My issue is with corporate, when they promised me a call back within an hour after I made the reservation. Had they done that, I would not have had to call customer service and complain that the van I wanted was located out of my way. I had no time to get there, as it was farther away and in the opposite direction from which I needed to go. Fortunately I finally got to speak with someone who could get me a bigger truck at the same rate, and since it was very close, the mileage charge was not very much. In the end they did the right thing, but it took a little extra affort and phone calling to get some satisfaction. The truck worked perfectly and I got my job done within my time frame.
Thank you. Very smooth, Routine move via U-Haul of Lantana Self-Storage.
Was happy with all personal and equipment.