U-Haul Moving & Storage at Verona Road

U-Haul Moving & Storage at Verona Road

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Address

4716 Verona Rd
Madison, WI 53711

(608) 807-0402

(Just South of Home Depot)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri-Sat: 7 am - 8 pm
  • Sun: 8 am - 6 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Madison, WI at U-Haul Moving & Storage at Verona Road

Moving to or from Madison, WI, 53711? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Verona Road. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Madison, WI will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Verona Road

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Madison, WI.

Cargo vans and pickup truck rentals in Madison, WI

U-Haul cargo van rentals and pickup trucks in Madison, WI are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Madison, WI, 53711. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Madison, WI, reserve a van for your moving needs from U-Haul Moving & Storage at Verona Road!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Stefan B. on 7/3/2015
Rating: 3 out of 5 stars

The truck I reserved was not available. I waited 1.5 hrs to get a smaller truck that forced me to split the load into 2 trips. The staff was nice and made sure the charges were fair. It looks like they were doing the best they could in a tough situation, but the overall experience was not pleasant and I'm sure something could have been done to avoid the situation in the first place.

KEVIN C. on 7/3/2015
Rating: 1 out of 5 stars

Terrible service from start to finish.

CHARLES L. on 7/3/2015
Rating: 2 out of 5 stars

The return line was so long we were out the driveway into a busy 4 lane hiway. A FedEx semi and a bus almost hit us. After sitting in this precarious situation for over 10 minutes my wife got out to alert the Uhaul personel and found that there were only 2 people on duty and they were oblivious to the situation.

David S. on 7/3/2015
Rating: 3 out of 5 stars

The check in procedure on the computers seems to laborious, complicated, and slow for your staff. Too much time needing to look at the screen while the customer stands reading the profuse promotional material sitting on the counter! I don't know what the software/process is, but maybe a revamp for your corporation is in order?

Jacob S. on 7/2/2015
Rating: 3 out of 5 stars

Helpful and diligent customer service.

KATHRINE A. on 7/2/2015
Rating: 5 out of 5 stars

Super friendly and fantastic service, thanks!

JOVAN M. on 7/2/2015
Rating: 1 out of 5 stars

The girls were great please call me for more details 6082171545

DENNIS D. on 7/2/2015
Rating: 1 out of 5 stars

I reserved a 15' truck weeks in advance and when I arrived only 10' trucks were available. No replacement at other locations was available either. The truck was too small for the job. Waiting line was one hour.

ASHLEY B. on 7/1/2015
Rating: 3 out of 5 stars

I had dropped the trailer off after hours. They should check before calling that it is there because they had no idea it was.

ANN A. on 7/1/2015
Rating: 1 out of 5 stars

We were over charged for a dolly. A few days later we rented a truck and were charged for 2 days even though we returned it in less than 24 hours. The manager hasn't called back about our complaints.

ERIN W. on 7/1/2015
Rating: 1 out of 5 stars

reserved truck 1 month in advance and it still was not available (even within 1 hour radius of madison) on the day we needed it. Ended up having to rent 2 smaller trucks which still wasn't enough and had to take 2 trips. Completely ruined our moving plans. To top it off, when dropped off the trucks after hours, the lockbox was open with all the keys thrown in there. Employees still haven't confirmed that they received one of the trucks. This experience was a total nightmare.

JIGAR J. on 7/1/2015
Rating: 5 out of 5 stars

friendly staff, very helpful. one comment for the policy of u haul, should provide the truck with full tank gas, i ended up filling 5 gallons more than the mark.

Pimkwan J. on 6/30/2015
Rating: 5 out of 5 stars

refund process when we try to return the blankets takes a while.

Amy A. on 6/29/2015
Rating: 1 out of 5 stars

I have used other U-Haul offices in the past for various moves over the years. Never have I had such a horrible experience as I did with the Verona Road location. I will NEVER give them my business again. When I arrived at 10:00 am for my scheduled pick-up, there were fifteen people in line ahead of me. It wasn't until 10:30 that I was able to leave with the truck. Before leaving with the truck I reviewed with the employee each piece of equipment I was renting and was assured--twice--that all equipment I paid for was in the truck. When I arrived at my destination I discovered that equipment I paid for was not in the truck. I called U-Haul customer service to report the omission of equipment, but the woman at customer service was rude to me and told me I had to go back to U-Haul to pick up the equipment myself. I drove all the way back to U-Haul and when I arrived the line of customers was almost out the door. I advised the only employee I could see that I needed to speak with a manager about a problem with my rental. After waiting about five minutes the female employee asked me to explain. I told her about the missing equipment and shared the fact that I was told I had to come back myself to pick up the equipment, even though it was a huge inconvenience. She followed me out to the truck and saw that the equipment was missing. Instead of apologizing she was actually angry and rude to me. I realize the omission of equipment was probably not her fault, but she could at least have apologized for my having to be inconvenienced--in other words, a 'general' apology. I asked her to make a note on my receipt that the equipment had not been in the truck, which she reluctantly did. I then asked her to write her name on the paper as proof that a U-Haul employee documented this. She refused to do this, and instead wrote her initials on the paper. Without another word to me she turned and stormed off toward the office. This incident delayed my move by about an hour. in addition, even though I paid for a full 24-hours' use of the truck, I was told that I had to return it by 6:00 pm that very evening because someone else had it reserved at that time. When I asked if I would get a reduction in the truck rental fee because I was only allowed to use the truck for eight hours I was given an emphatic 'No'.

MARA E. on 6/29/2015
Rating: 1 out of 5 stars

Since you have express check in on line, you should have an express line for pick up. I waited for people who did not even order a vehicle ahead of time. It took an hour to pick up.

RANDY K. on 6/29/2015
Rating: 3 out of 5 stars

I did not drop the equipment off at this location. A tow truck had to bring the car transport to me out on the freeway and switch it out so I could continue on my way some three hours later. Mary from the 800 Roadside Assistance was very helpful.

JASON W. on 6/29/2015
Rating: 4 out of 5 stars

Dropping it off at the local Uhaul was a decent experience but in no way even comes lose to making up for the fact I was ripped off on the cost and told I had to drive 60 miles to pick up my truck

PIERRE K. on 6/29/2015
Rating: 5 out of 5 stars

I seriously have never had a more pleasant and satisfying customer expericne that I can recall - REGGIE was just the calmest, most helpful, sincere, warm person - I could tell he was on my side, I was very very impressed with how he operated. That man is special, he would do well ANYWHERE, you guys should be lucky he works for you

MATTHEW Y. on 6/29/2015
Rating: 4 out of 5 stars

At both my pickup and dropoff there was unruly customers. The staff handled it well, but long wait lines probably added to the situation. (which would be expected on the last weekend before the end of the month). The staff handled my check in and check out very efficiently.

ERIC B. on 6/28/2015
Rating: 5 out of 5 stars

Everything went very well. Very friendly, knowledgeable staff.

Luke P. on 6/27/2015
Rating: 3 out of 5 stars

Short staffed. Waited almost 30 minutes past scheduled pickup time to get rental. Could tell staff was doing their best but overwhelmed.

KYLE W. on 6/27/2015
Rating: 1 out of 5 stars

I had a number of issues. First, my reservation was to pick up a 15' truck in Loves Park, IL. I got a call the afternoon before saying there were no 15' and they could only offer me a 10' plus trailer. This would not have been enough room and a hassle to move around with a traileron behind the truck. I asked for a 15' and the closest was in Madison, WI at my dropoff location 89 mIles away. I asked if they could give me a larger truck and the closest was even further away in Whitewater, WI. To make matters worse, the dispatcher was very rude and did not understand why I was not pleased to be told the afternoon before a big move that the closest equipment was over an hour away. Uhaul will take reservations with no regard as to how they will fill them. With no other option I had to agree to the 15' that was over an hour away. I also had to ask for double mileage and a gas refund to allow for the extra miles to simply transport it back to my original pickup area. To top it off, when I got to the new pickup location, they had problems filling my changed reservation on the computer system as they could not retrieve it from the original location. They were not able to get it resolved and had to redo the resevasion from scratch as if I were a walk-in including all of the special considerations. Lastly, when I returned the truck the computer system wanted to charge 178 extra miles even though I had been granted the extra miles to cover the full trip. The clerk once again had to fight the computer system to make the invoice correct. I will say both the pickup and dropoff associate seemed very capable and wanted to do the right thing. However the system made it difficult for them to do what they needed to do. Coupled with the "take all reservations and figure it out later" business model and I don't know if I'll be renting from Uhaul for my next move.

Mitchell B. on 6/27/2015
Rating: 5 out of 5 stars

The equipment return was quick and easy!

Jim B. on 6/27/2015
Rating: 5 out of 5 stars

Everything went as smoothly as could be. The equipment worked well and the staff was effiencient and courteous

Carole B. on 6/23/2015
Rating: 5 out of 5 stars

Very courteous and helpful staff.