Kimberly W. on 5/21/2013
Rating:
I enjoyed my rental experience. The store sales clerk were nice/ mannerable. Taking time to explain and answer any questions I had about the van.
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Charles Y. on 5/21/2013
Rating:
After placing my order through customer service, they put my order down for 9 P.M. to 5 A.M. instead of my original timing of 9 A.M. to 5 P.M. I had to go to a different U-Haul location in order to get a U-Haul, and when I arrived, I was given a higher rate of $ .79 per mile, instead of the original $ .69 quote. I am EXTREMELY unsatisfied with U-Haul, and will probably not do business with them again.
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Charles O. on 5/20/2013
Rating:
Nothing. Everyone was very helpful and professional.
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VIRGINIA F. on 5/19/2013
Rating:
Nothing, everyone were fantastic, friendly and very helpful
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GYTONE D. on 5/19/2013
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The attendents gave quality service and friendly conversation. Thanks.
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OWEN S. on 5/19/2013
Rating:
none
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Marshall e B. on 5/16/2013
Rating:
faster service
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JAMES G. on 5/15/2013
Rating:
on this occasion I rented a small trailer there was a problem with the turn signals operating correctly. The reps did not investigate the problem, prior to my departure or upon my return. If it were me, I would at least find out why it wasn't operating properly.
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Jamie M. on 5/14/2013
Rating:
Great service, great management! Thanks Ronnie!
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CYNTHIA M. on 5/14/2013
Rating:
We were in and out quickly but taken care of very well. The gentleman that took care and Darryl were very polite.
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KARON G. on 5/13/2013
Rating:
Better pick up assistance
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YOLANDA J. on 5/10/2013
Rating:
They guys were so helpful and made my experience bearable! That location should keep those employees and have them train other locations how to treat their customers!
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JASON M. on 5/8/2013
Rating:
I showed up when they opened et 7. Two customers already there and only one worker. Then after he helped first two customers he preceded to wait on the customer that came in after me because I didn't have a reservation and he did. What happened to first come first serve. Then after I already told him what trailer I was looking for before he skipped over me and had me wait another 10 minutes he tells me he only has a larger trailer.which I took because I needed one and already had been there45 minutes. Over all spent 1 hour to rent a trailer I didn't need figured to be charged for smaller trailer to make up for everything else but didn't. One employee scheduled on opening just crazy and when I returned it there where 4 employees just poor management!!!!
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MATTHEW S. on 5/8/2013
Rating:
equip truck with dollie
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Janet B. on 5/8/2013
Rating:
Every time I rent from here it takes forever to processed and out of there. IT'S TOO SLOW
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KIM N. on 5/7/2013
Rating:
Manager offered NOTHING when told of wet boxes and contents of trailer from leak
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Ilene B. on 5/6/2013
Rating:
Great staff.
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Walter M. on 5/6/2013
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Pricing is misleading. Rental costed a lot more than expected due to high milage rates!
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SUSAN G. on 5/5/2013
Rating:
The customer service was great, and the vehicle was in excellent condition. All was done decently and in order. Thank you!
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william c. on 5/5/2013
Rating:
The staff was very helpful and knowlegable.
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CRYSTAL R. on 5/2/2013
Rating:
Staff was friendly, informative and pleasant.
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SHARONLYNN B. on 5/1/2013
Rating:
Simply stated... EXCELLENT SERVICE ALL AROUND!
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HARRY B. on 4/30/2013
Rating:
Comment: Service and Attitude excellent and commendable.
To improve; Just maintain same level of customer service.
Cannot say enough positive things about Ronnie Reed, he is admirable in Customer Service.
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Mark F. on 4/29/2013
Rating:
Overall a very good experience.
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Montise W. on 4/29/2013
Rating:
The two fellows that worked on this day around 9am were great employees.
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