U-Haul Moving & Storage at Downtown Campus

U-Haul Moving & Storage at Downtown Campus

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Address

602 W Washington Ave
Madison, WI 53703

(608) 256-3743

(W Of The Capitol)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri-Sat: 7 am - 8 pm
  • Sun: 8 am - 6 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Madison, WI at U-Haul Moving & Storage at Downtown Campus

Moving to or from Madison, WI, 53703? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Downtown Campus. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Madison, WI will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Downtown Campus

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Madison, WI.

Cargo vans and pickup truck rentals in Madison, WI

U-Haul cargo van rentals and pickup trucks in Madison, WI are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Madison, WI, 53703. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Madison, WI, reserve a van for your moving needs from U-Haul Moving & Storage at Downtown Campus!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

DOUG H. on 7/30/2014
Rating: 1 out of 5 stars

Don't charge for pads that were never in the truck. And then overcharge instead of credit my account. Fix how you handle simple mistakes. To require some complaint process to address this is irritating. Access the situation and correct it. Don't make the next customer feel as though uhaul has stolen money them. The guys checking trucks out when I picked up were doing a fine job. Other than giving me a truck without pads in the zipper bag. But over charging me AND charging me for pads that didn't exist the next morning is a big problem that needs to be fixed still! Please post this for public viewing.

NIL V. on 7/30/2014
Rating: 3 out of 5 stars

Waited in line for 15 minutes. Employees moved as fast as they could. The facility was clearly understaffed.

KAMILLE N. on 7/30/2014
Rating: 2 out of 5 stars

Make sure your employees read the notes/special instructions. We used a credit card at the store that we did not intend to be charged for the deposit as we were going to pay in cash. When doing so we explained to the employee that we would pay in cash for the rental when we dropped off the truck, the employee put something in the notes for us. When we realized we would not be able to move everything by the time your store closed we called to ask what to do, the employee told us to drop off the vehicle as instructed on the rental papers for After Hours Drop Offs, he again put a note in the computer stating we would be in shortly after you opened to pay in cash for the rental. When dropping of the truck around 10:15 PM CST to you W Washington location in WI, I called into the customer service number on your website. I explained to the lady that we were dropping off the truck and I wanted to make sure all the bases were covered. Again I mentioned we would pay in cash in the morning, she put in another note in (there are 3 now) and mentioned that we may try to be in as close to your location opening just in case. When I woke the next morning to get ready to go to your location I noticed an email from the store sent at 6:53 AM CST, before 7 when the lady i spoke with the night before said they would open. It stated that they had charged the card for the truck rental, so the manager must not have looked at the notes. I called the location multiple times that morning with no answer. I finally got in contact with someone in one of the actual offices. I explained what had happened and that I wasn't all that pleased about it considering I knew it was in the notes. She said she did see that in the notes when she pulled up the reservation and that she was going to try to get in touch with the Manager, I think she may have called him Adam or Aaron, I'm not entirely sure which. She comes back after trying to reach someone at the store multiple times and she also got not answer. She then tried to contact him via email and possibly some form of chat service, still no response. She then put a note into the reservation about what had been going on and that they were to void the transaction and we could then pay in cash. When we got to the store the manager still was unaware of the issue and stated that he would not have charged the card if it there had been something about paying in cash in the notes. Which again shows he paid no attention at all to any of the notes or messages related to the issue. Instead of voiding the transaction so the transaction should not even show in the account, as we asked, the manager did a refund instead. I'm sorry but I work in customer service and I know it is possible to void a transaction with manager approval and seeing as it was the manager doing the transaction, it should have been very simple. The manager never apologized nor seemed to care that the mistake had been made. I do not recommend going to this locat

Willis B. on 7/29/2014
Rating: 4 out of 5 stars

For some reason, the truck we rented did not have a lock for the back, although the truck key also had a key for a lock. Since is was a short term rental we only had to have one person wait by the truck for an hour or so.

TED S. on 7/29/2014
Rating: 5 out of 5 stars

NOTHING. I WAS GREETED BY JOE (I THINK THAT WAS HIS NAME) PROMPTLY AND WAS ON MY WAY QUICKLY. HE EVEN CALLED ME BECAUSE I LEFT AN ITEM IN THE TRUCK. IT WAS HELD AND I PICKED IT UP THE NEXT DAY WITH NO PROBLEM.

KEVIN P. on 7/29/2014
Rating: 5 out of 5 stars

Very friendly and helpful staff.

juan m. on 7/28/2014
Rating: 4 out of 5 stars

I make my reservation one week before going to pick up the tow dolly in different location 22 atlas ct. And after 30 min. Waiting is not equipment for me the rent to other people early no help whatsoever from the people in this location . Very rude people not customers service. need to start calling other locations to get this equipment very disappointed way make reservations and pay in advance and not honored the reservation .

Charles F. on 7/28/2014
Rating: 3 out of 5 stars

It would've been nice to know that the store would close before my return time, and to have them briefly walk me through the return procedure, instead of me figuring it out from a dimly lit card at 9 pm while exhausted from moving.

RAYMOND Z. on 7/28/2014
Rating: 3 out of 5 stars

The person who checked my out was trying to add more charges due to mileage. After speaking to the associate on the phone who told me I had 93 miles plus 15%. I also confirmed that with her. I told that to the person who handled the return and then removed the charges. Its great that you make it so easy to reserve a truck and that it was clean when i picked it up. Please make sure to improve your internal communications.

Annie K. on 7/28/2014
Rating: 5 out of 5 stars

I had great service, the truck was clean and worked well and was helped in a timely fashion. Overall, the experience was great!

JACKIE C. on 7/28/2014
Rating: 5 out of 5 stars

The agent who helped us out was great, fast and to the point and very helpful!

LAWRENCE M. on 7/28/2014
Rating: 4 out of 5 stars

Being that we paid upon pickup, the drop off was experience was very seamless. The mileage was checked, truck inspected, and we were done. Not even 5mins.

Ryan S. on 7/28/2014
Rating: 4 out of 5 stars

Check tires for correct air pressure before releasing to customer.

andy m. on 7/28/2014
Rating: 5 out of 5 stars

Very speedy pickup/dropoff process!

ALLEN B. on 7/27/2014
Rating: 5 out of 5 stars

Two issues came up. First, even though I set the reservation for this location, they tried to force me to pick up across town. I was able to get it changed, but I don't think that should have happened in the first place. Second a check engine light came on, and they told me (over the phone) it was just a faulty sensor, but again, something that makes the renter nervous.

MICHAEL D. on 7/27/2014
Rating: 5 out of 5 stars

Have a 3rd employee working inside to help the line of customers.

MASSIEL D. on 7/24/2014
Rating: 5 out of 5 stars

Great service! Will definitely consider renting from this specific U-Haul location in the future :)

Kaytlin M. on 7/24/2014
Rating: 4 out of 5 stars

The rep did an excellent job explaining everything. Truck was clean and easy to use. Keep up the great work!

Madeleine W. on 7/23/2014
Rating: 5 out of 5 stars

Thanks again to the fellas who were working Tuesday 7/22! Made my moving experience such a breeze!

MARY H. on 7/23/2014
Rating: 4 out of 5 stars

Waited in line to be helped for more than 15 minutes last Sunday; but when it was our turn we were on the road within 5 minutes -great!

theodore g. on 7/20/2014
Rating: 5 out of 5 stars

Exceptionally friendly staff (I believe Josi and Mark or Matt)

Linda H. on 7/20/2014
Rating: 5 out of 5 stars

The overall experience of renting from this dealer was fabulous! I will return when needed and will highly recommend to anyone that this location made the whole experience so accommodating I wish all vendors I work with shared their high standards of exceeding my expectations. Thank you very much!

JOSHUA R. on 7/19/2014
Rating: 5 out of 5 stars

When customers enter the parking lot, have a sign that directs customers where to go to park.

Brianna W. on 7/17/2014
Rating: 5 out of 5 stars

Everything was wonderful! All of the employees were so pleasant and helpful. The prices were more than reasonable! Thank you so much for making moving a bit less stressful!

Anna L. on 7/15/2014
Rating: 5 out of 5 stars

Adam was great!