U-Haul Moving & Storage at Baseline Rd

U-Haul Moving & Storage at Baseline Rd

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Address

5518 Baseline Rd
Little Rock, AR 72209

(501) 569-5026

(E Of Geyer Springs Rd)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Special Operating Hours

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Little Rock, AR at U-Haul Moving & Storage at Baseline Rd

Moving to or from Little Rock, AR, 72209? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Baseline Rd. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Little Rock, AR will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Baseline Rd

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Little Rock, AR.

Cargo vans and pickup truck rentals in Little Rock, AR

U-Haul cargo van rentals and pickup trucks in Little Rock, AR are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Little Rock, AR, 72209. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Little Rock, AR, reserve a van for your moving needs from U-Haul Moving & Storage at Baseline Rd!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

CHARLES J. on 12/13/2014
Rating: 3 out of 5 stars

The personnel charged us an extra day for the vehicle, despite returning the truck on time and at the initially scheduled delivery destination and date. After discussion, they adjusted the extra fee and corrected the overall cost, to which we were appreciative.

MADISON D. on 12/9/2014
Rating: 5 out of 5 stars

Steve (Manager I believe) was a very personable helpful guy. When I was in there I witnessed another customer come in that I assume was a regular there to pay a bill. An elderly lady specifically, and everyone greeted her sweetly by name and made the experience for me even more rewarding the kind sincere customer service was so friendly and went over and beyond duties to make others feel welcomed. Great Experience!!!!!

BECCA H. on 12/8/2014
Rating: 4 out of 5 stars

The employee on duty was very capable, friendly and efficient. He did a great job. Our experience was was excellent. I my opinion, everything was perfect. Thanks for a good experience.

DAVID S. on 12/7/2014
Rating: 4 out of 5 stars

They were very helpful and efficient.

ROBERT O. on 12/2/2014
Rating: 4 out of 5 stars

The sheet I received when I picked up the vehicle was plainly marked that it had a full tank but when I drove a short distance (5 miles) to the storage unit that I was unloading I noticed it only had 3/4 of a tank. I had to put in $33 worth of gas to get it to full before my trip even started!

MOLINDA H. on 11/29/2014
Rating: 5 out of 5 stars

Very good job. Thanks for the great service

Brenda A. on 11/28/2014
Rating: 5 out of 5 stars

Everything and everyone was great.

JAMES T. on 11/25/2014
Rating: 4 out of 5 stars

Good staff.

TANYA D. on 11/23/2014
Rating: 3 out of 5 stars

Rates were extremely to high if I had not needed my stuff moved so badly I would not have used them

STEPHEN K. on 11/23/2014
Rating: 3 out of 5 stars

It seems as though the general manager of this location has a lack of customer relations skills and had expressed an attitude towards me because I had to contact his superior because of a lack of reservation fulfillment. The only reason I gave an average rating is because of the assistant manager and his level of absolute professionalism in assisting me with my issue and being very polite about it.

JOSE M. on 11/19/2014
Rating: 3 out of 5 stars

The truck's engine was inadequate to pull the trailor and car. We had problems with the overdrive remaining engaged. Even after the mechanic replaced the oxygen sensor, the truck had difficulty maintaining a speed above 45 mpg. The customer service telephone representative insisted that there was a tow/haul button on the gear shift. There was not. This was further indication that we had been assigned a vehicle that was inadequate to pull the load.

CONTONIA R. on 11/10/2014
Rating: 3 out of 5 stars

Not put a hold on funds, until you actually how much the service was.

JOSHUA R. on 11/4/2014
Rating: 5 out of 5 stars

Thanks

Clara M. on 11/1/2014
Rating: 3 out of 5 stars

Truck needed a front end alignment really bad. The guy who checked me in tried to overcharge me on mileage. Quickly told me I didn't have to go in. He had it all taken care of. He didn't know I had read it 2 blocks the street at gas station. When I confronted him he went back but didn't want me to see it. Started making excuses about the glare. Said i had been charged for blankets and 2 wheeler but my ticket had credit for something else. Log your mileage, especially ladies. He was going to intentionally cheat me!!!!!!!

SHEENA S. on 10/31/2014
Rating: 5 out of 5 stars

The staff was very helpful and understanding! Appreciate the men at this location!

PAULINE C. on 10/30/2014
Rating: 3 out of 5 stars

Stop flat out lying to the customers. I was unsatisfied with the overall experience. They changed the pickup to this location and sent me a text message, email message, and made a phone call. I spoke with them over the phone, but they failed to inform me that they changed my pick-up location. I was driving from Dallas, only to find out that the original location that I picked, stated that they didn't have the truck that I needed and sent me to this location. They could have told me when they called; I'm not checking my texts or email while driving. I get to the location and asked for extra milage, because I was already lost in Arkansas and needed it to make sure that I wasn't charged anymore for milage, then I was told that I call customer service to request extended miles only to be told that the manager could have done it and asked to speak to the manager who in turned assured me that he would do everything in his power to help me. My invoice had a price of $402.00 at this point. I left because I was upset and didn't act out at all. My bother assured me that he would help with the overages and informed me that they would only be able to help me, then. We'd come too far and had no where else to go, on such short notice. So I went back and apologized for my leaving. I was told by the manager that he had to re-enter me in the system. The ending price at this time was $430.18. I enquired, why so much, he stated that it was because of the gas milage and then told me and my brother that they would reduce the price by $22.00 if I bring the tank back on a fourth of a tank. I asked, so I will be getting $22.00 back ? He said yes, the will refund $22.00 back to you if your return the truck on one-fourth a tank instead of the one-eighth of a tank that we are giving it to you on. Upon drop-off of the vehicle I was informed that I was already credited the $22.00. I was very dissatisfied with the deception on the part of your employees, but I guess they must be groomed to scam the customers because they did it with a smile on their face and a reassuring empathetic tone.

PHILOMINA E. on 10/7/2014
Rating: 5 out of 5 stars

Everything was good. Excellent staff very friendly.

TREENA M. on 10/7/2014
Rating: 5 out of 5 stars

Always excellent customer service. Thanks!

Steve M. on 10/6/2014
Rating: 5 out of 5 stars

The staff was very helpful and knowledgable. One of the most professional locations I have used.

John C. on 9/28/2014
Rating: 3 out of 5 stars

This Uhaul experience was absolutely horrible. Had nothing to do necessarily to do with the location. Placed my truck rental order on Sunday online. Usually by Tuesday I receive a phone confirming my order. This time I heard nothing, no phone call, so I assumed my order was as I ordered it. Show up at the place where I requested pick-up (2 miles from my house) and there was no truck there. They called about it and said the order had been picked up at another location in Little Rock (10 miles away, but inconvienent). Turns out that location didn't have the truck either so they sent me waaaaaay on the other side of town to get the truck and then tried to argue with me that I didn't deserve the $50 reservation guarantee discount, bc no one called me to confirm my reservation. Not my fault no one called me. Needless to say it was extremely inconvenient having to drive all the way across town to get it, and then I had to have my wife drive me all the way back across there after work to retrieve my vehicle. Piss poor work by U-Haul!!!!!!!!!!!!!!!

JAMIE W. on 9/8/2014
Rating: 3 out of 5 stars

Need better customer service

Erin G. on 9/7/2014
Rating: 5 out of 5 stars

Amazing customer service!! He made my move that much more easy. Thanks again !

STARR P. on 9/1/2014
Rating: 5 out of 5 stars

The Baseline location was outstanding! They tried to make right our horrible experience at the White Hall location and the Benton location. We will definitely use the baseline location, if we ever move again.