start navigation end navigation

U-Haul Moving & Storage of Madison

U-Haul Moving & Storage of Madison

Share |

Address

121 Moving Center Crt
Madison, TN 37115

(615) 868-5081

(Gallatin Rd)
Driving directions

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

 

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

Moving Truck Rental in Madison, TN at U-Haul Moving & Storage of Madison

Moving to or from Madison, TN, 37115? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Madison. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Madison, TN will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Madison

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Madison, TN.

Cargo vans and pickup truck rentals in Madison, TN

U-Haul cargo van rentals and pickup trucks in Madison, TN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Madison, TN, 37115. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Madison, TN, reserve a van for your moving needs from U-Haul Moving & Storage of Madison!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

JOSEPH B. on 4/18/2014
Rating: 1 out of 5 stars

Chris. (Scott jr). Needs a stern lesson in customer service. If he were on my staff his actions qualified for termination.

CHRIS L. on 4/18/2014
Rating: 1 out of 5 stars

Never made it to the drop off. Thanks for making my moving experience a living hell!

DeBoRRaH C. on 4/17/2014
Rating: 3 out of 5 stars

I drove off and while on road a police was beside me and told me the back was open. I'm thinking, why would the representitive leave that open and if did, why wouldn't he make me aware. Maybe it's me. Then the latch would not catch. Then the latch came loose and opened again while on the road with my load in it this time. The visor clamp fell off. The truck sounded like it was about to fall apart while driving. You need to get rid of that vehicle before it causing some problems. Just saying.....^j^ ~j~ ^j^ ~j~ DeBoRRaH

Andrew B. on 4/17/2014
Rating: 2 out of 5 stars

We had been very diligent to ask for "complete" information when we secured the reservation via phone days before, asking specific questions about the location of the storage unit, the hours of access to the unit and any "additional" costs that were required. The agent assured us there was an elevator in the storage building to access the upper level where our unit would be. What we found upon arrival was a long concrete ramp which was very difficult to navigate..... no elevator. I stressed when making the reservation that we were wanting 24 hr access the unit and only wished to secure a unit on that basis. I was assured that this location gave me that for the quoted price. Upon arrival we were told that access was from 7am to 7pm and that should we want 24 hour access we would have to pay more. We were also informed that we were "required" to purchase a specific lock for the unit from the location unless we had one exactly like it. Another $10. We also were informed that insurance was a requirement and asked to choose from a menu of coverage which added additional cost per month to the unit. Our dissatisfaction with the experience was with the way information is given which is not accurate, with a customer having no choice but to accept the terms once they are standing in the location with no other option. Your company directs customers online to be able to look at various locations in an area with their varied service options.................and then when the process culminates in a call to your 800 number, a customer is told that they will receive a call the day before the rental confirming "where" they will pick up equipment. This is hardly helpful for someone planning the logistics of a move. The agent was unable to even tell me what the maximum radius from my target location that I might be required to travel to pick up the equipment was. There was no apology for misinformation at the storage facility................basically a dispassionate "take it or leave it" attitude. We went to examine the unit before leaving to secure our goods for storage and found that the unit was still locked and we had no access to view it. When the agent inside was questioned, we were assured that she had simply forgotten and would remove it by lunchtime, well before we returned later in the afternoon. We arrived back 7 hours later , tired and with a 17' truck to unload, only to discover that the unit was still locked and it was necessary to drive back to the front of the facility to ask someone to unlock it. We also found that there was no way to directly contact the facility despite calling the number posted online.............all we reached was a call answering service with no specific information, this despite several attempts. Therefore it was impossible for us to confirm information with the location before arrival. Therefore, some equipment we would have secured was not available and we had no way of anticipating this. Essenti

bethany f. on 4/10/2014
Rating: 3 out of 5 stars

Make Late Night Drop Off Instructions More Clear Stop fooling people With Your 19.95 Signs.

Nancy T. on 4/7/2014
Rating: 4 out of 5 stars

Renting a truck from this location was very easy. I made the reservation online and the paperwork process in the store was simple and straightforward.

Angel M. on 4/6/2014
Rating: 5 out of 5 stars

My brother and I had a long Journey from Ga to Mi with two reservations for a truck and drop off in Tn Rivergate prkwy in Goodlettsville and pick up a trailer to Mi. With our father passing and trying to deal with everything there we surely did not want to deal with messed up reservations and I get a call 30min before Goodlettsville location closes asking if i still want my reservation yet I received no conf 24hrs prior to pick up and was not due to pick up the trailer and drop truck off until 330 and they had me scheduled at 10a and they close at noon so they were supposed to find another location for us and at about 4pm no word on a new reservation. So I call and I have no reservation so regional makes us a new reservation for Moving center crt in Madison. I have to say the Goodlettsville location my family and friends will never go to or recommend, I spoke with Gloria and was to no assistance at all and tried scamming a friend for extra money on another reservation. Horrible place, nothing is guaranteed even if they say it is. Madison location on moving center crt took very good care of us which made everything settle better with me with uhaul as I almost became a former customer and would never go with them again but Thanks to Chris there he was very efficient and polite, my brother and I were very impressed as was a friend who just moved from out of state and had same issues with same location and was sent to moving circle crt so to save yourself hassle, start there first!

ASHLEY H. on 4/2/2014
Rating: 5 out of 5 stars

THe lady that checked me out was nice, I think my experience went well because I missed the crowd both when I rented and returned the truck. Also because I heard that it would rain on Saturday morning it was easy for me to change my reservation to Friday night so that I could move after I got off work. Very happy customer! Ashley H.

kyle c. on 3/31/2014
Rating: 3 out of 5 stars

Letting people know furniture blankets and similar products are rented and need to be returned at time of truck return. This would have saved me a second trip.

LOLITA W. on 3/31/2014
Rating: 4 out of 5 stars

The people were courteous and respectful and they had the vehicle waiting upon my arrival so no time was wasted. It was appreciated!!

Dardene H. on 3/25/2014
Rating: 5 out of 5 stars

Nothing could be better as for as im concerned

RYAN K. on 3/23/2014
Rating: 5 out of 5 stars

What the survey doesn't show is that I had reserved a trailer at the uhaul 1 mile from my house, but had to pick it up from a uhaul dealer 9 miles from that location. However, the 9 miles is plagued with heavy traffic, making this an additional 30 minutes to drive (1 hour round trip). I was crunched for time to begin with and this threw off my entire day.

GREGORY C. on 3/23/2014
Rating: 5 out of 5 stars

Very good experience all around. Would like to see more discount/coupon advertisments. Thank you

ADAM G. on 3/21/2014
Rating: 5 out of 5 stars

I did not appreciate that the minimum rental was two days, even though i explained that I only needed it for less than a whole day. Other than that, the service was great, and the estimated amount to fill up the tank was very helpful.

JEFF E. on 3/17/2014
Rating: 5 out of 5 stars

Everything was great. Thanks!

JOANN R. on 3/13/2014
Rating: 5 out of 5 stars

Handled all business with this location over the phone. Customer service agent was polite, informative, and extremely helpful. Thanks

JACK P. on 3/12/2014
Rating: 3 out of 5 stars

hire a new manager

jen j. on 3/10/2014
Rating: 3 out of 5 stars

No comment, I will never use u haul again very very unhappy

KEITH E. on 3/9/2014
Rating: 1 out of 5 stars

I will no longer use U-haul as my rental truck provider. This is due to poor customer service and lack of explanation when it came to explaining the 2 day rental truck policy on behalf of the U-haul representative.

DEBRA P. on 3/8/2014
Rating: 5 out of 5 stars

Not one thing!! Everything was excellent Josh the rep! He needs a raise!!!! kutos

CATHERINE H. on 3/3/2014
Rating: 3 out of 5 stars

The phone system is horrible. I called twice to let them know I wanted to pick up my UBox. It is some central answering service. Although I left two messages asking the local location to call me back, I received no call back. So, I just showed up 24-hours later to pick it up. They said they had received no messages about my box and we had to wait while they got it ready to pick up. The local employees were very nice, but they seemed short handed. That phone system is not working.

Tina T. on 3/3/2014
Rating: 5 out of 5 stars

Nothing everything was good.

CROCKETT H. on 3/2/2014
Rating: 5 out of 5 stars

Buy more trucks, vans, and box trucks, because lots of people were there wanting to rent but there were none available without reservations.

BRANDON S. on 2/28/2014
Rating: 1 out of 5 stars

The staff at this location did not make me aware of the free month's storage I had with this rental. When I learned about it from a CSR after the fact, I returned to the facility and asked why they didn't tell me. The girl behind the counter said, "We didn't know you needed storage". True story. It cost me an extra $500 - $600 to pay movers, look for other alternatives, time, etc. They were not professional, rude and very juvenile.

Angela S. on 2/28/2014
Rating: 4 out of 5 stars

Nothing. Everything was great and Mr. Estrada displayed such helpful customer service. Thank you!