I used the app to reserve the motorcycle trailer replacement. Trailer isn’t tall enough for most bikes. I had to remove handle bars and instrument cluster from bike so it would fit. I wasn’t told that I had to use the app to take pictures of the trailer when I returned it. The fella I rented it from just said thanks and said I was good to go. A friend told me to check the app and sure enough the trailer wasn’t even marked as returned!! I had to drive back to Sonny’s and take pictures with the app. I didn’t know what I didn’t know but now you know too.😆
Dwayne Y
Soni Auto Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Moose Jaw, SK S6H0A2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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When I rent a unit from a location and do my part as a renter I don’t expect to be called the next day in transit to my destination and be accused of stealing a unit I have records of renting. When I return the unit, I don’t expect to charged for additional days when it had been returned 4 days earlier with a human checking it in. Worst experience with your company.
Dan W