Truck only available at location. Assured by uhaul reps that 2 dozen furniture pads an appliance dolly and a 26' foot truck was available (multiple times on phone and via emails). Truck was not where requested for pick-up.
After wasting a lot of my time on the phone being routed from one uhaul customer rep to another. an employee located some equipment at another location. I arrived there and the place was closed. Finally found someone that opened up and I received the blankets/pads and dolly. Returned back to Cox Muffler and rented the truck. This was not the local dealer's fault; it is the fault of routing and not being truthful with the customer. My uhaul customer experience was very,very poor.