U-Haul Moving & Storage of Manchester

U-Haul Moving & Storage of Manchester

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Address

432 Oakland St
Manchester, CT 06042

(860) 645-8110

(Rt 83)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 7 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Manchester, CT at U-Haul Moving & Storage of Manchester

Moving to or from Manchester, CT, 06042? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Manchester. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Manchester, CT will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Manchester

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Manchester, CT.

Cargo vans and pickup truck rentals in Manchester, CT

U-Haul cargo van rentals and pickup trucks in Manchester, CT are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Manchester, CT, 06042. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Manchester, CT, reserve a van for your moving needs from U-Haul Moving & Storage of Manchester!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Mark A. on 9/18/2014
Rating: 1 out of 5 stars

Drop off assistant manager (Marcie?) was extremely rude to me and non-apologetic. I will NOT rent from your location again and will tell all of my friends to do the same.

Sean R. on 9/18/2014
Rating: 4 out of 5 stars

Customers service was rude. Stating that there no way i paid for the rental in full previously before pickup. Insisted I was wrong and lieing. Very rude. Then never apologized and was rude the rest of transaction. Customers service was awful but location and inventory was excellent. The location were I picked up the truck in Springfield ma on union st. They were just as bad. Customer service was very unprofessional and clueless. As well as mileage was wrong written on the contract. Which I missed until drop off. Which i kept my own milage data and had to pay extra money for there mistakes wasnt worth the fustartion. They were clueless on running a business. This is my 11 time renting uhaul. And the worst pick-up transactions I ever delt with. Fyi I picked up a truck in Springfield and trailer in Manchester ct. And barley had enough milage to go there and back asnwell as oaying 40$ in gas bc they didn't have the trailer they said they did. Sorry to complain I typically dont but worst experience.

RAYMOND W. on 9/17/2014
Rating: 5 out of 5 stars

Great Staff!

ROBERT G. on 9/16/2014
Rating: 5 out of 5 stars

Online reservation system failed to identify this location as a potential match for my move. Instead it offered a much more distant location. Only when I modified my reservation by speaking to a rep was the Manchester location offeted. The lot there was FULL of late model equipment of various sizes. It's hard to believe that my rental needs could not be serviced from this location originally.

steve t. on 9/15/2014
Rating: 5 out of 5 stars

Excellent. ...everything went very smoothly

STEPHEN S. on 9/15/2014
Rating: 5 out of 5 stars

Everything was great

DAN G. on 9/12/2014
Rating: 1 out of 5 stars

What needs to be improved? Literally everything with the exception of the actual truck itself. My reservation was changed multiple times without my consent. I originally scheduled a 10' truck for 24 hours and I received a voice message from the store saying that it had to be back by 4pm the same day. When I called the 1-800 number they didn't know why it would have been changed (and I spoke with 2 different people) and they set it back to 24 hours. Then when I showed up the morning of the move, I was told the reservation had been changed again and now it had to be back by 5pm the same day. And while I was waiting for my truck, I could hear them on the phone playing games with other people's reservations. When another customer asked what would happen if he couldn't return the truck by 5pm, the staff's response was literally "then I'm not going to rent the truck to you". In addition to that, the staff seemed very unhappy to be working there and clearly did not get along with each other. Staff even made comments to me about how they didn't like their co-workers which is very unprofessional. I also got there promptly at 9am and did not receive my truck until after 9:30am. Not only was it frustrating to have to wait so long for no reason, that was an entire half hour wasted from my newly limited time window. And to top that all off, the reason I had to wait so long for the truck was that the person who currently had my truck was someone who had just picked it up and had been called to bring it back and switch it out for a van so that I could have the truck. If you don't have availability for an item, then don't promise a reservation. I am extremely unhappy about my experience at the Oakland Street U-Haul and will certainly tell anyone else to avoid it. It is with no exaggeration that I say that I have had better experiences at the DMV. I don't expect much, just give me a truck so I can move. And I am not a person who would normally write such an in depth response except that this experience was so awful. Thank you for your time and I hope serious work is done to improve this location's service for the sake of future customers.

william h. on 9/8/2014
Rating: 4 out of 5 stars

Reserved a 26' truck 3 weeks in advance. Two days before rental I checked the reservation and everything was in order. The night before rental I get an email from U-Haul at 8 pm (after U-Haul has closed) confirming my reservation for Putnam, CT at 10am, only my reservation was for Columbia, Ct at 6pm. Called U-Haul the next day. Said I could either pick up in Putnam (not even close by) or get a 20' truck from Manchester, Ct. The person from U-Haul gave us more miles and rental time so that we could pick up in Manchester. We ended up having to take two loads instead of one. Luckily we were only driving half an hour one-way. I don't understand why U-Haul couldn't drive the truck from Putnam to Columbia to honor a reservation, but instead would just send an email the night before and expect that to suffice. Manchester U-Haul was easy to work with and not at fault.

JOHN L. on 9/8/2014
Rating: 1 out of 5 stars

The Truck was dirty an smelly (old hand razor, potato chips on floor and ashes in the ashes in ash tray, we are non smokers) when picked up an the passenger side mirror was broken and made the trip very stressful and dangerous.

KATY C. on 9/8/2014
Rating: 1 out of 5 stars

When I made my appointment to pick the truck up I said I was going to be closer to 9 o'clock to pick it up. 8:50 AM I show up to find out that they had canceled my truck because they couldn't get a hold of me and made it a point to say my # was disconnected. Mind you this is when other people were in the store and I wasn't even dealing with this lady she was already taking care of other people. She was very nasty and just had an attitude. Come to find out that they had taken my info down wrong. She was completely out of line and it was very unprofessional. The asst. manager was defending her actions saying that I'm sure she didn't mean to come across that way. She didn't even say sorry that it happened or anything like that. Needless to say I will not be recommending this location and I will not be going back.

Mary B. on 9/7/2014
Rating: 3 out of 5 stars

Pay more attention to the vehicle mechanics. No mileage reading on dash. ABS light stays on. Loud squeeling noise when starting engine.

russell k. on 9/7/2014
Rating: 5 out of 5 stars

I thought everything was great and would use U-Haul in the future.

JOSE C. on 9/7/2014
Rating: 3 out of 5 stars

Must be ready to be let down, didnt have proper truck so got a bigger one. It was not needed.

TANYA L. on 9/6/2014
Rating: 3 out of 5 stars

The truck I was given was in very bad shape. The ABS light was on and the brakes barely worked. Every time I tried to start the truck it gave me a problem and squeeled all the way across town, how embarassing. The truck also barely shifted while on the highway and the steering was very dangerous. I would have brought the truck back if i wasnt under time constraints, but when I did return the truck, and when I told the woman at uhaul about the problems all I got was we are getting new trucks next year and the one you took is mecahnically sound! All I felt was like everything I said was dismissed. After being told that new trucks are comming next year, the next response was $117.00 please. I found this to be rediculous! No sorry or nothing. Needless to say... I will never use this uhaul location ever again and I will also have nothing good to say about this specific location.

WALTER P. on 9/4/2014
Rating: 5 out of 5 stars

I don't know the woman's name but whoever waited on us was very nice. In these times, when poor customer service seems to be the norm, it was refreshing to experience excellent customer service for a change!

ELIZABETH T. on 9/4/2014
Rating: 3 out of 5 stars

Customer service was not that great. One of the guys was handling a phone transaction when I walked in while the other was doing something on the computer. Rather than stopping the computer work that appeared to be unrelated to assisting a customer directly and tending to me who was standing right there in front of him, I had to wait until the other gentleman ended his phone conversation before I was helped. They had to change the chains on the trailer, they had to change the part that screws onto the ball for the hitch. What essentially should have taken no more than 20 minutes to pick up took a little over an hour. However, it all did work out in the end. I just would advise people to pick up at another location if able.

Dennis C. on 9/4/2014
Rating: 4 out of 5 stars

The truck's alignment may have been off. It would pull in both directions, like a tire was loose. All in all, a good experience with this truck and branch. Thanks.

wilfredo c. on 9/4/2014
Rating: 3 out of 5 stars

The truck I was using has a transmission issue. Should do a check up. When taking off, I can hear a bang.

JONATHAN H. on 9/3/2014
Rating: 1 out of 5 stars

My scheduled pick up was 4:45pm on Sunday, for a 24 hr use. I got a call at 9am saying my truck was ready early if I would like to pick it up. I said "ok I will pick it up after 11am". I drove to the center to pick it up and it was given away. The issue is not that it was unavailable or that they tried to squeeze another appointment before my scheduled pickup... the issue is that I was not notified and had to drive down there to find out my truck was given away. I will look into other options beside UHaul for my move next year.

COLLEEN M. on 9/2/2014
Rating: 5 out of 5 stars

staff was extremely helpful, very polite and cordial

KARL S. on 9/2/2014
Rating: 5 out of 5 stars

Nothing Staff at pick up and drop off extremely friendly and helpful

WALLY S. on 9/2/2014
Rating: 5 out of 5 stars

Great people,, Thank you

ANDREW C. on 9/1/2014
Rating: 4 out of 5 stars

It seems to me there should be a way to streamline the pickup for people who have already made a reservation. I was on time, had already made a reservation but still had to wait for other customers to finish their business. My pickup itself was pretty short, so I think it would be beneficial to get the customers with reserved equipment taken care of first.

ADAM J. on 8/31/2014
Rating: 1 out of 5 stars

The service was awful. When I picked up the truck, the woman told me if I needed the truck for an extra day they would just charge me the extra fee. When the time came, I did need the truck for another day. Before I had a chance to give them a call to let them know, I received a phone call from them threatening me that they would have me arrested if I did not bring the truck back by a certain time. THEY DID NOT EVEN HAVE THE DECENCY TO ASK ME IF SOMETHING WAS WRONG! This was just a prime example of AWFUL customer service. I will never go to this location again.

JUZETTA B. on 8/31/2014
Rating: 5 out of 5 stars

No improvement at this location