U-Haul Moving & Storage at Verona Road

U-Haul Moving & Storage at Verona Road

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Address

4716 Verona Rd
Madison, WI 53711

(608) 807-0402

(Just South of Home Depot)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri-Sat: 7 am - 8 pm
  • Sun: 8 am - 6 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Madison, WI at U-Haul Moving & Storage at Verona Road

Moving to or from Madison, WI, 53711? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Verona Road. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Madison, WI will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Verona Road

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Madison, WI.

Cargo vans and pickup truck rentals in Madison, WI

U-Haul cargo van rentals and pickup trucks in Madison, WI are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Madison, WI, 53711. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Madison, WI, reserve a van for your moving needs from U-Haul Moving & Storage at Verona Road!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

walter t. on 7/30/2014
Rating: 4 out of 5 stars

Long Wait at check-in to pick up equipment. You need at least one more person at the desk during peak times like weekend mornings.

Abhishek B. on 7/30/2014
Rating: 2 out of 5 stars

The location is seriously understaffed to handle the load during peak moving periods. While the staff was good and helpful, there were times when the front desk was left unmanned. I would suggest hiring some extra staff during this period. The is no reason why the desk staff should have to walk you out to the vehicle or to the UBoxes. Someone could be stationed in the parking lot for this.

MARK W. on 7/30/2014
Rating: 4 out of 5 stars

Quite frankly this was perfect. Reservation was made accurately, change reflected immediately, and pickup and drop off were fast and professional. Kaitlin (spelling) went thru all the safety checks to make sure the lights worked and trailer was on correctly when we left. Know this isn't a big ticket item, but appreciate the professionalism.

JOHN T. on 7/29/2014
Rating: 3 out of 5 stars

Construction currently makes the location difficult to access, but the customer service is exceptional. The staff was helpful, friendly, and exceeded the expectations I had for a last minute rental with no reservation set up.

Jessica H. on 7/29/2014
Rating: 1 out of 5 stars

30 minuet wait to return truck with only 2 people in line in front of me and 7 in line behind me, despite 3 people working. Had to go get my kid (Since the Uhaul Store was already closed), so I told the guy I was putting the keys in the drop box. I had filled tank to proper level, next day got a $10 fuel charge even though I had fuled the vehicle to the correct level. Tried to complain, customer service said they were not taking complaints. I will actively try to stop anyone I know from renting from your company and will review you online. Maybe you should tell customer service not to be so rude and properly staff your stores.

JOSEPH G. on 7/29/2014
Rating: 3 out of 5 stars

I had a little problem with gas level. Uhaul has a very narrow range gas level meter. When Uhaul issue trucks with half tank, it is hard to fill at the exact leveland return. One cannot observe gas level indicator while filling. So I suggest Uhaul to issue all trucks with full tank, so customers could easily fill the tank and return the truck.

MASARU O. on 7/28/2014
Rating: 3 out of 5 stars

Whenever I pick up a moving van at a U-Haul, service is always very slow. It doesn't usually seem to take me very long to get taken care of once I'm with someone, but even short lines always take forever.

jerry e. on 7/28/2014
Rating: 1 out of 5 stars

I have rented vehicleso 5 or 6 times over the past 6 months or so. Most of those times I have had to wait to check out because of someone struggling with the dinosaur computer system. This time I came in and forgot to get gas filled. I asked for a break and they were going to gouge me to fill up there.

david l. on 7/27/2014
Rating: 4 out of 5 stars

More staff, more staff, more staff. Each customer requires staff to leave counter so people have to wait ...

DONNETTA F. on 7/27/2014
Rating: 3 out of 5 stars

I think you should customize your retals. For example if a customer rents the truck for just afew hours locally, milage should be omitted. The cost was much more than the 1995 as advertised.

Jerry C. on 7/25/2014
Rating: 3 out of 5 stars

They charged us extra dollars, just because we walked in and wanted to rent a small U-Haul and did not have a reservation. I didn't think that should be necessary since the unit was available and they didn't have to go to any extra trouble to get one brought to us. However, since we had, had an accident and needed a truck to transport our salvaged items, we didn't have a choice in the matter. Next time I need to transport items, I might look into another company before making a decision, if I have a choice in the matter.

ron s. on 7/24/2014
Rating: 4 out of 5 stars

Friendly helpful staff . Good equipment. All together a professional, and pleasant experience. Good job!

KAYLEE S. on 7/23/2014
Rating: 5 out of 5 stars

It was my first time at U-Haul and the employees were extremely informative. When I called to ask and make a change, it was really quick and easy for them to help me!

Matthew K. on 7/23/2014
Rating: 4 out of 5 stars

great customer attention when I returned the trailer, they took off the unit and did so in a very quick and timely manner!

CARRIE C. on 7/22/2014
Rating: 1 out of 5 stars

There were a associate who didn't have the right customer service skills, She was unorganized and didn't know what she was doing. She also kept messing up my orders. My first time experience using U-shaped was very poorly.

LASHAIRA L. on 7/22/2014
Rating: 1 out of 5 stars

The initial day of my reservation the employees on duty were inpatient. They did not assure I had all equipment requested, but still charged me. They were aware of my long distant travels and moving situation but was very careless. A previous manager gave me wrong information, and with the employees being informed of this they still left me on my own at the facilities. Never tried to assist me in a way based off of another employee misleading me making my move difficult. Due to these actions my property became damaged. I Notified the current manager when the facilities reopened and he was very spotty and inconsiderate. All he could say regarding the information provided is its my fault and my responsibility to know about the faculty and suggested I came back the next day although I was renting a one way long distance. I drove same day to and from Madison, WITH to Chicago, IL. He made no since. They also did not verify availability when the set up my reservation for a storage there for when I made it back to Chicago the location I was assigned to did not have available storage so I had to go to another location..... note: the initial location was 5 blocks from my home the other available location was several miles away. Experience with this location is the worst. Never again will I utilize or recommend. Corporate should rethink their representation in the Madison, WI -Verona/Movable location

LISA M. on 7/22/2014
Rating: 1 out of 5 stars

Too few employees to handle volume of customers on return date of 7-20. Long waiting time.

heidi o. on 7/22/2014
Rating: 3 out of 5 stars

The parking lot is very confusing, and hard to navigate. But that's probably just because of the stupid road construction around it.

LANE M. on 7/22/2014
Rating: 5 out of 5 stars

Everything was excellent, service was a little slow on the Sunday I went, but it was much busy than i anticipated. They handle the delay with class and maintained contact with me and let me know that I was not ignored. VERY,VERY Happy with my Uhaul experience.

Joel P. on 7/21/2014
Rating: 5 out of 5 stars

Keep up the current operation. My experience was excellent.

Jody M. on 7/21/2014
Rating: 4 out of 5 stars

the interior of the truck needed a couple small repairs, like the sun visor being broken and no key for the attached door lock for cargo door

Raymond A. on 7/21/2014
Rating: 5 out of 5 stars

This was the best experience we've ever had at any U-Haul. Bar None. Even when we first rented our storage unit last year from this location, the service we received was sub-par. However, this time around, it was fantastic! The General Manager Britany was great and handled our truck rental promptly and smoothly. When we let her know about the issues we had regarding our storage unit lock mechanism, she was able to get that taken care of immediately, unlike the first time we were at that location a year ago. Reginald was incredibly respectful, helpful, and displayed exceptional customer service. We were pleasantly surprised at the level of service we received yesterday from this location. As long as they maintain this caliber of customer service, then I would certainly recommend this location.

JEANENE E. on 7/21/2014
Rating: 2 out of 5 stars

I asked 3 different employees what size ball hitch i needed for a 5x8 trailer and they all said 2". Come to find out i could have used my 1 7/8 that was already on my truck. So i had spent $15 on a new 2" ball and when i brought it up to the employee upon my return she didnt do anything. I asked for a $15 credit for having to get a new ball and she said they couldnt do it. Employees dont seem to have knowledge about the trailers since i asked 3 different people and then to not reimburse me for my money and trouble? Not a good experience.

MELISSA C. on 7/21/2014
Rating: 5 out of 5 stars

Great experience here, very quick and easy. Reginald helped us at the front desk and he was excellent, a pleasure to work with.

JERRY P. on 7/20/2014
Rating: 2 out of 5 stars

I waited in line for about 45 minutes while 2 people tried to service a long line of people. Hire more Help!!