U-Haul Moving & Storage of Lubbock

U-Haul Moving & Storage of Lubbock

Share |

Address

1613 34th St
Lubbock, TX 79411

(806) 762-0307

(@ the corner of 34th St and Ave Q)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Lubbock, TX at U-Haul Moving & Storage of Lubbock

Moving to or from Lubbock, TX, 79411? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Lubbock. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Lubbock, TX will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Lubbock

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Lubbock, TX.

Cargo vans and pickup truck rentals in Lubbock, TX

U-Haul cargo van rentals and pickup trucks in Lubbock, TX are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Lubbock, TX, 79411. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Lubbock, TX, reserve a van for your moving needs from U-Haul Moving & Storage of Lubbock!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

CORA S. on 5/27/2015
Rating: 4 out of 5 stars

I think the service was great. The gentleman who did the walk around the truck for inspection was most friendly and courteous. I would definetly recommend this location to family and friends.

Ashley p. on 5/27/2015
Rating: 1 out of 5 stars

I usually am not one to leave a scathing review, as I have been heavily involved in customer service and can understand that sometimes patience is needed from a customer standpoint, However; this was certainly not the case. From the moment I walked up to the counter the gentleman (Kevin E) that helped me had absolutely no clue what he was doing. He never once got off his stool and was the farthest thing from helpful I have come across in quite sometime. I had made a reservation, and nothing was ready for me, something that was not too agitating at the time. I had asked if Uhaul would be able to just charge the card I made the reservation with to which Kevin said, "um...I don't know how to do that." He waited for assistance from a fellow employee which were all unavailable as they were assisting, very greatly I may add, other customers. Finally I pointed out the option on his screen "charge card used for reservation." He confirmed my reservation, used company jargon and when I questioned him what an RV was, he stated "oh, that's our language I forgot sometimes I have to dumb it down for customers." After thirty, yes thirty, minutes of paperwork he said if you'll just wait over there someone will bring your truck and trailer over. Finally at 10:40 (my reservation was scheduled for a 10:00 a.m. pickup) my truck is brought around by Kevin. He asked me to give him about fifteen minutes and he will go get the trailer. At this point I was so frustrated and far behind (Kevin told me that my twenty four hour rental had to be back by 3:15 the same day) that I told him to forget the trailer, I had places to be. Had a gentlemen who knew his stuff (didn't get to see his name badge) not intervened I would have probably canceled my whole reservation and told everyone I knew never to use Uhaul again. Worst customer service experience I have ever had first hand. Kevin was lazy, rude, and very unprofessional. Not with just me, but every customer I saw him come into contact with. He actually turned away business because he told a young lady who was trying to use cash/debit card to purchase something that he "dunno how to do that..." on the register. Little did I know that would be a preamble to the horrible tone of customer service Kevin would set for the day. I am not a terribly brilliant man, but I have been a supervisor for quite sometime, and I do know that customer service goes a long way with brand loyalty. Kevin E needs some serious re-training because he continually dropped the ball every opportunity he got. Now for the bright spots, and only saving graces that MAY get me to use Uhaul again if I ever have to. Steven D, he was delightful, he assisted customers and walked them to what the needed. That guy made me wish he was helping me, sharp as a tack and a pleasant person to be around. Mike Diaz, I was dreading the return process because of Kevin's incompetence, but Mike made it easy. He met us at the curb, checked us out, and eve

Charlotte S. on 5/26/2015
Rating: 3 out of 5 stars

Have more people on the check-in desk, esp on Sat. morning when it is very busy. I had to wait in line 15 min. before getting checked in.

Saul B. on 5/26/2015
Rating: 5 out of 5 stars

Great job

thomas k. on 5/25/2015
Rating: 5 out of 5 stars

Just keep stuff to rent out on hand

LIZA C. on 5/25/2015
Rating: 5 out of 5 stars

I filled the gas Over the requiere amount I think i should have Got crédito on the overage i spent

LARRY W. on 5/24/2015
Rating: 5 out of 5 stars

The two men that handled our drop off were both courteous and knowledgeable. If everyone associated with U-Haul was as personable as these young men, I am sure that your company would be better off.

Bruce W. on 5/21/2015
Rating: 4 out of 5 stars

Truck had a brake fluid leak

Todd F. on 5/18/2015
Rating: 4 out of 5 stars

Cruise Control is a MUST...especially for long distance travel. Local moves it isn't necessary but...I drove from Lubbock to Austin (6+hours)...not convenient without cruise control. Everything else was perfect.

Katrina S. on 5/17/2015
Rating: 1 out of 5 stars

Reserved blankets and left location upon renting then noticed no blankets were in trailer. Went back to location and customer rep said that they were out and did not charge me. It would have been much better to tell me during contract signing time right before I picked up trailer that blankets would not be available. Between that and general attitude I felt my business was not important and not appreciated. In future, if I use UhAul I will work through another location. Best Regards, Scott

robert d. on 5/15/2015
Rating: 1 out of 5 stars

Charge way to much especially this time of year ( May ). Make mistakes reserving trailers, instead of admitting error, they remove your first reservation, which was entered wrong, and charge the Texas Tech rate now school is out and students are moving home. Even when your not a tech student! Don't use your vehicle light hookup, they use special equipment you have to buy ( extra ) so you can take their overpriced trailer

Melanee B. on 5/14/2015
Rating: 5 out of 5 stars

Fernando in the front office was very helpful and friendly. Would get a uhaul from this location again.

David J. on 5/13/2015
Rating: 5 out of 5 stars

Don't change a thing. Quick and easy as usual.

RALPH M. on 5/13/2015
Rating: 4 out of 5 stars

Very courteous and helpful.

Darian B. on 5/12/2015
Rating: 5 out of 5 stars

The only thing that was frustrating was the fact that they did not have my Uhaul on my original day. I had reserved it for Saturday morning. Someone tried to call me around 7:30 that morning, and when I tried to call back they told me there was no note on my account, and to come pick it up. When I got there, he told me they didn't actually have it, so I couldn't get it that day. I had to reschedule for Monday. My experience on Monday was great. The gentleman was very kind and helpful, and we were able to pick the Uhaul up quickly. That was very helpful. Overall, good service! Thank you for the Uhaul and other equipment!

rosy r. on 5/11/2015
Rating: 5 out of 5 stars

Great customer service!!

Bobby M. on 5/11/2015
Rating: 5 out of 5 stars

Was extremely satisfied with the U-Haul Van we rented and the customer service that we received. Employees were friendly and helpful. I will definitely rent from this location again.

Jessi W. on 5/11/2015
Rating: 5 out of 5 stars

My experience was awesome in Lubbock!! Those guys were great.

Adam L. on 5/11/2015
Rating: 4 out of 5 stars

The workers at this location were very friendly and helpful. They were busy but they also handled every customer in a timely manner. I was pleased and I was helped even though I didn't have a reservation. They quickly assisted me with getting a trailer.

kent j. on 5/11/2015
Rating: 4 out of 5 stars

Very convenient location and a good price for trailer.

Emily B. on 5/10/2015
Rating: 3 out of 5 stars

The truck was very old and rickety but the rest of the equiptment was great.

Kathy C. on 5/8/2015
Rating: 4 out of 5 stars

Only one checkout person. Wait too long

Michael K. on 5/6/2015
Rating: 5 out of 5 stars

Excellent customer service from start to finish. I arrived 15 minutes before the scheduled opening time but was still assisted with my drop off... during a rainstorm, no less.

hariharan v. on 5/4/2015
Rating: 5 out of 5 stars

Excellent service

GRADY W. on 5/4/2015
Rating: 4 out of 5 stars

none