U-Haul Moving & Storage at Waverly Rd

U-Haul Moving & Storage at Waverly Rd

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Address

901 S Waverly Rd
Lansing, MI 48917

(517) 316-1001

(Waverly Rd & I-496)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Lansing, MI at U-Haul Moving & Storage at Waverly Rd

Moving to or from Lansing, MI, 48917? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Waverly Rd. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Lansing, MI will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Waverly Rd

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Lansing, MI.

Cargo vans and pickup truck rentals in Lansing, MI

U-Haul cargo van rentals and pickup trucks in Lansing, MI are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Lansing, MI, 48917. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Lansing, MI, reserve a van for your moving needs from U-Haul Moving & Storage at Waverly Rd!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

BONNIE M. on 9/2/2015
Rating: 4 out of 5 stars

Location was perfect. We had only 4 miles to go from one place to another. However, the wait in the morning was terrible. One person working. Took forever to get one customer taken care of was ridiculous. With the amount of people waiting, should have been more customer service help.

MICHAEL A. on 8/31/2015
Rating: 3 out of 5 stars

I requested the largest enclosed trailer (for which I have an emailed confirmation). I received the next smaller size and had to make an extra round trip on Sunday to complete my move....60 extra miles of gas, 4 hours of extra pay to my worker, and extra meals. Needless to say, U-Haul is not first on my list for future rentals.

Arthur M. on 8/31/2015
Rating: 5 out of 5 stars

The representatives are always prompt and PREPARED! Checking in and checking out. Thank you.

Ronald N. on 8/30/2015
Rating: 5 out of 5 stars

They are Always the best help

KIENTA D. on 8/26/2015
Rating: 3 out of 5 stars

The time spent waiting while employees doing other things but customer service

WILLIAM C. on 8/25/2015
Rating: 5 out of 5 stars

Guys at this location are always very knowledgeable and in most occasions very quick to get people taken care of.

ORIANNA E. on 8/24/2015
Rating: 5 out of 5 stars

Staff was friendly and accommodating. My mom has always used uhaul and I think this was by far the best uhaul staff my family and I ever felt with.

SHANE B. on 8/24/2015
Rating: 5 out of 5 stars

Truck was a last minute change due to my reserved truck not being available so it may have been the last one left. Truck was clean and served it's purpose but was very hard to get to start. Every time I needed to start it I had to let it turn over for at least 30-40 seconds before it would fire up and even then I had to pump the gas to keep it running. It was an older model and had ~176,000 miles on it. Service at the U-Haul store was excellent and I would definitely rent there again.

KIMBERLY K. on 8/23/2015
Rating: 4 out of 5 stars

Your customer service staff, need be more pleasant, and welcoming

thomas r. on 8/20/2015
Rating: 5 out of 5 stars

My reps name was Marlin. As all my experiences have been with that location, Marlin was exceptional to work with and extremely helpful. John the GM has assembled an awesome team-Thanks Guys

JOHN D. on 8/17/2015
Rating: 4 out of 5 stars

ENSURE reserved equipment is available for pickup. I had to make trip back to site, delaying start of vacation = unhappy wife = bad day for me ! :-)

THOMAS R. on 8/17/2015
Rating: 5 out of 5 stars

John at the Waverly rd location was exceptional. He went out of his way to take care of us. Super nice. I wish I had 10 of him for my staff. I hope you will recognize him for his outstanding customer service. Thank you John and U-haul

Lori P. on 8/16/2015
Rating: 1 out of 5 stars

The entire check in and return process is terrible. I felt like I was being tortured during the entire interaction. I frequently use rental cars and that process is a dream in comparison. The van itself was great and clean. The service and processes were horrible. While the guy who checked out the van and did the return seemed fairly inanimate, it was clear he wanted to be helpful and the problem seemed like more a management/ cultural and/ or training problem. This uhaul experience sucked. Did the management change recently? The level of upselling on the website was new to me and was vomitous to experience. I wish I were exaggerating.

AMANDA G. on 8/15/2015
Rating: 3 out of 5 stars

The truck was not returned when I went to pick it up and the associate was not at all concerned. I reserved a certain size truck in order to make ONE trip. Offering me a smaller truck that would force me to make TWO trips seems like a scam to get more money for mileage. The truck i reserved ended up being returned right before we left with a smaller truck and the associate huffed and puffed and rolled his eyes when we said we would wait for them to return the truck we originally reserved so we could take it, because God forbid he had to do extra work. When we returned the truck the associate that took the return didn't tell me how many miles or what I was being charged for it until I asked him when he went to confirm my credit card. He had no clue how many miles we were charged for...again, sounds like a convenient scam. Will never ever be using this Uhaul location again. Such a poor experience and horrible customer service.

ARI K. on 8/10/2015
Rating: 5 out of 5 stars

No surprises, simple straightforward drop off.

PRATEEK P. on 8/10/2015
Rating: 5 out of 5 stars

Great Service. Nothing needs improvement. Brandon was quick and answered all my questions. Will definitely return if needed.

DONNA C. on 8/10/2015
Rating: 5 out of 5 stars

With all the craziness of moving I found the staff so very helpful and there was no problems at all with the truck nor the return.

ZANYITA L A. on 8/3/2015
Rating: 5 out of 5 stars

This was a drop off after hours so I didn't see any personnel but this was one of the cleanest U-haul locations I have ever seen. Actually, to be honest....I have never seen a location nicer than this one. The drop off was self explanatory. Keys in the drop box. I received a receipt in the morning as promised. It was easy breezy. Thanks U-haul

dan k. on 8/3/2015
Rating: 4 out of 5 stars

Good job.

DEBRA M. on 8/3/2015
Rating: 4 out of 5 stars

They had double booked the truck and there wasn't one available. The staff made it right by allowing me to use a little larger truck at the same cost. They were very apologetic and made things right for me.

REBECCA T. on 8/3/2015
Rating: 3 out of 5 stars

You can fire some employees or at the very least, put them through some type of customer service training course that can hopefully teach them what not to say to customers. When I called to find out why my moving truck wasn't going to be available for the original time I had specified, the woman on the other end actually said there was nothing she could do and that I would have to call all the people that were planning to help me move and tell them to come back later that evening. (the moving truck was scheduled for 8am but U-Haul changed the time to 4pm) WTH!!!

Mark K. on 8/2/2015
Rating: 3 out of 5 stars

Was disappointed that the staff person indicated that the fuel tank was 7/8 full when it was really 6/8 full. I failed to catch that mistake and was forced to get more gas than I should have in order to prevent the fee.

CHERYL C. on 7/31/2015
Rating: 5 out of 5 stars

bathroom very clean

Tony W. on 7/26/2015
Rating: 4 out of 5 stars

More staff for faster check in/out

daniel t. on 7/26/2015
Rating: 4 out of 5 stars

The pick up and drop off process take far too long. I made a reservation before hand and it saved me no time. I could have just gone to the location and saved myself the time wasted on the reservation.