Haul Moving & Storage of Lancaster!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

JONATHAN P. on 7/29/2014
Rating: 5 out of 5 stars

Great people

SCOTT J. on 7/27/2014
Rating: 3 out of 5 stars

None

AUGUST P. on 7/26/2014
Rating: 5 out of 5 stars

Thank you for making renting a truck such a breeze. Using pre-check in made the process fast and easy. Staff was helpful and friendly. I will use this location again.

DAN G. on 7/20/2014
Rating: 3 out of 5 stars

everyone I spoke with can't count to 7!!

KENDRA P. on 7/19/2014
Rating: 3 out of 5 stars

The customer service was very poor. This was my second time using this location and both times the associate was rude and unwelcoming. I will not return to this location again.

MARK W. on 7/14/2014
Rating: 5 out of 5 stars

The employees were very helpful and did not take a long time to service customers. My truck was clean and ready with no problems.

RUSSELL S. on 7/13/2014
Rating: 1 out of 5 stars

The cashier was rude and reluctant to answer questions

Claudia Q. on 7/13/2014
Rating: 4 out of 5 stars

Every one was nice and did they're job efficiently. I was impressed. Maybe have one more person working. Had to. wait a while. Not real long but a while.

RACHELLE D. on 7/13/2014
Rating: 3 out of 5 stars

When I called and reserved the truck I was not told insurance was separate so I did not have the money for the insurance with me when I picked up the truck. I left and loaded the truck, and stopped by the uhaul store again to add insurance. i was unable to add insurance because they said I had the vehicle too long, i asked if they could inspect the vehicle and then let me add insurance but they wouldn't allow me to.

JILL B. on 7/13/2014
Rating: 5 out of 5 stars

The staff at the Lancaster location were so helpful and willing to change my original reserve from 6x12 to 5x8. They hooked the trailer up and I was on my way. Quick and easy. Had I known about the closing time at the Amelia store I should have brought the trailer back to Lancaster. I like this store. Jill Brooks

ROBYN G. on 7/10/2014
Rating: 3 out of 5 stars

The employees at this store were very friendly. My husband and I dropped the Auto Transport off in the morning so we could unload the truck. We dropped the truck off right before closing the same day, signed the paperwork, they said everything was fine and we left. My husband and I left the next day to go to Michigian on vacation. We were gone 12 days, our cell phones didn't work once we crossed the Mackinaw Bridge. So on our way home when we crossed back, over my phone starts beeping like crazy, I have 6 messages from a number I don't recognize. I listen to 1 of the messages and it is U-Haul asking if I had dropped off the A.T. when I dropped off the truck. They don't have it on file that I dropped it off, it is now 6 days late, if I don't call I will be charged late fees so if I could please call 614-475-8190. So I called to tell the woman that I had indeed dropped it off. Here again someone has failed to complete their duties as an employee. A customer doesn't like to be lied too. I want to believe the person when they say everything is taken care.

WALTER S. on 7/8/2014
Rating: 3 out of 5 stars

Easier directions to find facility.

Jim w. on 7/4/2014
Rating: 5 out of 5 stars

Both location employees were great to deal with. The one in Lancaster was VERY busy!!! , but still took the extra time to make my rental safe,and a very comfortable to travel,,,thanks a lot

JAmes S. on 7/3/2014
Rating: 5 out of 5 stars

I haul makes Penske look minor league! Associates are courteous

NATHAN P. on 7/1/2014
Rating: 1 out of 5 stars

Customer service was frenzied and rude. Didn't go over truck condition, didn't give us 24 blankets that we paid for.

CHARLES A. on 6/30/2014
Rating: 2 out of 5 stars

I was given different information on the phone by an employee than the information given to me at the office when I picked up the truck. It caused an inconvenience for me and I would have planned differently if I had known this. Please be sure the rental details are known and explained the same by each employee. I was not happy with this experience.

jeff c. on 6/30/2014
Rating: 5 out of 5 stars

Everything was great!

JAmes S. on 6/26/2014
Rating: 5 out of 5 stars

Very impressed with employees and vehicle.

ASHLEY C. on 6/21/2014
Rating: 3 out of 5 stars

The General Manager, Renee, needs a long and in depth training class on CUSTOMER SERVICE. She was horrible and made my pickup experience with my reservation horrible. She is not friendly. She did not smile. She rushed through all the information for my first time ever using a UHAUL service. She was snotty when talking with me about the insurance and about marking and noting any dents or scratches on the vehicle before taking off. I would never recommend anyone to go to this location based on my experience with this Manager.

kathy M. on 6/19/2014
Rating: 4 out of 5 stars

Arrived 10 minutes before closing and representative asked if we could come back in morning and then was less than pleasant during checkout. If you want to close at 4:30pm, then post that but don't close the doors at 4:50pm and act as though the day is over. When we returned we were greeted pleasantly

David T. on 6/15/2014
Rating: 4 out of 5 stars

When I dropped off the van there was a sign that said, "wait here with your equipment, someone will be out to assist you." I eventually went into the store and asked for assistance. When I did that they were quick and courteous and made the drop off process very easy.

ron l. on 6/10/2014
Rating: 1 out of 5 stars

returned the unit the same night using drop box and around 430 the next day wanted to know why I hadn't returned the unit said they would check into it and get back with me never did I had to call them and make sure that they had returned it on time and not charge me and also had to tell the they owed me a refund on the mileage I never used

KYLE C. on 6/7/2014
Rating: 3 out of 5 stars

Jason was great was when I returned the truck.

MEGAN H. on 6/1/2014
Rating: 3 out of 5 stars

The customer service was horrible! I've never been so disgusted with the treatment received by the female staff member that assisted my husband and I. She was rude, didn't explain anything to us and when asked to explain acted as if we were a burden. She was texting on her phone and mouthy, I would hope that the next person would not have to doesn't have to deal with her. The Uhaul was clean and worked fine but the staff were dreadful. Hopefully they get rid of the people who obviously are not meant to work in customer service!

BRADON R. on 6/1/2014
Rating: 5 out of 5 stars

Renée was very helpful even searched for a truck, since the size I needed was not available.